Guest User
October 30, 2023
The hotel is in an excellent location. It only takes a few minutes to walk to the Botanical Garden. It only takes ten minutes to walk to the West Lake to Xiaoximen. However, the hotel's facilities are a bit outdated. The wash basin in the bathroom is leaking. After reporting it, the service staff It was solved in time, please give it a thumbs up👍. It is recommended that the hotel provide 2 more bottles of mineral water for each room. At night, I found that there were only 2 bottles of water. For 2 people, there was only one bottle for each person. After making tea, I found that there was no water. I went downstairs and asked the waiter for an extra bottle of water. As a result, the front desk staff There were a lot of questions, which made it very embarrassing, as if the guests were reluctant to buy water, which cost less than 2 yuan.
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