Sheraton Indianapolis Hotel at Keystone Crossing

Nice hotel . It is very near Shopping mall. It can access by second floor. We recommend👍

Very nice clean hotel. We didn’t even realize until we were there that the hotel had a walkway connecting to the Fashion mall. The bar service was awesome, the bartender was very friendly and made amazing drinks. You can take drinks up to your room as well which we loved. The staff was all very nice and the location was very convenient if you’re doing something in Indy.

The service was great and friendly. The room was spacious and clean also the beds were comfortable.

The registration person was bothered by our very existence. Sent us to a smoking (pot) room. We came down to switch rooms and he ran to the office as we got off the elevator. They then said they were going to comp the parking for the smelly room. The parking was a hidden charge. Two days after we checked out we received an additional $50 charge for hod knows what. No email or text. This hotel is unkempt and run by scammers. Worst hotel experience I have had ever. Sad for the brand and an insult to Indianapolis. They did not comp the parking

My heat didn’t work had to put my clothes back on to stay warm and the staff member hollered at me as I was trying to check in