The Westin Istanbul Nisantasi

The Westin Istanbul Nisantasi Reviews

The Westin Istanbul Nisantasi

Halaskargazi, Halaskargazi Cd. No: 38 D: 66A, Sisli, Istanbul, Istanbul Province 34371, TürkiyeSee Hotel Details
The Westin Istanbul Nisantasi
The Westin Istanbul NisantasiThe Westin Istanbul NisantasiThe Westin Istanbul Nisantasi
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Reviews from Real Guests

9.0/10
Great
123 reviews
Verified reviews
Location9.1
Amenities9.0
Service9.1
Cleanliness8.7
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All reviews(123)
Positive reviews(117)
Reviews with photos/video(28)
Great service(39)
Awesome stay(21)
Easy to get around(10)
Convenient location(8)
Close to metro(7)
Comfortable bed(6)
Well decorated(5)
Perfect for business trips(4)
Negative reviews(6)
TIAN
Deluxe Room W/Balcony
Date of stay: May 2026
Couple
16 reviews
7.0/10
Posted on Jun 7, 2026
The room was pretty basic. There were even some leftover cookies from the previous guest that hadn't been cleaned up. The location was good though, very convenient for getting around.
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Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are pleased that you found our location convenient and well connected.We also appreciate your comments regarding the condition of the room. Guest feedback is important to us and helps us continuously review and improve our standards and services.Thank you for choosing The Westin Istanbul Nisantasi, and we hope to have the opportunity to welcome you again in the future.Kind regards,Efecan ALICIGeneral Manager
Guest User
Privilege Room King Bed
Date of stay: Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on Apr 29, 2026
The hotel is so clean and fancy, and the employees are helpful and kind , espicially Mr.Darweesh , he was so nice and helpful
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re delighted that you enjoyed our cleanliness, ambiance, and the helpfulness of our team.We look forward to welcoming you again to The Westin Istanbul Nisantasi.Warm regards,Efecan ALICIGeneral Manager
Ishan Duggal
Deluxe Room W/Terrace
Date of stay: Aug 2025
Family
2 reviews
6.0/10
Posted on Sep 24, 2025
Very Average hotel compared to Marriott around the world we have stayed at , rooms are very tiny not recommended for families as there is no room to move stuff especially if with luggage . Location is good and some of the staff was really nice .
Response from Property: Dear Ishan Duggal,Thank you for taking the time to share your experience at our hotelOur rooms come in various sizes, with our Privilege rooms offering more space than our standard rooms. We apologize if the size of the room did not meet your expectations, and we encourage you to consider booking a Privilege room for a more spacious experience during your next stay. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Efecan ALICIGeneral Manager
TravelerMZ
Privilege Room Twin Beds
Date of stay: Jan 2026
Couple
13 reviews
10/10
Outstanding
Posted on May 4, 2026
Extremely happy that I stumbled upon this hotel. Everything about this place was just amazing. - the room was just perfect, had the best sleep with their comfortable bed. BEST part, they have customisable pillows for you to use. - the gym, machines were new, clean and 🤩. I highly highly HIGHLY recommend this place if you’re in istanbul. I would come back to this place in a heartbeat ❤️
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback and kind recommendation. We’re truly delighted that you had such an amazing stay and enjoyed the comfort of your room, especially the quality of sleep and our pillow options.We’re also pleased that you liked our fitness facilities and found them clean and well-equipped.We look forward to welcoming you again to The Westin Istanbul Nisantasi.Warm regards,Efecan ALICIGeneral Manager
Guest User
Privilege Room King Bed
Date of stay: Jan 2026
Couple
7 reviews
9.0/10
Great
Posted on Mar 16, 2026
The room was nice. However, I found a piece of plastic in the breakfast mousse, which is completely unacceptable for a hotel of this caliber.
