It was hard to find. I had to ask the security guy. It's on 21st floor, the first elevator on the right. Then pnce you're in front of the door I didn't understand what to do, I just knocked and the cleaning lady opened. But I think you were supposed to call? But the phone was in chinese so I didn't know what to press. There should be English instructions too. Inside the room the other instructions are in English. The room is fine and clean. The bathroom has some wear and tear, obviously not new. But it's enough. However if youre a big person I don't recommend it. For just two nights it was alright, but can't imagine being there longer.