Harbour Plaza North Point

Harbour Plaza North Point Reviews

Harbour Plaza North Point

No.665 Kings Road, North Point, Hong Kong, Eastern District, Hong Kong, ChinaSee Hotel Details
Harbour Plaza North Point
Harbour Plaza North PointHarbour Plaza North PointHarbour Plaza North Point
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Reviews from Real Guests

8.4/10
Very good
5171 reviews
Verified reviews
Location8.6
Amenities8.0
Service8.4
Cleanliness8.5
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All reviews(5171)
Positive reviews(4837)
Reviews with photos/video(1034)
Easy to get around(619)
Close to metro(333)
Nice sea view(166)
Clean pool(129)
Great swimming pool(129)
Friendly front desk staff(93)
Stayed multiple times(55)
Delicious buffet(20)
Negative reviews(334)
Novia SHEN8
Superior City View Room
Date of stay: Jul 2026
Couple
11 reviews
10/10
Outstanding
Posted on Aug 4, 2026
I originally wanted to book a “Superior City View Room” with a bathtub, but perhaps due to the rush, the hotel couldn't arrange it. However…however…the hotel was very thoughtful and upgraded me to a suite. The environment was great, no strange smells, clean and tidy. It's truly worth choosing this hotel again and again. Whether you're with family or a couple, you shouldn't miss this hotel! 👍👍👍
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6/14
Response from Property: Dear Valued Guest, Thank you for sharing your experience. We’re delighted you enjoyed the suite upgrade and found the environment clean and comfortable. It’s wonderful to know you’d choose us again, whether for family or a couple’s stay. We look forward to welcoming you back!
Guest User
Superior City View Room
Date of stay: Jul 2026
Business traveller
84 reviews
8.5/10
Very good
Posted on Aug 9, 2026
Just 5 min walk fm MTR Quite busy during summer Overall clean; upgraded to a big suite w living room
Response from Property: Dear Valued Guest, Thank you for sharing your experience. We are pleased to know you appreciated the hotel’s cleanliness, convenient location, and the suite upgrade. Your feedback is valuable, and we look forward to welcoming you again in the future.
hheoi
Superior City View Room
Date of stay: Jul 2026
Couple
19 reviews
8.0/10
Very good
Posted on Aug 5, 2026
The front desk staff were friendly. The room was generally clean, but the pillows and sheets had some stains. Another inconvenience was the lack of power outlets by the bed; I had to go all the way to the TV area to charge my devices.
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Response from Property: Dear Valued Guest, Thank you for your feedback. We’re pleased you found our front desk staff friendly and the room generally clean. We apologize for the inconvenience with the linens and power outlets, and we appreciate your comments as they help us improve. We hope to welcome you again for an even better stay.
Guest User
Superior City View Room
Date of stay: Jul 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Aug 3, 2026
The front desk staff were very friendly, and the colleague who helped with luggage storage was also excellent – enthusiastic and proactive.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your compliment and we look forward to welcoming you back to Harbour Plaza North Point in the future.
Chachacharlie
Premier Harbour View Room
Date of stay: Jul 2026
Couple
22 reviews
9.0/10
Great
Posted on Aug 2, 2026
The hotel is super close, right next to the C exit of Quarry Bay MTR station. I chose a sea view room with wooden flooring. The air conditioning was good, but when I asked the front desk, they said they didn't have any extra duvets, only blankets. The pillows were also very thin, which wasn't great. Aside from towels, I recommend bringing all your own toiletries. The king-size bed was made by combining two single beds, and the bed frame in the middle was quite uncomfortable. However, I would still consider staying again; overall, I was satisfied.
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Response from Property: Dear Valued Guest, Thank you for sharing your detailed feedback. We’re glad you enjoyed the convenient location and sea view room. We apologize for the shortcomings you experienced with bedding, toiletries, and comfort, and we will review these points with our team. It’s encouraging to know you were overall satisfied, and we look forward to welcoming you again.