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Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We’re pleased that you liked the room, and we sincerely apologize for the issue you experienced during breakfast.Your comment is important to us and will be carefully reviewed. We hope to welcome you again to The Westin Istanbul Nisantasi.Kind regards,Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Date of stay: Mar 2025
Couple
1 reviews
10/10
Outstanding
Posted on May 1, 2025
I had an exceptional experience at the hotel — everything was top-notch, from the luxurious atmosphere to the flawless service. I would especially like to highlight the incredible professionalism, warmth, and dedication of the staff members Hamza, Ferhat, and Merter. These three individuals truly made my stay unforgettable. Their attention to detail, genuine hospitality, and ability to anticipate guest needs reflect the highest standards of customer service. They were not only helpful but also made me feel welcomed and valued throughout my stay. Staff like them are a rare find in the hospitality industry. I strongly recommend that the hotel management recognize and reward their outstanding performance — they are a true asset to the brand. Investing in talents like Hamza, Ferhat, and Merter is essential for maintaining and enhancing the hotel’s reputation for excellence.
Response from Property: Dear Valued Guest,Thank you so much for your kind and detailed review. We are absolutely thrilled to hear that you had an exceptional experience at our hotel. It’s wonderful to know that the staff made such a positive impact on your stay. We will be sure to share your praise with them, they are truly valuable members of our team, and your recognition means a lot to us.We also appreciate your thoughtful recommendation for their recognition, and we agree that investing in talented staff is key to maintaining the high standards of service we strive for. We look forward to welcoming you back and providing you with another unforgettable experience.Efecan ALICIGeneral Manager
Anonymous User
Deluxe Room W/Terrace
Date of stay: Sep 2025
Family
15 reviews
10/10
Outstanding
Posted on Oct 24, 2025
Our stay at The Westin Istanbul Nişantaşı was absolutely outstanding. From the moment we stepped into the lobby, we were impressed by the hotel’s elegant design, calm atmosphere, and genuine hospitality. The location is perfect, right in the heart of Nişantaşı, surrounded by boutique shops, cafes, and restaurants, and just a short drive from Taksim and the Bosphorus. It’s ideal for both leisure and business travelers who want to experience Istanbul’s most stylish neighborhood. Our room was spacious, beautifully designed, and extremely comfortable. The Heavenly Bed lived up to its name, easily one of the best sleeps we’ve had in a hotel. The room was equipped with modern amenities, including a large smart TV, Nespresso machine, and a luxurious bathroom with premium toiletries. The service was exceptional throughout. Every staff member was warm, professional, and always willing to go the extra mile to make our stay perfect. Check in was smooth, and the concierge team offered great recommendations for dining and sightseeing. Breakfast was another highlight, a delicious selection of Turkish and international options, fresh juices, and top-quality coffee served in a bright, elegant dining area. We also enjoyed the spa and fitness facilities, which were world class, clean, well equipped, and relaxing after a day of exploring the city. Overall, The Westin Istanbul Nişantaşı exceeded all expectations. It combines modern luxury, peaceful comfort, and warm hospitality in one of Istanbul’s best locations. We would absolutely stay here again and highly recommend it to anyone visiting the city.
Response from Property: Dear Valued Guest,We're absolutely delighted to hear about your wonderful experience during your recent stay at our hotel. Thank you for choosing us for your trip to Istanbul, and we're thrilled that we could surpass your expectations.Once again, thank you for taking the time to share your positive experience, and we can't wait to create more memorable moments for you during your next stay.Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Date of stay: Dec 2025
Couple
13 reviews
10/10
Outstanding
Posted on Apr 4, 2026
Excellent location for those who like to walk. Staff is mediocre.
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re pleased that you enjoyed our location, especially for exploring the area on foot.We also appreciate your comment regarding the service, as it helps us improve. We hope to welcome you again to The Westin Istanbul Nisantasi.Kind regards,Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Date of stay: Feb 2025
Business traveller
3 reviews
10/10
Outstanding
Posted on Mar 7, 2025
thank Samet bey, he is very warm and friendly, the room is very clean.
