Hotels near Haydn Park in Innsbruck

We booked a Panorama Deluxe room for 3 nights, checking in on Sept. 20th. The property is centrally located along the train station and features a parking directly connected by elevator. The “piece de resistance” of this tall building is clearly its stunning view on the town and surrounding mountains. We were lodged in room 1104 on the 11.th floor which is the top floor featuring rooms, as the 12th accommodates the lounge/restaurant where breakfast is also served. Curiously, the hotel doesn’t have a lobby in a traditional sense: the concierge & cashier counter can be found in a small separate office on the basement and the elevators to the rooms are located in a small hall, across a glass door, which opens directly on Brunecker Street. Access security to the floors being managed by room key-card, you can enter/exit the property and the parking with no contact to any staff at all. Our room was a corner one, rather large, beautifully architected and nicely furnished in a contemporary metropolitan style. From virtually any point of the room (bathroom included) it was possible to spot some additional detail of the stunning panorama. The room was comfortable and quiet (in spite of the near busy train station), breakfast was good and we definitively had a very good time here in Innsbruck.

La posizione è indubbiamente molto comoda al centro della città, si può parcheggiare a pagamento sulle strisce blu della zona oppure nel parcheggio sotterraneo del supermercato adiacente. La hall è grande e ci sono delle poltrone ed un TV a disposizione in attesa delle camere. Eravamo un gruppo di persone che avevano prenotato stanze singole, doppie e famigliari, concordando i prezzi prima del nostro arrivo, quindi capisco che fare le registrazioni per tutti coloro che sono arrivati quasi insieme il sabato mattina (qualcuno era arrivato il giorno prima) può essere farraginoso, però erano in due addetti alla Reception e non si andava avanti. Finalmente ci siamo fatti dare tutti il modulo da compilare e mentre andavano avanti con le singole registrazioni li abbiamo riconsegnati in pochi minuti. Le stanze per molti di noi non erano pronte (corretto, visto che devono essere a disposizione dalle ore 14,00) quindi abbiamo chiesto di lasciare i bagagli e siamo andati a pranzo e lì è partita un’altra vicenda surreale. Invece di prendere i talloncini per tutti i bagagli (circa una quindicina) ce li hanno consegnati uno alla volta dopo che, ancora uno alla volta, li hanno portati in una stanza off limits per noi. Una perdita di tempo infinita. Tutto con la massima gentilezza ed educazione. Parliamo delle stanze. Sono belle, luminose e grandi (poi su questo ne riparliamo), e grazie agli infissi di ultima generazione sono anche silenziose. Un fatto importante perché lì davanti il traffico è notevole la sera. La pulizia è esemplare, anche se la mattina della domenica, verso le 9, quando siamo usciti dalle stanze le signore delle pulizie avevano messo a terra davanti alle stanze che venivano lasciate uno strofinaccio a significare, immagino, che erano quelle dove cambiare tutta la biancheria. Insomma, non è bella da vedere questa distesa di strofinacci in un hotel a 4 stelle che vorrebbe essere elegante, sembra più la Pensione Mariuccia a Rimini. La colazione è abbondante per il salato, un po’ più ridotta per il dolce, ma davvero non manca nulla. Non capisco però come sia possibile che i filoni di pane siano a disposizione dei clienti senza l’avvertenza di usare un panno o dei guanti per prenderli e tagliare ognuno le fette: decisamente antigienico (poi siamo appena usciti dal Covid…). Però tutto quanto sopra è in effetti solo un suggerimento per migliorare un livello di servizio alto, ma con qualche sbavatura. La cosa davvero grave e che proprio non mi è piaciuta è stato il check-out che, prima che essere estremamente lento (un solo addetto inizialmente nonostante la lunga fila di clienti che se ne andavano dopo la colazione) è stato fatto applicando un prezzo superiore a quello concordato al momento della prenotazione. Alle mie rimostranze l’addetto si è giustificato affermando che la stanza che mi avevano assegnato era più grande della standard, ma io non l’avevo mai chiesta! È accaduto anche ad altre persone del nostro gruppo ed abbiamo chiesto di parlare

This hotel was my first hotel with my husband during my honeymoon in Austria. Our room was at the top of the hotel with the best view. The room was impeccable and the bathroom was equipped with floor heating. Staff did their best to help, even beyond their duties. We didn’t choose the hotel breakfast, but it’s okay as it’s a 5 minute walk from the hotel to the center of the old town. I’ll definitely stay here again!

