Swan Love Theme Hotel (Huai'an Huaihai North Road Branch)

We booked a four-night stay in the Shengruxiahua Room of the Swan Love Theme Hotel in Huai'an City from October 3rd to October 6th. Because we booked early, the online price was 411 yuan for four nights. The platform refunded 8 yuan, and the actual payment was 403 yuan. Yuan. Due to problems such as water accumulation in the bathroom and uncomfortable accommodation, we asked on the morning of the 6th not to stay for the last night. The hotel said that we booked it online with Tongcheng and it was OK if we didn't stay. They would not handle the refund. We negotiated with the platform again, and the platform said Refund negotiations failed, so we had no choice but to give up and move to another hotel. The problem now is, forget it if you can't refund. The hotel only issued invoices for three days. They charged us 411 yuan and only issued an invoice with a denomination of 330 yuan. What's going on? I hope there will be an explanation. The platform is arguing with the hotel. Because of the long holiday, we don’t care about the various discomforts caused by the hotel. But is this going too far with the invoice issue? You actually collected 403 yuan, but the ticket was only issued for 330 yuan. What happened? The hotel is located in the center of the old city, with a lively surrounding environment, convenient shopping and shopping as its selling point, and the theme of love, which can attract couples. The terrible thing is that it is actually located in a K-lounge. The singers are still excited to sing until midnight, and the high decibels make it impossible for hotel guests to fall asleep. If you are staying for a long time for leisure, I do not recommend staying in this hotel. It is difficult to find a room during the National Day. The room price is indeed very discounted because you book early, but the facilities are indeed old. There is no distinction between wet and dry bathrooms. Due to the high position of the floor drain, it is difficult to drain away the accumulated water after taking a shower. The water cannot be drained out even if the ventilation is turned on at full speed overnight, so you have to step on the accumulated water to go to the toilet. If you use hot water and do not turn it on for half an hour, the water will not heat up. water

The price is cheap, the room environment is very good, and the service here is also good. The room type I booked is not available. I was directly changed to a larger one. I will come back again in the future!

Facilities: Complete facilities, the room also has a bathtub. Hygiene: Basically clean, no flaws found. Environment: There is a snack street just a few minutes' walk downstairs. The transportation is very convenient. Trams and buses are just a few minutes' walk away! Service: The service is okay! Basic needs can be met!

Really so romantic and in a good location. Shopping is convenient, and the young lady at the front desk is very enthusiastic.

It's too bad, not good at all

前台美女服務好，缺房間了免費給我升級窗户型的，房間空間大浴缸澡泡着就是舒服，四樓有養生館可以做足療按摩放鬆一下，樓下步行街交通也方便。

位置很好找 房間乾淨 整潔 老闆服務很好 有機會再來入住

設施齊全 服務熱情款待 衞生乾淨整潔 位置離樂園街 華信城 新亞 吃喝玩逛一條街

交通方便前台小姐姐服務好，還會再來