Anonymous User
September 21, 2023
Attention friends who are coming to stay, please ask them about their rules for storing luggage before checking in!
This is not the first time I have stayed in this building. It is very close to the subway. There were small cockroaches in the previous one but not in this one. The bath towels provided are all disposable.
Originally, I was very satisfied with the price for being able to stay in a relatively clean room during the weekend in Hong Kong. I wanted to write some positive reviews, but when I checked out, I was really speechless...
I have stayed in so many hotels, big and small, in the past year. This was the first time I saw it clearly stated that there was a storage service. I went to check out at around 11 o'clock and the front desk said: Not every hotel has free storage. You have to come before 10:30 to check out. There are too many people depositing it now and we can’t deposit it...
I said: You didn't explain this to us when you checked in. If you informed me in advance, I would definitely take it over and store it in advance.
Since we were just one bag of things, I also asked: Is it okay if we stack it on top of other guests’ suitcases?
The front desk said: No, guests will mind if their luggage is pressed! Now if you put it next to us, it will affect our walking...
Later, I saw that some guests’ luggage was also in bags, and I asked if we could let their luggage be placed on top of our luggage? Our luggage didn’t mind being pressed... so we let it go and stored it for us...
If your hotel has such a rule, please explain it to the guests when they check in, instead of saying no to not allowing them to store things when they check out.
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