Anonymous User
September 11, 2022
This hotel was originally planned to stay for two days, arriving at the hotel at 7 pm on the 9th. After check-in, take the room card and take the elevator to the room. The room has a musty smell, and the bed is still a little damp. Ask the hotel if they can change the room. The hotel room manager said there is no room. Just ask the room manager why this room is so so The old floor was cracked, and she said that was it. The phone in the room was broken and couldn’t be used. The TV kept displaying network abnormalities and I couldn’t watch it. The toilet had to be flushed four or five times to clean it. Isn't this environment too bad? It costs about two hundred yuan a night. I called Ctrip's customer service and gave me the room fee for the next day, and I couldn't refund it.
Ctrip negotiated with the hotel to refund me the room fee for the next day, and I went to the first floor to have breakfast at about 8:10 in the morning! The waiter at the front desk on the first floor spoke as if he had eaten gunpowder, and the loud voice was like cursing. I ignored her, went to the first floor to eat breakfast, and went to the cupboard to get the bowls and chopsticks. All the bowls inside were rusty, and none of them were good. The elder sister next to me has all the bowls like this. The elder sister said that there is no way to wash it off. I stood next to him and waited for him to finish me serving vegetables. I saw that he took a bowl full and went to the small room where he had breakfast on the first floor. Soon a middle-aged woman would come out of it and did the same tricks and movements. The two people spoke vernacular with a bright red voice. After breakfast, when we had breakfast with my wife and children, the fly flew around our body and landed on the food. It was disgusting to watch, so I had to finish the video and leave.
This hotel is also dilapidated, and the room rate starts at about 200 yuan a night.
From these aspects, it can only show that the hotel has deep attainments in management?
What are the smoke alarms like, and I don't know if they can be used?
The hotel still has good points, such as the warm baby brown sugar water and aunt paper provided to female customers are quite considerate.
The hotel's own herbal tea is also provided free of charge to guests, including children's special toothbrush slippers are also provided free of charge.
Too bad for me not to choose this hotel. For 280 yuan, you can choose the Lanou Hotel, which is near the Humen Convention and Exhibition Center. It is a newly opened hotel in February and March this year. Needless to say, the environment is not much to say. The equipment in the room is controlled by voice, and the breakfast is relatively rich. Both.
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