Response from Property: Dear Valued Guest,Thank you so much for sharing your kind feedback following your recent stay at The Westin Istanbul Nişantaşı. We are thrilled to hear that you had such a positive experience with us.It’s wonderful to know that Mr. Samet made such a warm and friendly impression on you. We will be sure to pass along your kind words to him, as he will be very pleased to know that his efforts contributed to your satisfaction.We are also glad to hear that you were pleased with the cleanliness of your room. Our team takes great pride in ensuring every detail is perfect for our guests, and your feedback is truly appreciated.Thank you once again for your kind review. We look forward to welcoming you back to The Westin Istanbul Nişantaşı for another exceptional stay.Kind Regards,Efecan ALICIGeneral Manager
Ahmed BinSalem
Deluxe Room Twin Beds
Date of stay: Aug 2025
Solo traveller
5 reviews
9.0/10
Great
Posted on Oct 1, 2025
I wish i had stayed at this hotel on my earlier visits to Istanbul. Perfect.
Response from Property: Dear Ahmed Binsalem,Comfort is very important to us, we are delighted that you had a good stay with us. See you soon!Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Date of stay: Mar 2025
Travelling with friends
1 reviews
8.5/10
Very good
Posted on Apr 21, 2025
The hotel is overall nice. The first night was very bad for me as my room towards the main road and the traffic was noisy all night and no other room choice for me to swap that night. Fortunately, the staff were very friendly and helped me moved to a quiet room towards the garden from the 2nd night. Room service and facilities are excellent.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us! We're glad to hear that the staff was able to assist you in moving to a quieter room and that you enjoyed the room service and facilities during your stay. We sincerely apologize for the noise issue on your first night and appreciate your understanding. We hope to welcome you back for an even better stay next time!Efecan ALICIGeneral Manager
Guest User
Deluxe Room Twin Beds
Date of stay: Apr 2025
Couple
1 reviews
10/10
Outstanding
Posted on May 23, 2025
Staff we very attentive, breakfast wonderful, room comfortable! Would stay again.
Response from Property: Dear Tota,Thank you so much for your kind and positive feedback! We are delighted to hear that you enjoyed the attentiveness of our staff, the breakfast, and the comfort of your room.It would be our pleasure to welcome you back again. We look forward to providing you with the same great experience and exceeding your expectations during your next stay.Warm regards,Efecan ALICIGeneral Manager
Guest User
Privilege Room Twin Beds
Date of stay: Feb 2025
Travelling with friends
2 reviews
9.5/10
Amazing
Posted on Mar 22, 2025
The service was just amazing....totally above and beyond. Everyone from the concierge, bell hop, front desk to the duty managers truly made us feel welcomed. Fantastic hospitality!
Response from Property: Dear Valued Guest,Thank you so much for your kind words! We are thrilled to hear that you had such an amazing experience with us. It's wonderful to know that our team, made you feel so welcomed and well taken care of. Your feedback truly means a lot to us, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another fantastic stay!Warm regards,Efecan ALICIGeneral Manager
Abdulmalek Algashaa
Privilege Room King Bed
Date of stay: Apr 2025
Business traveller
20 reviews
10/10
Outstanding
Posted on Jul 24, 2025
Amazing stay! Clean rooms, friendly staff, and great location. Highly recommend!
Response from Property: Dear Valued Guest,Thank you for your lovely comments!We are very happy you have enjoyed our rooms and facilities alongside our staff.We will share your comments with the Team to celebrate the great guest experience delivered.Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Date of stay: Apr 2025
Family
3 reviews
10/10
Outstanding
Posted on May 5, 2025
Amazing stay. Rooms are very quiet and isolated. Friendly staff and supportive.
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing stay and enjoyed the quiet, peaceful atmosphere of our rooms. It’s also great to know that our staff made a positive impact with their friendliness and support. We look forward to welcoming you back for another great experience!Efecan ALICIGeneral Manager