If you don't mind the hygiene, then you can stay here. But the floor was visibly unmopped, the remote control was covered in dust, the bathroom sink and basin were stained, there was still fecal matter in the toilet bowl, and white stains on the chaise lounge... Although I didn't complain or proactively ask the cleaning lady to clean again, shouldn't they still proactively clean during their daily routine?
Let's talk about the restaurant. That tiny little space was so crowded that people couldn't even turn around when getting food. The tables were sticky, the chairs were filthy, and my child drank the same beverage for three days for breakfast and still couldn't tell if it was orange juice, amazing! There wasn't even a label by the drink dispenser, so what was it? Fantastic! 👍🏻
They have two robots going back and forth delivering things, and during peak elevator hours, these two take up so much space and cause so much trouble. They just stand right in the middle of the doorway and won't move themselves. People with luggage can't even get in!
The cleaning staff also joined the fun. Instead of using the staff elevator, they insisted on competing with guests for the elevators, pushing such a large cart that one person would take up an entire elevator, and once they even took up both!
I will never stay in this terrible hotel again! It's dirty, messy, and disorganized!
After being an InterContinental member for so many years, this is the first time I've felt that being a member isn't even worth it. This is the worst hotel, bar none!
Original TextTranslation provided by AI