Shoopchik
Premier Harbour View Room
Date of stay: Jun 2026
Couple
23 reviews
9.0/10
Great
Posted on Jul 17, 2026
Not a bad hotel. The location is good, close to the metro, bus, and tram stops. We booked a room with a bay view. It was very beautiful, especially in the evening when everything was lit up. The room was clean, but not spotless. A downside was that they didn't provide any complimentary water. The air conditioning was noisy and difficult to adjust. Because of this, the windows were constantly fogged up, obstructing the view. We didn't have breakfast. The hotel has a gym and a pool.
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6/12
Response from Property: Dear Valued Guest, Thank you for sharing your experience. We are pleased you enjoyed the location and bay view, and we appreciate your feedback regarding the room condition, amenities, and air conditioning. According to the Hong Kong Government’s new law, Product Eco‑responsibility (Amendment) Bill 2023, effective from 22 April 2024, hotels are not allowed to provide disposable toiletries and in‑room plastic bottled water to guests for free, but these can be provided upon request at a charge. Your comments are valuable, and we will review them with our team to improve guest comfort.
Lorena
Superior City View Room
Date of stay: Jun 2026
Family
12 reviews
10/10
Outstanding
Posted on Jul 26, 2026
I've stayed at this hotel several times. Whenever I came to Hong Kong for business trips before, I always stayed at this one on Hong Kong Island. The hotel's transportation is very convenient; there's a bus stop downstairs, and it's just a 100-meter walk across the pedestrian bridge from Exit C of the Quarry Bay MTR station. It's only one stop away from Taikoo Shing Cityplaza. Although I experienced a typhoon, I slept soundly in the hotel room. Downstairs is Yat Lung Heen, and both the dim sum/dining service and the taste are excellent. The staff are all very warm and attentive. I'll definitely stay here again next time I visit! 💁‍♀️
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Response from Property: Dear Valued Guest, Thank you very much for your kind words and for choosing to stay with us repeatedly. We’re delighted that you enjoyed the convenient location, comfortable stay, and attentive service. Your compliments on our restaurant and team mean a lot, and we look forward to welcoming you back on your next visit to Hong Kong.
Anonymous User
Superior Side Harbour View Room
Date of stay: Jun 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jul 26, 2026
The room was spacious and the bed was comfortable, which made for a very pleasant stay. It was super clean and the location was very convenient, close to bus, metro, and tram stops. When checking in, they confirmed my companion's identity and even assigned us connecting rooms, which was a nice touch. If I had to nitpick, the downsides would be that the windows don't open for ventilation and the floors are carpeted.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your detailed feedback. We’re delighted you enjoyed the spacious room, comfortable bed, and convenient location, as well as the thoughtful service during check‑in. We also appreciate your observations regarding ventilation and carpeting, which will be taken into consideration for future improvements.
Maggie王
Superior City View Room
Date of stay: Jun 2026
Family
4 reviews
8.0/10
Very good
Posted on Jul 25, 2026
While the hotel isn't in a bustling commercial area, the transportation around it is incredibly convenient. The subway station is right across the street, and there's a bus stop downstairs, making it easy to get anywhere. It's very quiet and peaceful at night. Although the facilities are a bit older, it has all the amenities you'd expect, like a pool and a gym. The room was very clean, and it offers great value for money. Thumbs up! 👍
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your kind feedback. We’re glad you enjoyed the convenient transportation, peaceful environment, and clean facilities, as well as the amenities and value. Your positive remarks mean a lot to us.
Guest User
Superior City View Room
Date of stay: Jun 2026
Couple
5 reviews
8.5/10
Very good
Posted on Jul 21, 2026
The hotel's location is close to the MTR station, and the front desk staff, Kate, was very friendly. The hotel might be a bit old; the elevators are hot and don't have air conditioning. Since only some rooms have been renovated, out of the two rooms we booked, one was newly renovated and the other was an older one.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for sharing your experience. We look forward to welcoming you back to Harbour Plaza North Point in the future.
