Hua Hin Grand Hotel and Plaza Reviews

Cannot recommend this hotel enough,m. The staff are amazing - from the doorman, to reception, to the breakfast staff, to the cleaners, to the pool staff. Everyone is there to help you have a great holiday! The rooms are spotless and clean and the hotel is grand. Lovely pool and breakfast. The food here is tasty. Perfect location and everything worth doing is 5-10 mins walk away, you are right in the middle of a lot of things yet the hotel lets you have a quiet sleep at night. We did loose our key for room 1311, which has a 300 baht penalty fee paid, so make sure you keep your key safe! We will always stay here when we come to Hua Hin. Perfect hotel!

good view good location, special thanks to front desk staff i wish they all the best !

Amazing hotel , very clean and good location.Near with train station and beach.I love hotel room design and also swimming pools.I will definitely come next time to Hua Hin and will stay in this hotel.

Hua Hin grand hotel and plaza is located near central area but on the other side of the main road ( not located on beach side ) Walking distance to the beach is about 20 min walk which is not very convenient The property is a big, old but good standard building Nice Sea or Mountain Views from higher floors Rooms and especially bathrooms would need a refreshment Swimming pool on the second floor is okay Some hotel area are under renovation Overall good price for value

The experience was pretty good, and the price was affordable. Plus, there are three pools!

Great location, close to the beach and within walking distance to many attractions. There are also plenty of food options downstairs. The room didn't have a hairdryer, but the staff promptly brought one up when contacted. The pool is on the first floor and offers changing rooms and towels.

Good Location and big room and clean and full facilities yummy breakfast and staff very nice and will be back to stay

Great Stay the staff are so helpful and we really enjoyed the breakfast with so much to choose from, the location is near the train station we always stay here

Thank you xo much for everything.The rooms are so nice ,very good view and very good location.We've enjoyed alot at the hotel.The staffs are very friendly and there are alot of photos spot also in the hotel.The swimming pool is so amazing .There are lots of 7-11 and supermarket (like tops etc) and very close to train stations. Would be back soon.

Very good and comfort stay. We enjoyed stating here and the location was good Bz niggg....

I really wanted to like this hotel and i was pleased they managed to get me a mattress topper for the hard mattress. The room was very clean as well. . It all went down hill when we had a rain storm. I was on the 15th floor and rain came flooding in my room from the badly fitted window frame. The water spread to halfway into the room. I had to move the side tables and push my against the wall. Other guests came out having the same issue. No call from reception. The tiny woman who cleans the room came 15mins later with a dustpan and bucket and scooped up the water and then put a towel on the floor, walking across it to dry the floor she then put lots of towels under the window sill. . Nobody came to help her. I went downstairs to see if i could get a free breakfast at least for the inconvience. After discussion with 3 different people i was told yes. Noboby came to check on the room, no offer to change rooms, or free night. Nothing. I looked at the window frame and you csn see where they filled the holes in the frame with paper. A disaster waiting to happen, the actual window frame and glass moved when you touched it. It would just take somebody to lean against the window slightly for the whole thing to fall out onto whomever was down below the 15 floors. Incredibly dangerous and somebody could get killed. I couldnt wait to leave. I have a video of all the water and the flooded room, but Trip does not make it possible to download videos.

Overall we were genuinely happy with our 5 day visit . But we did have some issues with our stay that we would like to mention here. First and foremost we really need management and owners to revamp the gym room. As it is an Insurance liability having , loose hardware , broken and missing parts and semi functioning equipment. See attached photos and video. The other issue is concerning, room amenities. The lack of coffee, Tea, sugar and cream with the hot water pot. And finally, I had to inform the front desk of a faulty receptacle behind the tv. See picture. Minus these issues, the overall staff and facilities will bring us back again and refer others to go to your facility with good report.

Very good value of price hotel with decent swimming pool. I tried the breakfast as well it was average.

Excellent, great value for money.