Popular Sofitel Hotels in Horley

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Sofitel London Gatwick

Sofitel London Gatwick

4.4/585 Reviews
Gatwick Airport
I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

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More about Sofitel, Horley

Looking for hotels in Horley? Trip.com is a great place to start. Planning a trip to Horley? For trips in Horley, you can choose hotels around the city center or accommodations near popular attractions. You can plan a one or two day trip to Horley.

Horley does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

There are 23 hotels in Horley with excellent service. When looking for hotels in Horley, there are likely good options at a nightly budget of just 101 SGD. There are 9 four-star hotels in Horley at an average price of 102 SGD per night. There are 8 three-star hotels in Horley at an average price of 112 SGD per night. There are 1 two-star hotels in Horley at an average price of 69 SGD per night. Unique local hotels in Horley provide guests a unique and fresh feeling. Best Western is the top choice of many travelers in Horley. In Horley, chain hotels such as Best Western are one of the top choices among travelers. Rosemead Guest House is one of the most popular hotels in Horley. If you're still unsure, Trip.com recommends Airport Inn Gatwick.

You can choose attractions in Horley that are perfect for a weekend getaway, such as Gatwick Aviation Museum.

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