Giraffe Manor Hotel Reviews

The terrace bathtub needs a privacy screen to block the view from other buildings. Otherwise, if a woman unknowingly gets in naked, she might be exposed, and that would be beyond what the hotel could compensate for. The air conditioning needs to be adjusted as it's too noisy. We had to turn it off at night, otherwise, the noise made it impossible to sleep. There's a good variety of food, but the taste is honestly just average. This is after comparing it with several other local farm-to-table restaurants nearby. Everything else was fantastic! There are about 20 different types of animals, which was incredibly fun. Having breakfast with the giraffes in the morning was an absolute joy. All the staff, from our butler Xiao Yang, to the drivers, cleaners, doormen, security guards, restaurant staff, and animal keepers, genuinely provide excellent service to guests. There are so many activities, and the green environment is incredibly comfortable. Overall, I really like this hotel. I've been here twice in six years because my kids always remember it. I truly hope it can be improved to be even more perfect.

Front desk Yang was kind enough to extend our check out to 3pm instead of 12pm knowing we had 3 little kids who were not comfortable using squat toilets (for #2s). Hotel occupancy was low due to the typhoon — a lot of the outdoor activities were closed but we still had a blast. One note if you’re staying here - don’t opt for the room in the 1st floor, it’s damp and has a smell but the 3rd floor was fine. One of our favourite moments was having breakfast with the giraffes.

A special thank you to Yang for the exceptional service. Your  professionalism, and dedication made my stay even more enjoyable. Your warm hospitality is truly appreciated!

First time in Huzhou, and I got to experience a close encounter with giraffes. It was a refreshing and comfortable experience, really connecting with nature! We stayed in a charming forest cabin, and the food at Lumingsuan restaurant was excellent. The photography service from Qidu Travel Photography was very thoughtful; they chose great natural spots, and the photos turned out beautifully. The estate's interactive performances were also a lot of fun. The only downside is that there are quite a few mosquitoes on the mountain, so just be sure to bring plenty of repellent.

Some rooms are located quite high up, which might not be ideal for elderly guests with mobility issues. The service was good, but some facilities were closed, and the shuttle bus was slow during peak hours. The animals were very cute and interactive, though the free-roaming monkeys in the mountains were hard to spot. Also, the hotel advertised that guests could access the Xisha beach behind the mountain, but in reality, you had to buy a separate ticket.

The room was spacious, but the facilities were a bit old and could use an upgrade. However, the kids loved it because there were toys! The service was also excellent; the butler was always responsive and quick to reply. Overall, we were very satisfied.

Terrible, absolutely filthy! The floors and bathtub were grimy, there were stains on the headboard, and it smelled awful. Do they even clean this hotel? There were cobwebs hanging from the ceiling. A 300-standard Atour hotel would have much better hygiene than this place!!

Special thanks to customer service representative Xiao Yang! 👍🏻👍🏻👍🏻 Because I was traveling alone with my child this time, Xiao Yang, after learning of this, provided me with meticulous care and assistance throughout my stay. This made the trip easy and heartwarming, leaving a deep impression. Thank you very much!!!

Wonderful place and wonderful animals. Special thanks to the English-speaking man manager at the breakfast (unfortunately I don't know his name) and Manager Yang for the hospitality. Giraffes are the best.

Everything went fantastic, i felt like i went to my childhood,hotel surrounded by bamboo , hotel staff ,specially Miss Yang was really helpful ,if you are alone or with kids this is definitely paradise as so many activities and attractions around.

Excellent facilities amongst gorgeous bamboo forests. We really enjoyed feeding the giraffes at breakfast time. Property is about an hour from Huzhou train station

★★★★★ Exceptional Nature-Luxury Escape Giraffe Manor Hotel Huzhou Senior Travel Writer TripAdvisor Review Stayed: 21 June 2026 Giraffe Manor Hotel Huzhou is one of those rare destinations that transcends the definition of a hotel. It is not simply accommodation it is an immersive, carefully curated encounter between nature, wildlife, and refined hospitality. From arrival, the atmosphere is immediately calming. The resort is set within an extensive natural landscape of bamboo groves, lakes, landscaped gardens and forested walkways. The scale of the environment creates a genuine sense of escape, where the noise of the outside world fades and is replaced by birdsong, greenery, and open space. The design philosophy of the resort is clearly rooted in harmony with nature. Buildings are low profile and discreet, allowing the surrounding environment to remain the dominant visual experience. Natural materials, open sightlines and soft architectural tones create a seamless transition between indoors and outdoors. Our accommodation, the Deluxe Hideaway Room, was outstanding. Spacious, elegantly finished and exceptionally well maintained, it offered both comfort and privacy. The highlight was the view lush greenery directly outside the room, giving the impression of being fully immersed in a private forest retreat. It was quiet, restorative and perfectly suited for a relaxed escape. The signature experience breakfast with giraffes is genuinely unforgettable. Watching giraffes move gracefully into view while enjoying breakfast creates a moment that feels almost surreal. There is a calm, unhurried quality to the interaction between guests and animals that makes the experience feel natural rather than staged. It is rare to find a hospitality concept that delivers such emotional impact in such a subtle and respectful way. The breakfast offering itself was excellent. A generous and thoughtfully prepared selection of dishes ensured both variety and quality, with fresh ingredients and careful presentation. Dining here is not rushed; instead, it encourages guests to slow down and fully absorb the environment around them. Beyond the giraffe experience, the resort reveals itself as a full-scale nature and leisure destination. Walking routes, landscaped outdoor areas and wildlife encounters create a dynamic environment suitable for families, couples, and travellers seeking restorative time in nature. It is a place where exploration and relaxation coexist effortlessly. Service throughout the stay was consistently warm, attentive and professional. Staff demonstrated genuine hospitality, with a level of care that felt natural rather than rehearsed. Every interaction contributed to a strong sense of welcome and comfort. A special acknowledgment must be made to General Manager Wenjun Zhou. The level of cohesion and consistency across the entire property reflects clear leadership and vision. Under Mr Zhou’s guidance, the resort operates with a strong sense of identity and attention to detail. The seamless guest experience, well-maintained environment, and high service standards all point to a leadership approach that values both excellence and authenticity. What makes this property truly remarkable is not just its luxury, but its emotional resonance. It creates moments that feel meaningful—whether for families sharing breakfast with wildlife, or travellers reconnecting with nature in a peaceful setting. Giraffe Manor Hotel Huzhou is distinctive, well-executed, and genuinely memorable. It stands apart as one of the most unique nature-luxury hospitality experiences available in the region. With sincere appreciation to General Manager Wenjun Zhou and the entire team for delivering a stay defined by care, creativity, and consistency. A highly recommended experience for travellers seeking something truly different from conventional luxury hotels. Gary David Senior Travel Writer (TripAdvisor)

The giraffes were so friendly, and there were lots of small animals, making it perfect for families with young children.

Amazing place ! The hotel was clean, comfortable and cozy! Stuff were friendly and helpful, speaking English and using AI translator to speak other languages! Hotel territory got so many animals: giraffes, capybaras, peacocks and other 🦚🦒 Definitely recommend it for family stay 👍🏻