Guest User
Superior City View Room
Date of stay: Jun 2026
Solo traveller
93 reviews
8.5/10
Very good
Posted on Jul 19, 2026
The weather in Hong Kong has not been good these few days and I was not able to use the swimming pool that was a bit of shame. The overall hotel service is good and the hotel room size is relatively larger than normal 4 star hotels in Hong Kong
Response from Property: Dear Valued Guest, Thank you for sharing your feedback. We are sorry that the weather prevented you from enjoying the swimming pool, and we understand your disappointment. We are pleased to know that you were satisfied with our overall service and found the room size comfortable compared to other 4‑star hotels in Hong Kong. We truly appreciate your comments and look forward to welcoming you again.
Guest User
Superior City View Room
Date of stay: Jun 2026
Solo traveller
17 reviews
7.0/10
Posted on Jul 18, 2026
The location is convenient, right opposite the subway station. The linens are changed for each new guest, not daily. However, they are quite old. The safe was unusable, and the wardrobe doors were broken, unable to open or close properly.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for sharing your feedback. We are glad you found our location convenient. We apologize for the condition of the linens and the issues with the safe and wardrobe. Your comments have been noted and will be forwarded to our team for improvement. We appreciate your input and hope to welcome you again.
Guest User
Premier Hill View Room
Date of stay: Jun 2026
Solo traveller
25 reviews
7.5/10
Posted on Jul 15, 2026
I'm a monthly tenant here. I accidentally burned my ID on the induction cooktop, filling the entire room with a plastic smell. So, I quickly booked a one-night stay here. I booked a newly renovated room, hoping to try out their new accommodations. Unfortunately, it was a bit disappointing. I thought the new room would be more comfortable than the old ones. But honestly, new isn't always better; the old rooms are actually more comfortable. As a tenant in an old-style, monthly rental room on the 19th floor with a sea view, it's far more comfortable than the new rooms. Why? Because the new renovation smell is still present. The hallway carpet has a strong, unpleasant post-renovation odor, an indescribable smell. Opening the room, there was a strong glue smell from the renovation that still lingers. When I showered, I noticed some glue residue on the showerhead handle, which I had to scrub off my hands repeatedly with hand soap. I'd say the hygiene is just average. Although it seemed clean on the surface after the renovation, there was still a lot of dust, for instance, on a shelf above the toilet. The shower water pressure was strong, but sadly, the shower handle had a lot of glue on it. And throughout my shower, I kept smelling glue, which was very unpleasant. So, I don't recommend anyone stay in the new rooms. While the room is spacious and has an open view, the renovation workmanship isn't great. This renovation is essentially a copy of the Alexandra Hotel in Fortress Hill. The wooden materials and wall panels are identical, even the bed frame design is the same. It's truly the same group, using the same materials. Basically, the wood materials aren't very good, and the whole room just reeks of plastic. Overall, I can only describe this historic hotel as 'okay'.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience. We are sorry to hear that the newly renovated room did not meet your expectations and that you encountered issues with odors, cleanliness, and renovation materials. Your feedback is very valuable, and we will pass it to our housekeeping and maintenance teams for review and improvement.
Mr Chim, 1009房住客
Superior City View Room
Date of stay: Jun 2026
Business traveller
28 reviews
6.0/10
Posted on Jul 18, 2026
The room didn't have a sofa, just hard chairs, which was the same as my last stay! After I reported it to Trip.com, Customer Service Representative Sisiley.Z upgraded my room for free. I was extremely satisfied with her professional service, and it completely changed my perception of Trip.com!
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your feedback. We regret that the room furnishings did not meet your expectations. We are pleased to know that the complimentary upgrade improved your stay, and we appreciate your comments. We look forward to welcoming you again.
Guest User
Superior City View Room
Date of stay: Jun 2026
Solo traveller
11 reviews
9.5/10
Amazing
Posted on Jul 28, 2026
The hotel decor is a bit dated, but the location is excellent. It's less than a five-minute walk from Exit C of North Point MTR Station. North Point Plaza and North Point Ferry Pier are also about a ten-minute walk away. It offers great value for money.
Original TextTranslated by Google
Response from Property: 非常高興得知您在酒店度過了一段愉快的住宿時光,並對環境與體驗留下良好印象。您的滿意是我們追求的動力,期待您不久後再次光臨。