Harbour Grand Kowloon

Harbour Grand Kowloon Reviews

Harbour Grand Kowloon

No.20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Kowloon City District, Hong Kong, ChinaView Hotel Details
Harbour Grand Kowloon
Harbour Grand KowloonHarbour Grand KowloonHarbour Grand Kowloon
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Harbour Grand Kowloon Guest Reviews

4.4/5
Very Good
3494 reviews
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(3494)
Positive reviews(3263)
Reviews with photos/video(999)
Easy to get around(320)
Nice sea view(252)
Large rooms(250)
Close to metro(180)
Toiletries were average(62)
Negative reviews(231)
Andrew Poh
Superior Room
Stayed in Sep 2024
Business travellers
75 reviews
4.7/5
Amazing
Posted on Sep 11, 2024
Great Room With Great View of the Harbour. Good location to get around for my business meetings.
Guest User
Superior Room
Stayed in Aug 2024
Travel with friends
1 reviews
4.2/5
Very Good
Posted on Sep 14, 2024
Very clean hotel room, great room service, got a free birthday cake when staying there on the birthday day. Got free upgraded to a bigger suite too. I wish they provide hair conditioner on top of shampoo. Overall is really nice!
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Anonymous User
Superior Room
Stayed in Sep 2024
Other
23 reviews
4.0/5
Very Good
Posted on Sep 21, 2024
Everything is good, but they don’t provide any toothbrushes. I will visit again.
Response from Property: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
Guest User
Superior Harbourview Room
Stayed in Aug 2024
Couples
16 reviews
4.0/5
Very Good
Posted on Sep 1, 2024
Free upgrade to larger room with sea view. Large and clean bath tub, convenient location
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Superior Room
Stayed in Aug 2024
Solo travellers
54 reviews
4.7/5
Amazing
Posted on Aug 23, 2024
The room is clean. Nice pool and gym, a big choices of the sport equipments in the gym. The staff is friendly. But it's bad that there is not even a small bottle of water in a hotel of this level. Cleaning room every day
6/8
Response from Property: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
Olga Tue
Tower City View Room
Stayed in Jul 2024
Travel with friends
2 reviews
3.5/5
Posted on Sep 13, 2024
The hotel is huge, but it’s really not a five star hotel. The check-in process is crazy, people stand in lines to check in for hours, so be smart and just go directly to the receptionists ignoring their bickering about the checking time and reception opening time. The hotel doesn’t provide water and usual shower necessities in the rooms (the say they do it for the Earth protection against plastic), however, you can purchase all that at the reception. The room design seems nice to the eyes until you actually start using the room as it lacks closet space and storage space in general. However, if you choose a room with harbor view (we stayed at the new tower block on 33rd floor) you won’t notice all the minors ‘cause the view is really stunning. The fitness center could be renewed and the pool could be cleaner. The breakfast selection is various, but it lacks European food and provides yes mainly with Chinese and some Indian meals. The breakfast buffet is open from 7 AM to 10 AM, so keep in mind that if you are even one minute late you won’t be allowed to the restaurant.  The location of the hotel is not really central, it’s about 2 km away from all the activities, however, it’s close to the big bus station and to the metro. And there is also a big promenade right outside the hotel that leads you along the Victoria Harbor to the Stars Alley, K11 mall, Hong Kong museum of Art and the ferry pier.
6/9
Response from Property: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
Ma57erG
Courtview Room
Stayed in Jul 2024
Couples
15 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Location is perfect. Quiet and relaxing with beautiful views of the harbour. Also close to more busy areas such as Mong Kok and close to ferry departure points that take you directly to Central. Whampoa metro station is walking distance from the hotel and taxis are easy to catch right outside the door. The room is stunning and clean. Very modern. Staff are friendly and helpful. Checkin is busy so be prepared to wait. Restaurant in the hotel serves incredible food with stunning views. Amazing pool and fitness center.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Tanishq
Superior Room
Stayed in Jul 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
I like the hotel so much. Everything was so aesthetic and beautiful. The staff was super friendly. They were helpful and I like the hotel so much. I highly recommend people to come and visit the place. The hotel is nice.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Superior Room
Stayed in Jul 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 9, 2024
got upgraded to suits room. The service was nice and their actions were quick. However the food is average and there’s not many options. The view was spectacular.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Tower Premium Harbrourview Suite
Stayed in Jul 2024
Solo travellers
2 reviews
2.7/5
Posted on Aug 9, 2024
Horrendous suite. No closet for suitcase. No place to hang jackets e) on entry.. big blank wall where either that or table and chairs should be. Extension cords strung for anything I wanted plugged in. Made rooms smaller.. same furniture..nothing matching.. their key card shows lovely suite 🧬 ving room. Wonder which hotel it is in! Did make me delicious beautiful breakfasts Have yet to contact me to compensate for boxes for storage theoretically thrown out during pandemic
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the areas which failed to meet your expectations and we will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We appreciate your valuable feedback as it is only through your comments we would be able to improve our service standards. We look forward to welcoming you back in the future. Best wishes,Harbour Grand Kowloon Management
FEDORB
Superior Room
Stayed in Jul 2024
Business travellers
84 reviews
4.0/5
Very Good
Posted on Jul 4, 2024
The location of this hotel and view from the room is amazing. Breakfast is perfect 👌. But! To my great surprise, there was no bottle of water and bathroom set in the room. I had to buy a toothbrush at the lobby for $10. And the second point is that I booked a room with an area of 32 m2, and they provided 24m2. In these two points, the hotel was disappointed.
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us, and we appreciate you taking time to give us the feedback. According to Hong Kong Government’s new law, effective from April this year, all hotels in Hong Kong are not allowed to provide disposable plastic toiletries to guests for free. We appreciate your understanding and support in the environment protection practices. Thank you again and we look forward to welcoming you back in the future.Best wishes,Harbour Grand Kowloon Management
Hotelistic
Superior Room
Stayed in Jun 2024
Couples
21 reviews
4.2/5
Very Good
Posted on Jul 1, 2024
Situated in a residential area and surrounded by quite a lot of F&B outlets. Close to MTR station. Room is clean and cozy environment. Price is fair as compared with other hotels in HK.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Anonymous User
Superior Room
Stayed in Jul 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Jul 11, 2024
Excellent hotel with beautiful view & very well maintained with nice staff everything is perfect
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Anonymous User
Superior Room
Stayed in Jun 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Jul 11, 2024
We love staying in this hotel. My kids love this hotel. Everytime we are in HK we always stay here. I love the room and amenities. Staff are very friendly and accommodating. We always get the best view of the harbour. Will definitely stay in this hotel.
Response from Property: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
G Xia
Superior Harbourview Room
Stayed in Jun 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
We got upgraded to a larger room. Staffs were friendly and nice offering to help us refrigerate our cake. Very good location, just a few minutes walk from the Mtr station. Many restaurants downstairs
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management