We decided to visit Istanbul in honor of our son's graduation from school. The hotel was chosen because 4 stars in the title and located near Beyazit Square (center). Later it turned out that this is Kumkapi - a poor area in the center. We did not find any reviews about the hotel at all (later it turned out that this hotel used to be called the Kennedy Hotel, and there are few reviews about it). Therefore, I am writing this review not so much to punish someone, but to warn other people from my mistake). Upon check-in, we were offered 2 rooms to choose from on the last fifth floor (there is no elevator), the steps are narrow and high (with a small child it is unrealistic to walk back and forth every day). One room is generally tiny, with one bed, the second - a double - a little more, there are two beds, but the distance between them is less than a meter and this is all the free space in the room. The windows overlook a busy avenue, there is constant traffic noise, the sound insulation is disgusting, when the next room was talking quietly on the phone - it interfered with our sleep. A toilet, like, with a shower - without a booth and a curtain, the water just pours onto the floor. Because the water stinks of sewerage, we did not abuse the shower. The toilet without a lid, there were also smells, there was no hood. When asked to relocate and offer something to choose from, they said that there were no available rooms. By the way, there was no balcony either, at night the door to the roof was constantly slamming and it seemed that someone was constantly breaking into the neighboring rooms with a scandal. When they wrote to our tour operator - the ALF company - they did not react in any way (I think that they did not inspect this hotel and do not know how it does not correspond to its category). But, when our travel agent rebooked another hotel on their website, they said that we should pay for it separately in full, because. for Ozyurt, the amount has already been paid for the entire period. A terrible feeling of helplessness and injustice. The Turkish operator BUTA Tour did not get in touch with us at all (what was their function, except for receiving money, is not at all clear). I will continue about the hotel. The room was not cleaned. You had to ask for towels, a wastebasket and its removal. Bed linen very tired. Refrigerator and remote for air conditioning begged. The remote control for the TV was taken away from us at the end, because. in the next room broke, and we do not watch TV. The rooms were a little better, but they were all for their clients (we were settled in the topmost room, on the outskirts, where even Wi-Fi did not reach). We took a hotel with breakfast. "Restaurant" - a special conversation. There are only three small square tables made of chipboard, a rug in the trash (apparently, it is not taken into account at all when cleaning) and a rusty, rotten balcony, under which there are heaps of construction and not only garbage and no railings. Breakfast every morning is the same, not a buffet, but a plate wrapped in a film, where 2 pieces of (small) Turkish red sausage, cheese, olives, 2 pieces of (thin) tomato and cucumber. From edible only bread, an egg and a small cardboard cup of tea - and so every morning. As for the price, it was not lower than in other triplet hotels, although
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