Mövenpick Hotel Istanbul Golden Horn

Mövenpick Hotel Istanbul Golden Horn Reviews

Mövenpick Hotel Istanbul Golden Horn

Merkez, Silahtarağa Cd. No: 87, Eyup, Istanbul, 34050, TürkiyeView Hotel Details
Mövenpick Hotel Istanbul Golden Horn
Mövenpick Hotel Istanbul Golden HornMövenpick Hotel Istanbul Golden HornMövenpick Hotel Istanbul Golden Horn
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Mövenpick Hotel Istanbul Golden Horn Guest Reviews

4.3/5
Very Good
123 reviews
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(123)
Positive reviews(27)
Reviews with photos/video(5)
Awesome stay(7)
Friendly owner(5)
Delicious breakfast(4)
Negative reviews(2)
sabih saeedmughal
Classic King Room Non smoking
Stayed in Oct 2024
Couples
7 reviews
4.7/5
Amazing
Posted on Nov 20, 2024
I absolutely loved this hotel! It was spotlessly clean, with a sleek and modern design. The breakfast was exceptional, offering great quality and variety. Its location is super convenient, with a tram station just a 5-minute walk away that takes you directly to Eminönü. The staff were incredibly friendly and helpful—especially Mr. Ahmet, who went above and beyond to assist us. Overall, I had an amazing stay and wouldn’t choose to stay anywhere else in Istanbul!
Response from Property: Dear Saeedmughal, Thank you for the great review of our hotel! As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues. We will proudly share your valuable feedback with our amazing team. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience. Yours Sincerely, Tolga Akıncı General Manager
Guest User
Classic King Room Non smoking
Stayed in Nov 2024
Business travellers
18 reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
nice hotel, comfortable room, super friendly staff, excellent breakfast.
Response from Property: Dear Our Guest, Thank you for the great review of our hotel! As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues. We will proudly share your valuable feedback with our amazing team. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience. Yours Sincerely, Tolga Akıncı General Manager
Hala Dwedary
Classic King Room Non smoking
Stayed in Apr 2024
Family
2 reviews
3.7/5
Posted on May 12, 2024
The view is blocked. I feel link in grave.
Response from Property: Dear Our Guest,Thank you for the review of our hotel.We are sorry for the dissatisfaction regarding the room. You can explore our other room categories for options like a room with a view or a higher floor. On your next visit, please contact us and our Housekeeping and other departments will promptly attend to your room and requests.Best Regards,Tolga AkıncıGeneral Manager
Guest User
Superior King Room with Sea View Non smoking
Stayed in Aug 2024
Couples
7 reviews
1.7/5
Posted on Sep 20, 2024
Disappointed with the quality of the hotel for the price and Movenpick status
Response from Property: Dear Our Guest,First and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn. We value all your feedback as they guide us, motivate and assist us to improve our service quality. We are very sorry for the inconvenience regarding the service. We will make sure this will not happen again on your next visit. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager
Guest User
Classic King Room Non smoking
Stayed in Sep 2024
Family
3 reviews
4.5/5
Great
Posted on Oct 5, 2024
Every thing is perfect just was a bit fare from every thing
Response from Property: Dear our guest, Thank you for the great review of our hotel! As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues. We will proudly share your valuable feedback with our amazing team. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience. Yours Sincerely, Tolga Akıncı General Manager
kubilay gökbörü
Classic King Room Non smoking
Stayed in Feb 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Mar 27, 2023
Exceptional breakfast, service, cleanliness. Everything was perfect!
Response from Property: Dear Kubilay,Thank you for the great review of our hotel!As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager
william dr1
Classic King Room Non smoking
Stayed in May 2023
Business travellers
1 reviews
2.7/5
Posted on Jun 9, 2023
I can not believe what they did to me! After 6 years I am going to the hotel they have asked to me , at the reception, a cash deposit for the bar in the room. I said “…you’ve the credit card …why cash…” they said cash or we close the lock of the bar in your room, by refusing to give cash as deposit to the reception they have locked my mini bar in the room !!!!! Is this the new way to apply a 2023.1 customer care software applied by a 5 stars hotel? Isn’t it a shame ? All’arrivo presso la reception mi hanno detto devi lasciare un deposito in contanti o non puoi a avere il minibar . Gli ho riposto ma avete la carta di credito! Loro mi hanno ribadito il Concetto ed al mio rifiuto di dare contante come deposito mi hanno mandato una loro persona a chiudere il minibar in camera. Oltre ad affermare che è una vergogna, sono loro cliente da sei anni, mi chiedo se è la versione applicata del 2023.1 customer care ! La reception m’a demandé une déposition de monnaie pur le mini bar dan ma chambre , j’ai réponde « …vous avez ma carte de crédit à garantie…. », ill ont répondez cash o nous fermons le mini bar dan votre chambre. Ça c’est passé à mon refusé de donner argent cash à déposer pour le mini bar: une personne de la réception à envoie une garçon a fermé mon mini bar dan la chambre! Très belle application du service client dans un hôtel cinq étoile !!!
