Tiba Rose Plaza

Hotel is half-pansion system means you have a good breakfast and a good dinner. Hotel has her own beach and heated pool. If you used to huge hotels this hotel is like a small nice boutique hotel. Hotel is very clean. Rooms are cleaning every day. Bottled water, coffee, tea and kettle are suitable every day in the room. Flat tv, refrigirator and clima are in the room. I couldn't be able to start the clima machine for heating but there is a good machine. You ask hair drier from reception for free. Restaurant is also clean and meals are enough and delicious. If you will go to early tour hotel prepare your breakfast for free and if your tour return late hotel prepare and serve your dinner late. Just tell the reception you will go early and returning late. They just ask 50 eygpt pound per person for packing the meals. 1 gb internet for room is not enough for the stay but you can buy extra from the reception. Only one card for a room and extra charge for second room card is not fair. Whole employee of the hotel are very kind and try to help you but each of them should ask everthing to manager. Taking pitza or something from outside is a problem. Also alcohol is not permitted in this hotel as mostly in Egypt. I think hotel needs more customer needs and pleasures based; not rules based. They need to have a fair price for early checkin and late checkout. May be just for shower. Tour desk in the hotel is very helpful and fair price. If you have any problem find Mr. Alla and Ms. Ruvan. Your problem will be solved faster. I advice my two friends to checkin this hotel and they checkin. I will come back.

The staff has ZERO knowledge about customer service, they will make sure you feel uncomfortable from the moment you arrive till the moment you leave. The beach area is miserable and dirty, beds are rock hard, few smiling faces in the kitchen otherwise every one is angry and busy and talking on the phone all the time and make you feel like doing you a favour if they are forced to do their job. This place is a wast of money bad vibes and really messes up your mood about the trip, not close to town. I would highly recommend going somewhere else

Nice hotel! Location was good and the staff was very helpful.