Yurun Hanyuelou Villa Resort

A great experience. The rooms are all single-family houses with yards, comfortable and quiet. The service is first-class. Because the car had a small problem on the way here, and it was Chinese New Year, all the repair shops were closed. It was all thanks to the hotel staff who helped solve the problem. A great experience

The higher the expectations for this hotel, the greater the disappointment. If I could choose again, I would never choose to spend the New Year here. ⭐Advantages: The design of Hanyue Building is very good, with one room and one villa. The outdoor landscape is beautiful. The green in winter is the obsession of northerners. The echo of the maple leaves in the wrong season and the white walls and black tiles. The overall service staff responded quickly. Although it is impossible to provide targeted solutions, but the emotional value is in place. The buffet breakfast tastes good. My daughter likes rice noodles very much. But there are few types of breakfast. There are not many choices. ⭐Disadvantages: The location is far from the city center. The room has no floor heating, no floor heating, no floor heating. Please note!! There is only one air conditioner in the room that is working. It is loud and has poor effect. The interior decoration is rough and not well maintained. The TV and other infrastructure are really old and can only meet basic use. The sound is low and the picture quality is poor. Some faucets, blinds and other items are in disrepair. The screens are not tightly closed, and there is wind and insects flying in when sleeping at night. The so-called outdoor pool is not clean and has scattered leaves, which is basically unusable. The villa wall is dilapidated and has lost the most basic privacy function. I found that many rooms in the park are abandoned after a casual walk. ⭐ Service experience Originally, I drove to Huangshan for the New Year and planned to spend the New Year at Yurun Hanyue Tower. I thought the scenery of the resort with Hui style architecture must be beautiful. So I directly booked Yaoyue Family Private Hot Spring Hui Villa for 2 nights. Because I brought a 2-year-old child, I needed to pay special attention to the room temperature. I called and they said the temperature was fine. But the room was actually very cold. After feedback, they sent an electric heater to the room. I still felt very cold when I was ready to go to bed, and there was wind blowing from all sides. I called the front desk again to communicate and check out one night in advance. This time the service responded quickly and gave a solution quickly. They said we could change to a king-size bed room, but because it was a downgrade of the room type, In the end, we checked out one night in advance and ended the communication. In summary, if you are planning to bring children or northerners or have basic requirements for indoor temperature and facilities, it is really strongly not recommended to stay in this hotel. If you only consider the architecture and scenery, then I think B&B is more cost-effective.

I came to Huangshan in the off-season and chose Hanyuelou Private Hot Spring Villa. The room is large with air conditioning and floor heating, and the yard is also large. Breakfast is delivered to the room, which is very comfortable! The golf practice experience coupons and afternoon tea are also good. The butler service is very considerate. There are also many places to eat nearby, and the taste is good!

The hotel has a nice landscape, but the indoor facilities are too old. The height of the wash basin is not designed properly, and the distance between the faucet and the bottom of the basin is too small. Although the place is a bit remote, it is easy to call a taxi.

First of all, every employee is very good, especially Mr. Ding, who has a very good service attitude and handles problems in a timely manner. The scenery is beautiful and it is very suitable for vacation. If you don't want to go to the crowded scenic area, you can already take pictures of the characteristics of Huizhou architecture here, with white walls, black tiles, carved beams and painted buildings. The golf practice coupons given with the stay are also very popular with children. The driving range is not expensive, a box of balls is 30 yuan, and a club is 10 yuan.

The hotel has complete facilities and considerate butler service. Ding Yuhong's butler service is great, comprehensive and professional. She will also recommend nearby places to eat, drink and have fun. The courtyard in the hotel is especially suitable for lying down and relaxing. Overall, it is highly recommended