Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.2
Amenities7.4
Service8.2
Cleanliness7.9
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All reviews(56)
Positive reviews(52)
Reviews with photos/video(13)
Great location(22)
Great service(13)
Clean and tidy(10)
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Negative reviews(4)
Trevar
Premium Deluxe King Room
Date of stay: Mar 2026
Solo traveller
9 reviews
8.5/10
Very good
Posted on Apr 25, 2026
I stayed here for two nights, and found the staff were very eager to be helpful. Everything I asked for was dealt with efficiently, and the room was clean and tidy.
The aircon worked hard to keep up all night, and I woke a few times as the temperature climbed, so it was not especially good. And outside the room, no part of the hotel was airconditioned, and was extremely hot.
On the second night, I ordered room service, which was listed on the menu as an Australian Rib Eye, and I asked for medium rare. The steak that arrived was extremely rare (in Australian terminology we would have called it blue) and was definitely not a rib eye as it had a piece of gristle in the middle, which is not present in that cut. I think it was probably rump. And from the next day, I felt unwell for several days (though I can't be sure it was from the poor steak).
The breakfast was also disappointing. I don't necessarily expect an exceptional western breakfast in an Asian hotel, but the western options were poor in quality, especially the bacon which was extremely tough. They do have a fresh omelette stand, which was a little better if you could find some salt.
Overall, this was not a terrible stay, but it was not very impressive.
Response from Property: Dear Trevar,Thank you for your feedback. We’re glad you appreciated our staff and room cleanliness. We sincerely apologize for the issues with air conditioning, food quality, and breakfast, which did not meet your expectations. These concerns have been shared with our teams for improvement.Your feedback is very valuable to us. We hope to welcome you back and provide a better experience.Kind regards,Dang Thi Hoai AnhGeneral Manager
Jay kool
Deluxe King Room with River View
Date of stay: Feb 2026
Couple
5 reviews
7.5/10
Posted on Mar 17, 2026
Had huge expectations from the hotel after reading reviews. The hospitality was fabulous ! The breakfast was excellent as well. Its very convenient as there are many shops and walking street nearby. However , the nightmare begins at night as there is a CLUB very close to the hotel. The music is so loud until 3am and barely could sleep. The noise from the traffic is loud. Choose a room without river view.
Response from Property: Dear Mr Jay kool,Thank you for choosing Muong Thanh Holiday Hue Hotel and for your detailed feedback. We’re glad you enjoyed our hospitality, breakfast, and convenient location.We sincerely apologize for the noise from nearby nightlife and traffic that affected your rest. Your comfort is very important to us, and we’re always happy to assist with quieter room arrangements when possible.We truly appreciate your feedback and hope to welcome you back for a more pleasant and restful stay.Best Regards,Dang Thi Hoai AnhGeneral Manager
Guest User
Deluxe King Room
Date of stay: Feb 2026
Travelling with friends
4 reviews
4.0/10
Posted on Mar 18, 2026
The hotel’s location wasn’t bad, but there were clubs nearby that made it very noisy, and finding cockroaches in the room was terrifying. Also, the facilities were very run-down, so aside from the location, I wasn’t satisfied with anything.
Response from Property: Dear Sir/Madam,Thank you for your feedback following your stay at Muong Thanh Holiday Hue Hotel.We sincerely apologize for the inconveniences you experienced during your visit. Please be assured that your comments have been noted and shared with our team for improvement.We truly appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future.Best Regards,Dang Thi Hoai AnhGeneral Manager
Chameau
Deluxe King Room with River View
Date of stay: Feb 2026
Couple
1 reviews
7.5/10
Posted on Mar 19, 2026
The hotel is in a convenient location, about a 20 minutes walk to the old city. Plenty of eateries and shops around. It's also just a 25 minutes drive to the train station (we took the scenic train to Danang). The room was ok and mostly clean, but the bed was very hard and the pillows felt like a sac of potato. The staff were friendly and helpful.
The hotel seems to caters mainly to Chinese tour groups. They are very noisy and unruly. The breakfast area felt like a market, the bread and pastries were stale and un-edible, the bacon was hard and dry. Maybe the Asian fare was good, the continental/western fare was terrible. Would not recommend!
Response from Property: Dear Mr/Ms Chameau,Thank you for choosing Muong Thanh Holiday Hue Hotel and sharing your feedback. We appreciate your kind words about our location and staff.We sincerely apologize for the inconveniences you experienced. Your comments have been noted and shared with our team for improvement.We value your feedback and hope to welcome you back for a better experience in the future.Best Regards, Dang Thi Hoai Anh General Manager
Guest User
Deluxe Twin Room
Date of stay: Jan 2026
Solo traveller
13 reviews
10/10
Outstanding
Posted on Mar 6, 2026
I like this hotel very much. Breakfast buffet offers a lot of varieties and rooms are clean.
Response from Property: Dear Sir/Madam,Thank you very much for choosing to stay at Muong Thanh Holiday Hue Hotel and for sharing your kind feedback with us. We are delighted to know that you enjoyed your stay and appreciated our breakfast buffet with its wide variety of choices, as well as the cleanliness of our rooms.Your positive comments are a great encouragement to our entire team, motivating us to continue delivering the best possible service to our guests.We truly look forward to welcoming you back to Muong Thanh Holiday Hue Hotel on your next visit to Hue.Best regards, Dang Thi Hoai Anh General Manager
Anonymous User
Deluxe King Room
Date of stay: Apr 2026
Solo traveller
8 reviews
9.0/10
Great
Posted on May 8, 2026
Very good location, near the walking street with lots of good food.
Response from Property: Dear Sir/Madam,Thank you very much for choosing Muong Thanh Holiday Hue Hotel and for sharing your positive feedback.We are delighted to know that you enjoyed our convenient location, with easy access to the walking street and many great local dining options nearby. We are pleased that this helped make your stay more enjoyable and convenient.We sincerely look forward to welcoming you back for another pleasant stay in Hue.Kind regards,Dang Thi Hoai AnhGeneral Manager
LINHDANCY
Deluxe King Room
Date of stay: Nov 2025
Business traveller
11 reviews
7.0/10
Posted on Dec 19, 2025
The location is nearby the river and some bars, so it is really noisy in the evening.
Breakfast is not delicous, the bread isnt good taste.
The bathtub without curtain makes the floor wet.
Response from Property: Dear Ms Linh Dan,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the noise in the evening and that the breakfast did not meet your expectations. Your comments are very important to us and will be shared with the relevant departments for review and improvement.We truly appreciate your honesty and hope to have another opportunity to provide you with a better experience in the future.Kind regards,Dang Thi Hoai AnhGeneral Manager
reesesi
Deluxe Twin Room
Date of stay: Feb 2026
Family
1 reviews
10/10
Outstanding
Posted on Mar 27, 2026
Great location and within walking distance to almost everything.
Response from Property: Dear Ms Reesesi,Thank you very much for your wonderful comment. We are delighted to know that you consider Muong Thanh Holiday Hue Hotel an excellent place to stay. Your positive feedback is truly appreciated and serves as great encouragement for our entire team. We look forward to welcoming you back on your next visit to Huế. Kind regards, Dang Thi Hoai Anh General Manager
Phuc Phamdang
Deluxe Twin Room
Date of stay: Feb 2026
Business traveller
40 reviews
6.5/10
Posted on Apr 10, 2026
Location was great, everything else is simply ok
Response from Property: Dear Mr / Ms Phuc,Thank you for your feedback.We’re glad you liked the great location of Muong Thanh Holiday Hue Hotel. We also appreciate your honest comments and will keep improving our services to better meet your expectations.We hope to welcome you back for a more enjoyable stay.Kind regards,Dang Thi Hoai AnhGeneral Manager
Guest User
Deluxe Twin Room
Date of stay: Jan 2026
Travelling with friends
8 reviews
9.5/10
Amazing
Posted on Feb 4, 2026
Great location for exploring & finding great local food!
Response from Property: Dear sir/madam,Thank you for your kind feedback. We’re delighted to hear that you enjoyed our convenient location, making it easy to explore the area and discover great local food. We look forward to welcoming you back again.Kind regards,Dang Thi Hoai AnhGeneral Manager
Guest User
Deluxe King Room
Date of stay: Mar 2025
Business traveller
53 reviews
5.0/10
Posted on Apr 15, 2025
This hotel very bad. Inside room smell no good. Have mosquites, my friend got problem. I book king bed but they use 2 single bad take together. When we go out. Door got problem. Lock by old door.
We never come and stay again
Response from Property: Dear Mr Viet,
Thank you very much for taking the time to stay and sending your comments about your stay. The hotel will fix the problems that you have suggested and reminded.
We look forward to welcoming you to the hotel on your next visit to Hue for a completely new experience.
Best regards,
Le Van Giap
Hotel Manager
Kaka Eriol
Deluxe King Room
Date of stay: Nov 2024
Family
2 reviews
6.0/10
Posted on Dec 31, 2024
The location and the service is good but the room is old. The gym also is small and the equipment is old, the swimming pool also small and looks dirty.
We stayed 5 days but the breakfast provide the same for 5 days, easy to get boring.
The noise cancelling in the room is bad, i can hear from outside clearly.
Everything in the room is suck especially the bathroom.
However, highly for the service and staffs there.
Response from Property: Dear Kaka Eriol,Firstly, we would like to appreciate your comments and rating. Improving services as per guest's comments is our aims to do better times by time. We will look back our services at the hotel to get details and to overcome the issues.Last but not least, thank you for choosing to stay with us and send us your thought. Hope to see you again.Best regards,Le Van GiapGeneral Manager
Guest User
Deluxe King Room
Date of stay: Feb 2025
Couple
6 reviews
9.5/10
Amazing
Posted on Mar 21, 2025
Nice hotel very convenience. Highly recommended stay that hotel
Response from Property: Dear Mr Quang Huy,What's a lovely comment! Through your telling, we could know that you enjoyed the stay with Muong Thanh Holiday Hue hotel and that bring us a lot of energy to be continued in the field of services.We hope to greet you again at very soon.Best regards,Le Van GiapGeneral Manager
Andy.D
Deluxe King Room with River View
Date of stay: Apr 2025
Family
14 reviews
8.5/10
Very good
Posted on May 15, 2025
Good stays in Hue with great hotel location.
Response from Property: Dear Mr. Andy.D, Thank you for your recent review regarding your stay in Muong Thanh Holiday Hue hotel. We are glad that our hotel exceeded your expectations. The team at Muong Thanh Holiday Hue Hotel hope to welcome you back again. Best Regards, Le Van GiapGeneral Manager
Tran Nguyen Chat
Deluxe Twin Room
Date of stay: Mar 2025
Business traveller
15 reviews
9.0/10
Great
Posted on Apr 22, 2025
Perfect location but no soundproof
Response from Property: Dear Mr Tran Nguyen Chat,
We would like to thank you for choosing to stay and giving compliments to Muong Thanh Holiday Hue Hotel, as well as giving us more comments on the positive and negative points. Your sincere reminders and comments will help us continue to improve the hotel's services. Once again, thank you for your companionship and hope to welcome and serve you many more times.
Sincerely,
Le Van Giap
Hotel Director