JEN Hong Kong by Shangri-La

This hotel was absolutely fantastic. The location is perfect. About 15 minutes taxi ride from West Kowloon fast station and about 200m from the HKU MTR station. Loads of restaurants and cafes around the hotel. The room was stunning and clean. The view is incredible. We stayed on the 26th floor and on the roof there is a beautiful pool and nice gym. Breakfast was delicious. I asked the hotel to provide some extra items to celebrate a special occasion and they were happy to help. Will definitely stay there again.

Just next to Hong Kong University MTR and there are lots of eateries and supermarkets around. The rooms are quite ok given that most rooms in Hongkong are quite small.

The hotel was in a great location, easy MTR access, efficient & can maximize sightseeing time. The staff were friendly and helpful. The hotel also provide wooden toothbrush and water dispenser to reduce its environmental impact. Keep up the good work!

Average hotel. Nothing special. Pool is old. Photos are nicer than the actual rooms.

This trip to Hong Kong, my experience of staying at the JEN Hotel was heartwarming. The hotel is in an excellent location with convenient transportation and a cluster of delicious food nearby. It's very convenient whether for shopping or exploring the streets and alleys of Hong Kong. The room is exquisitely decorated, fully equipped, clean and tidy. The comfortable bed allowed me to have a good sleep during the journey. However, due to special circumstances during the trip, I had to check out early. During this period, the hotel staff demonstrated a high level of professionalism and enthusiastic service attitude. They not only responded to my needs promptly but also patiently assisted me with the check-out procedures, answered relevant questions in detail, and thoughtfully provided some suggestions for my subsequent journey, which immediately put me at ease and greatly reduced the anxiety caused by the change of itinerary. This special experience made me deeply feel that the JEN Hotel is not only a place to provide accommodation but also a warm support in a strange city. Next time I come to Hong Kong, I will still choose to stay here without hesitation and will also highly recommend it to my friends!

Land here is limited so considering that, you actually get a pretty decent room size already. Cosy place and always clean. The lounge was nice. They have a free flow alcohol bar for you to mix, 3 drinks and it makes your upgrade worth already. We got a room with a new view too overlooking the ocean ☺️ very nice to wake up to. Staffs are all amazing, super polite and 1 in particular was even more amazing. Thank you Billy for all your help during our stay. Always a pleasure to see you around and have the small conversations, making the trip an even more pleasant one. (His English is perfect too, making it super easy to communicate). I remembered we also picked up the phone to request for something, the first line was “good morning Mr xxx, how can I help you today?”, my husband was shocked at the service and took some time to reply 🤣 Location: there’s a laundry place at hill road, just around the corner. Supermarkets too. 7eleven right beside. And the MTR, right in front of the hotel. After staying for a few days, u will be glad you chose here considering the convenience.