The hotel has convenient transportation, located in oversized parks and fruit gardens, lush plants, beautiful scenery, and unique overall objective conditions. Staying here for one night, taking a walk, visiting the park, taking pictures is a quite good experience. But the hotel management leadership and staff did not cherish the above superior objective conditions, sincerely hope this review hotel management staff can see, especially the person in charge can see. The following points are my real experience yesterday. First, the hotel's hygiene needs to be improved urgently. First, the public channels of the hotel, parking lots and other garbage are not cleaned. When I was ready to sleep last night, the sheets were stained. It was obvious that the sheets were not replaced. Later, I called the front desk. The staff on duty let us go to the cabinet to take clean change; secondly, did not prepare the necessary hot water in time for the guests, call the front desk management staff, just opened the electric water heater; Third, the tea placed in the room has expired. The factory date is 2019 and the shelf life is two years. Yesterday, it is still in the room; fourth, the quality of the dental appliances is not good, although it is disposable, it should also provide relatively comfortable toothbrushes; Fifth, the management of catering charges is opaque, there is no clear price, when we stayed at the hotel, we asked about the catering service, the waiter recommended to us that there is a self-raised chicken to book, a chicken 168 yuan, so we booked a chicken for dinner (one chicken and two food, bone soup, meat fried) and a green vegetable. After eating the charge of 228 yuan, the service staff said that vegetables 38 yuan, rice 6 yuan a bowl (we took two bowls of rice), so I asked the waiter the total number should be 218, she calculated again, said that the soup of medicinal materials to add 10 yuan. Everyone can be careful, careful! I told her at the time, in fact, we come out to play, the hotel is a little more expensive we can understand, but how you charge, also have reasonable, business is actually to have reputation ah. Some people might ask why, I didn't say this to the service staff when I checked out this morning, if I said this on the spot, I inevitably have the staff on the spot explanation, should not have substantive role, and we have other itinerary. I hope that if the hotel can see this information, it can be seriously rectified. Thank you!
Very Good
44 Reviews