Response from Property: Dear William, first and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn. We value all your feedback as they guide us, motivate and assist us to improve our service quality. As part of our procedures, we request a deposit for minibar services. This practice is implemented to ensure awareness of any additional expenses and to facilitate accurate billing at the end of the stay. We are sorry for the dissatisfaction regarding the deposit. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager
Entezar
Superior King Room with Sea View Non smoking
Stayed in May 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Clean and friendly staff
Response from Property: Dear Our Guest, First and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn and state our happiness for your kind interest shown. We are pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your experience regarding our service. We will proudly share your valuable feedback with our great team. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager
Guest User
Classic King Room Non smoking
Stayed in Feb 2023
Business travellers
1 reviews
4.7/5
Amazing
Posted on Mar 8, 2023
it was bit disappointing not having swimming pool at the hotel, but I used the spa and it was amazing
Response from Property: Dear Our Guest,Thank you for the precious review of our hotel.As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues.Your review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely,Tolga AkıncıGeneral Manager
Guest User
Classic Twin Room Non smoking
Stayed in Jul 2024
Family
9 reviews
3.0/5
Posted on Aug 24, 2024
Good price
Response from Property: Dear Our Guest,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Tolga AkıncıGeneral Manager
Waddah Jalabi
Stayed in Apr 2022
Family
1 reviews
4.5/5
Great
Posted on May 10, 2022
Nice clean hotel with very good breakfast buffet and great view over the golden horn
Response from Property: Dear valuable guest,First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Movenpick Hotel Istanbul, Golden Horn and state our happiness for your kind interest shown.We are very pleased to know that you enjoyed your stay and thank you so much for your wonderful comments about our hotel. We will make sure to share your valuable feedback with our team.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kind Regards,Tolga AkinciGeneral Manager
Guest User
Superior King Room with Sea View Non smoking
Stayed in Aug 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Sep 28, 2024
Nice!
Response from Property: Dear our guest, Thank you for the great review of our hotel! As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues. We will proudly share your valuable feedback with our amazing team. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience.Yours Sincerely, Tolga Akıncı General Manager
Ohuraman
Superior King Room with Sea View Non smoking
Stayed in Jul 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
Everything is great, I liked it! Convenient location and very nice staff! On the 10th floor there is a restaurant, the food is great and not expensive! I recommend it!!!
Original TextTranslated by Google
Response from Property: Dear Our Guest,Thank you for being our guest at Mövenpick Hotel Istanbul Golden Horn and for evaluating our beautiful property.We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Tolga AkıncıGeneral Manager
Dilek okan
Classic Twin Room Non smoking
Stayed in Oct 2024
Solo travellers
25 reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
It was a great stay I will come again
Original TextTranslated by Google
Response from Property: Dear Mr. Okan, I would like to thank you most sincerely for choosing Mövenpick Hotel Istanbul Golden Horn for your stay in Istanbul, and I would like you to know that the time you have taken to share your evaluation is extremely valuable to us. We are happy to see that you are satisfied. I will proudly share your valuable comment with my teammates. We hope to welcome you back as soon as possible and make you experience the Mövenpick difference again. Best regards, Tolga AkıncıGeneral Manager
Guest User
Classic Twin Room Non smoking
Stayed in Feb 2024
Business travellers
2 reviews
3.7/5
Posted on Mar 14, 2024
The location is a bit remote, but there is a subway station nearby. It is quite convenient to get in and out. The hotel service staff are also very nice and polite.
Original TextTranslated by Google
Response from Property: Dear Our Guest, thank you for the precious review of our hotel. I would like to inform you that I am both saddened by the rating you have given, also pleased with your comment. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager