What we Liked We booked the Palace Suite for 2 nights (we were 3 of us) which costed us Rs. 18,626 including breakfast. The room was divided into 3 sections - the main bedroom, additional bedroom where our daughter slept and the bathroom. The main bedroom was big but was missing enough furniture. We liked our daughter's bedroom better which was tucked into a corner and was nice and cozy. The hotel is based in an old haveli and many parts of it are preserved as one. The room had a unique lock which was like an old metallic lock. In fact, the doors where from the original haveli with 'kundi' locks. The interior decor was quite nice in the room. They have a fancy app system to register your requirements or room service. This was quite interesting. You can just chat with them and they will chat back with you. Some part of the chat is automated and then you can also chat with the duty manager in real time. Quite neat! The WiFi was good. Hot water in the bathroom was adequate. What we Disliked The breakfast at the restaurant was full vegetarian - no eggs also. This was quite unique for India. I have hardly come across a restaurant like this. In fact, we had some chicken momos which we took with us for breakfast and requested them to heat for us. But, they refused saying they don't accept non-vegetarian stuff. Well, it is their choice. But, if I knew in advance, I would have not booked this hotel only for the reason that they don't even give eggs for breakfast. The toilet was not neat. It had a dirty curtain to separate the bath area. The lighting in the bathroom could have been brighter. In fact, the lighting in the whole room could have been better. Check in was not very efficient. They got in touch one day in advance for our ID cards to register us in advance. But, in reality when we reached the hotel in the night around 11.30 pm, we again had to fish out our IDs which they photo stated (each of them). The overall check in took around good 10-15 minutes. So, I wonder what this gimmick about registering us in advance? The service app functions in a sketchy manner. Sometimes the live agent will actually instruct you to call a particular number making you wonder whether any requirement should be through the app or we need to call up. The location which is in Pink City is not very good. The approach to the hotel was very bad (almost in some kind of back alley). The whole area is dirty and the traffic situation during the day is horrendous. So, I would rate this hotel bad for its location. Finally, no adequate parking for car. We had to park on the road itself which kind of feels unsafe for the car. Also, the area outside the hotel is quite dirty and filthy.
