Guest User
September 21, 2021
I have stayed in countless hotels, B&Bs, and inns, and this hotel is the worst service I have ever encountered. I only state the facts, you judge for yourselves! First, after booking the room online, I arrived at the hotel at around 13:30 noon yesterday and was told that there was no room and I had to wait for half an hour. The point is that during the negotiation process, the front desk did not have a polite word or smile from beginning to end, but just said coldly that the online reservation was to check in after 14:00, and there is no room now, so I have to wait. I didn't feel very comfortable at that time, just because my friend checked in first, so I didn't care too much. I came back after I went out to eat lunch with my bag. Second, the hotel checked out at 12 noon, and there was no discussion. After ten o'clock in the morning, I was pushed by the fisherman's sister in the town to go to the island. It took two hours to go back and forth. Considering the experience of staying in the past, most hotels can be extended appropriately, so I called the front desk excitedly and asked if I could delay the check-out until 12:30. , Helpless, had to check out first on the island. Third, when I returned from the island at 12:15 noon, I went to the front desk to find the shoes because the shoes were left in the hotel. I was told that the shoes were still in the room. Because the room had not been cleaned, I asked if I could give a few minutes to change clothes in the room. I took a shower and was told that it couldn't be done. I needed to take a shower and pay for it next door. Fourth, the room cannot be showered, but I can finally go to the toilet on the first floor that is set up as an isolation room to change clothes (thanks to the hotel, not too decisive), but I have a bad memory, and I left the child's one-piece swimsuit on the floor. isolation room. I only found out after I got home, so I quickly called the front desk of the hotel, hoping to help find it and send the clothes back. Soon the front desk replied that there was no swimming suit, it might have been thrown by the cleaning, I asked if I could help contact the cleaning, and I replied directly: The things in the isolation room are generally considered not to be needed, they must have been thrown by the cleaning, and I directly refused my request to contact him. After the cleaning contact, please reply to my request. So, please judge for yourself!
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