Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

I couldn't wait to write this review! Before checking in, I was a bit worried after reading many comments about the hotel's outdated facilities. However, after experiencing it for two days, I truly think the hotel is fantastic. Its design and location are incredibly unique, and I'm sure its operating costs are much higher than average hotels. At this price point, it offers excellent value for money. A Ferrari, even an old one, is still a Ferrari. While some of the hotel's facilities might have a design aesthetic that's a bit different from what younger people prefer now, you can still feel the hotel's taste and class. The butler service was perfect; they were almost always responsive and replied instantly. All the staff, including the cleaning ladies, were very enthusiastic. The hotel's views are also unbeatable. All in all, I highly recommend it – there's no substitute!

During the New Year's Day holiday, the hotel was swarming with guests. We arrived at 1 PM but couldn't check into our room until 3:30 PM. They initially said the room wasn't ready, but it turned out the direct drinking water system was broken, and maintenance staff were working on it. Even after we got into the room, it still wasn't fixed, so the hotel provided us with plenty of bottled water instead. The room facilities themselves were quite good. However, the hotel's exterior was very dirty and poorly maintained, which unfortunately detracted from the overall check-in experience. The hotel mattress was comfortable, ensuring a good night's sleep. The bedding was also just right – not too thick, not too thin – so even with the air conditioning on, it felt pleasant. 👍 We went for breakfast past 8 AM and were surprised to find a very long queue. Luckily, everyone lined up in an orderly fashion. Improving service is key; while the hardware is good, the software (service) needs to be even better.

Easy parking with a Tesla Supercharger station available. I tried both the hotel's hot springs and SPA, and the hot springs were incredibly comfortable, featuring various therapeutic pools ranging from 36-42 degrees Celsius. The night view was also lovely, and all the necessary facilities were present. I'll definitely come again!

The hotel offers a dazzling night view, situated right in the middle of Taihu Lake. A stay here isn't just about sleeping; it's about a exquisite breakfast that awakens your taste buds in the morning, a lazy reading nook bathed in afternoon sun, and a spa session that soothes your body and mind as night falls. The experience was absolutely wonderful.

This hotel is absolutely stunning! Its unique ring-shaped design, the crescent-shaped shoreline embraced by water on three sides, and the dazzling light show at night reflecting beautifully on the lake, coupled with the opulent and elegant lighting in the hotel lobby, all create picturesque scenes that make you want to linger forever! This time, we chose a room in the villa area. From check-in to check-out, we received meticulous care, including reception at the front desk, dedicated shuttle service, and a personal butler. The hotel's breakfast was extensive, with a wide variety of options to suit all tastes. We even received complimentary afternoon tea in our room. The room rate also included perks like hot spring soaks and photo-friendly SPA treatments, offering something for everyone to enjoy. All in all, it was a truly relaxing stay for both body and mind. I hope to have the chance to visit again!