FINAL SCORE 7,5-10: RATIO QUALITY/PRICE 8-10: WOULD I SUGGEST THIS HOTEL: YES HOTEL STRUCTURE: CLEANLINESS: 8/10 STAFF: Very kind, polite and available CHECK IN AND CHECK OUT: 5 min spent to fill the format, quick check, invoice provided the day after the arrival HALL: Clean and quite small HOTEL LOCATION: 2 km away from Innsbruck HBF, about 30 min by foot. SUPERMARKETS NEAR HOTEL: Did not check it ROOM EVALUATION Room size: Standard room 14 sm Cleanliness: That is a key topic for me to give a score to an hotel. Room and bathroom were clean and with soaps available. Bed: Double single bed to get a king size, average comfort. Pillows: Available only soft pillows, not comfortable. Bathroom: Clean with a very good shower. Slippers: Not provided Bathrobe: Not provided Soaps/Cosmetics: Provided Hairdryer: Not provided Unpleasant smells: I did not smell any. Soundproofing: Average WIFI: Free of charge in the room as well in the hotel. Connection speed was slow and quite stable. I did not have any problem to connect all my devices. TV: Large flat TV with also international channels Air conditioning/heating system: Did not understand how air conditioning was working, temperature was not 100% comfortable. Wardrobe: Open, enough for 2-3 days trip. Mini-bar: not available. Key/Card: Key card working well, no problem opening the door and even to keep it same pockets of mobile FACILITIES OF MY INTEREST Parking: Hotel does provide this service but I did not use it. Shuttle to Airport service: Hotel does not provide this service. Gym/SPA: Not present. BREAKFAST: from 6:30 to 9:30 am, not a wide range of products but all is necessary for a basic breakfast was present and quality was fine. I would rate 7/10 for a 3 stars hotel. GREEN ASPECTS: Nothing detected COVID PROCEDURES: Protective screen at desk. PROBLEMS AND DISSERVICES: Nothing special to report.

The hotel is beautiful, in a very good position, central but quiet with a public parking going directly to the hall and the rooms are super clean, the breakfast is good and with a lot of choice...so why only 3/5? Because the staff at the reception is completely useless and the wellness area had very restricted hours (from 5 to 9 p. m. only), they wrote due to the cost of energy, but if this is the reason, why the heating in the rooms was always so high? We had to turn it off and open the window during the day to breath, it should have been around 24-25 °C. If they kept it lower they could open the wellness area for more time, especially because there were a lot of people (60 rooms most or them booked) and it was difficult to use a 8 people jacuzzi and around 20 deck chairs if everybody go there at the same time. The problem with the reception staff totally useless happend twice: in the wellness area you shouldn't drink or eat (it's logical but I asked to be sure), I said there was a group of teenagers with beers and bottles in general (glass) but nobody came to check and say somehing: bringing glass near a swimming pool could be very dangerous if a bottle fall, but nobody cared. The other episode was with the restaurant: we asked at the reception for a reservation in any night of our stay (5 nights), but they say to ask directly to the restaurant without caring at all at our request. At the restaurant they were very rude and said they were fully booked any day any time without even checking, fortunately just around the corner there was another very good one and we went there twice, but usually if in the hotel there is a restaurant, the staff is much more helpful and there is always the possibility to try it if you are a guest of the hotel.

Very good value in the center of Innsbruck. We were very happy with our experience. The hotel was just steps away from the Christmas market. Easily accessible by public transport and by foot from...anywhere in town. We had dinner in the restaurant and had an excellent meal. The breakfast was outstanding. Very friendly and accomodating staff.

Probably my 10th stay at this hotel. It’s been rather rustic and run by the same family for ages. However the pandemic has changed things - some for the better some for the worse Better - easier passage from main entrance to rooms in the east wing and spa - well functioning free parking Worse - all staff seem new and not very well trained - on check out the bill included my already prepaid room and the lady did not, at first, understand that this was wrong - renovated room. Nowhere to place clothes etc. No shelves- no cupboards. Glass “door” to bathroom with 30 cm open space at top and bottom. Weird, even when traveling w spouse. Very cold, icy electrical light in room. You hear other rooms very well. We twice woke up 5 45 from an alarm clock somewhere else. Never happened in any hotel room before.

It might not be an architectural masterpiece from the outside, but it's great on the inside! Beautiful room, incredibly rich breakfast buffet and a sensational view from the room over Innsbruck at night (room on the 7th floor). Very courteous staff. All in all really recommendable!

Excelent Hotel. If you want to just hang out and have the best time of your life I highly recommend it. Friendly Staff, super quiet, super clean. Best breakfast in town. The road up there is amazing and it's everything it claims it is. I've spent 3 nights and it is worth every penny.

We stayed for one night whilst travelling from Germany to our ski resort in Austria, with 2 children. The hotel was very easy to find, nice and modern and the rooms were very good value (we got 2 connecting rooms ). It is perfect for a quick stop overnight. Breakfast was simple but there was a good choice and it was a nice way to start the day for our onward journey the following morning. There are vending machines but otherwise nowhere for evening food/snacks. We wanted something quick and easy and did not want a full sit down meal in a restaurant in town so it would have been good to have a bit of something on offer, like pizza, in the evening. But it was a quick drive into town and we soon found something. There is a supermarket next door (it was closed when we were there, as we arrived in the evening)) and a nearby petrol station. There was ample parking in the downstairs garage for 8.50 euro a night, and plenty of electric chargers available for electric cars. Would definitely stay there again if needing an overnight stay en route.