Hotels near AGUIRRE HALL, Iloilo City

JHAD has been the crew member who accommodated us since our first night here at Hennan Prime. He is friendly and polite from what I have obvserved during our whole stay of four days. The rest of the crew was also approachable and kind! Great job to all and it is indeed a vacation to remember!

Location is good if you want to travel within Iloilo city. Super accessible for everything. Deluxe room is so spacious and comfortable. Lobby is the best. Crew is super bait and accomodating. Resto besides the hotel is super good. Price is cheap but the serving is super madami and offcourse food is super namit. Highly recommended for staycation also. If you want to have a party at night place is super suitable. Thank you Mo2 for the very relaxing place.🥰

This hotel was an absolute GEM!!! Didn't plan on staying for long but ended up spending a total of 12 nights here. In the beginning, didn't expect much from budget hotel but our stay was so great that we will surely stay here again the next time we are in Iloilo City. The rooms were clean and the toiletries and supplies were replenished daily. The mini bar was cheap too. The housekeeping staff was very flexible given that we had a baby who always needed a nap, so they adjusted accordingly. The breakfast was plated but if you like a good old Filipino breakfast, then you will enjoy it. The restaurant staff were very accommodating at all hours. What the hotel lacks in amenities, it makes up for its amazing staff and very friendly atmosphere. From housekeeping, to the restaurant, front desk, admin officers and even the manager, they have been beyond accommodating! We observed that even amongst themselves, the staff were very interactive and had great harmony. You could tell that they love their jobs and the people they work with/for. We have traveled to a lot of cities and countries before but this is by far the friendliest and most attentive hotel we've ever stayed at!! It even trumps a five star hotel service! Just a pity they had to transfer us to another hotel, of the same chain, due to the citywide community quarantine where they've had to shut down operations. The other hotel though is another story - a different review worth writing.

The hotel was fantastic! Looks like a 5-star hotel with amazing service. There were 2 mac computers in the lobby for use, wifi was strong and stable, hotel elevators require your room card before you can visit each floors so it’s gives you a sense of security as well. The room was neat and clean. Though the water heater is not working properly so we had to shower in the cold water. Brr! Overall, had an amazing stay since its so close to stores and restaurants for ease of access.

The location is good, near the night-out areas, fast food chains, and a mall (SM). The hotel was clean and organized. However, the only downside is their lack of responsiveness across all forms of communication. Phone calls just ring without being answered, and their landline, website, and Facebook pages are equally unresponsive. Despite a slight delay due to a problem with the keycard, the stay itself was great. The rooms are clean, and the staff are nice and polite. The greatest selling point is their cheap price.

At checkin, we had to ask to exchange to the room we booked. Walls are thin, our room next to cleaning staff rest area. Very noisy. Late at night and early in the morning at 7am, they knocked on our door asking to “check water heater “. I told them nothing was wrong with it, but knocked again an hour later. It was very scary, as if they wanted to get into our room. Front desk apologized but did not have an explanation of why the water heater needed to be checked. Will not stay again.

The place is great and easy to locate, as it is just across SM City Iloilo. The amenities are fine, the staff are friendly, and it’s a good place to relax if you’re looking for a staycation spot.

High class hotel close to most things in Iloilo city. SM Mandurriao meters away. Easy to get taxi with the help of friendly staff, Megaworld walking distance. Swimmingpool on the 10th floor, gym, good breakfast with a lot to choose from, excellent room reasonably quiet, comfortable bed, good water pressure and warm watwr quickly

Excellent service. Good location. Good Food. Nice Amenities. We Enjoy alot

Although the hotel LOOKS nice and is well designed, it is so poorly operated and managed it really ruined our stay. It all started at checkin when on my booking I had requested two adjoining or adjacent rooms as we have 4 small kids and total 7 in our party. I was given two rooms on two different floors. It wasn't until I complained loudly and explained my written request that they finally accommodated us. They only gave us one key for each room and since the room requires a card key for power and air con I asked for an additional key to which they wanted more money. It went down hill badly from there. When we got to the room the kids quickly realized that both rooms doors never locked and anyone could just walk in our rooms without a key. (This was recurring throughout the stay) Next was that the room air con remotes didn't work because the batteries were dead. Next were the non working TV's. And then the broken safe. Then the non working refrigerators. After that was the non-existent hot water. That one really pissed me off as the staff decided that I was an ***** that didn't know how to operate a faucet and they were going to teach me how to turn it on after I had waited over 10 + minites for hot water in the shower, bathtub and sink. How insulting and belittling to me to think that I don't know how to turn on hot water. Ultimately the hot water that evening was at only 37c. The errors continued throughout the evening until bed with the room, towels, internet, etc. During that evening I asked to speak to a manager about my issues as they were far too numerous but I was told there wasn't one available until Friday. So I told them I wanted an appointment on Friday. Our next morning we went to the restaurant for our included breakfast. Although there were 9 workers from my count and only 4 guests we got zero service at all. Not to mention the food was all cold. Their selection was purely Philippino and very few options either. My kids had toast for breakfast. We then went swimming in their pool. It's a nice view there on top but unfortunately there were no towels for us and the bathrooms were disgusting with no way for us to wipe or clean ourselves. Can't imagine how many get back in the pool like that. Surprisingly, they did have hot water there. When we returned to the room, none of our room keys worked for either room. We got news keys again. Then as we were getting ready to leave I realized that one of the keys they gave me could actually open ANY ROOM IN THE HOTEL. I asked one of the front desk people to accompany me while I showed them and they KNEW they had given me a master key and were ok with it. What ??? Later that morning we left for the day and returned at 430pm. I anticipated meeting the manager upon my return but unfortunately they arrived at 2 and left at 4 and they decided since I left the hotel I didn't need the manager anymore. Upon returning to the room we found out that the room doors were unlocked