Ritz · smart Haiyu (Huizhou Shili Yintan store) Reviews

I stayed at this hotel 1.5 years ago, and everything was great. However, my second stay during the May holidays (五一) was a nightmare. The room was disgustingly dirty: stained bedsheets, cockroaches everywhere, damp air, and an uncleaned air conditioner. We asked to be moved to another room, but the staff claimed no rooms were available—unless we paid 1,800 RMB for an "upgrade" (a room that normally costs 200 RMB). We refused. Later at night, we were woken up by loud scratching noises inside the ceiling—it sounded like rats or mice. We were so scared that we left immediately and demanded a refund, but the hotel refused. Never again. I strongly advise everyone to avoid this place, especially during peak seasons when they clearly neglect cleanliness and customer service.

Good location. Cleanliness is at a low level. The furniture is old, the air conditioner is noisy.

Lovely apartment and lovely environment. Very clean and great balcony.

Nice room with sea views

洗頭時覺得臭，還以為是我游水時打在頭上的海水臭，洗了幾次還是這味道覺得不對勁 拿起瓶裝洗髮水看，2022年5月過期了，關鍵是4歲的孩子也用了這樣洗滌用品，我靠🤮🤮🤮雜牌可以接受，過期二年還給客人，太過份 太不負責任了，……停車場沒有電梯上酒店，停好車後冒着雨拖着行李帶着孩子原地返還幾百米到小區門口，又左拐右才到樓下……體驗不好

停車之後，需要從停車場走到公寓，要自己拎東西走200到300米遠，很不方便。幸好帶了電磁爐和排插過去，不然根本實現不了餐桌上打火窩。管家無服務意識，客人拎那麼多東西走那麼遠的一段路也不幫下忙。進房間後管家把洗衣機的水倒了出來，搞到廚房地面到處是水，帶腥臭味。攜程下單説好是可以提前到10點入住，但是公寓不認，雖然最後攜程賠付200元，但過程讓人計劃調整，簡直讓人狂抓。感覺是近十年來攜程下單體驗最差的一次訂房，沒有之一。

周邊環境好，房間設施老舊，地板開裂，床和被子很大的黴味。

服務態度非常好 👍🏻

非常舒適，服務周到，還可以到樓頂平台看大海，下次再來！

不錯 海景靚 還會來不錯 海景靚 還會來不錯 海景靚 還會來不錯 海景靚 還會來不錯 海景靚 還會來不錯 海景靚 還會來不錯 海景靚 還會來

離海邊非常近，站樓上看樓下視野也相當好，晚上有焰火，孔明燈，海岸線燈光氛圍感十足，雖然熱，但在海里很爽。

力推力推這個位置最好的酒店，服務好，價格實惠，環境也不錯，房間乾淨，還送了兩張7.8折的飲品卷，極力推薦。

房間性比價很高，能看到完整的海景，樓下吃飯的地方也方便。

優點：景色美，近海邊。 缺點：地下停車場很差，房間兜兜轉轉，十分容易迷路，類似那種環島，可能是設計問題，加上標識不清。