Sunshine Taksim Suite

THIS IS A TRUE EXPERIENCE! 千万避雷My friend and I booked this hotel on April 15th and arrived to check in at 2:00 PM. Despite my Visa card already showing a payment notification, the staff refused our check-in, claiming the payment "didn’t go through" because they hadn’t received the money. The front desk could barely speak English, so they called a colleague who insisted with 100% certainty that the payment failed. After being turned away, we had no choice but to book another hotel. However, by 7:00 PM, I received another charge notification—proving the payment did process initially! The hotel then contacted me, offering to let us check in, but it was too late—we’d already settled elsewhere. When I requested a refund for their unacceptable mistake, the staff refused rudely and showed zero accountability. This was the worst experience I’ve had in Turkey! I condemn such unprofessional behavior—poor communication, incompetence with payments, and terrible customer service. Do not stay here unless you want stress and financial risk!

Althougt the hotel was not expensive, we didnt really like It. The room smell weird. Also, It has very basic cleaning and bed sheets than didnt even fit the size well. On the other side the staff was nice and helpful

I stayed in this hotel for 4 nights and had a wonderful time in Istanbul. The hotel itself is conveniently located and is very close to Taksim square a very lively area with transport connections to other areas in Istanbul. The room itself is clean and spacious and the hotel staff were really kind and nice. I felt very secure and at home here. Some photos of street scenes and food here. Recommended !

A modest apartment and walkable to Istiklal Caddesi and Taksim Square and metro station. Complete with stove, fridge and washing machine. Value for money given its location in Beyoglu.

The manager is incredibly helpful and gave great advice about local cafés. The room was very close to the square and was very comfortable. The room had all the amenities needed to have a great trip. If I come back to Istanbul, I would stay here again.

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