Kowloon Shangri-La, Hong Kong

The location is great, making it very convenient for getting around. The Tsim Sha Tsui MTR station is right outside, and Victoria Harbour is just a footbridge away. There are also many good restaurants within a few minutes' walk. It's suitable for families traveling with elderly people and children. However, the facilities are a bit old and the air conditioning can be noisy. The sea-view room itself is quite nice, and the scenery is beautiful.

The room was quite spacious, equipped with a temperature-controlled water dispenser, a coffee machine, and universal adapters. The location is super convenient, with a subway station right outside the door and an airport bus stop directly across the street. There's a hotel skybridge that leads directly to Victoria Harbour, and it's super close to the Bruce Lee and Anita Mui statues. K11 is also incredibly convenient for dining and shopping.

The room was quite spacious for Hong Kong standards, and it's super close to Tsim Sha Tsui MTR station. When I checked in, there were some hairs in the first room, but the front desk immediately switched me to another room and even sent some fruit. Housekeeping was done daily. Overall, the experience was great, and the service was excellent. To be honest, the decor is a bit old-fashioned, but it's well-maintained. While it can't compare to a newly renovated place, it's still pretty good overall.

Excellent location! Right downstairs are the Avenue of Stars and K11, making dining and sightseeing incredibly convenient. A stroll along the promenade leads directly to the Star Ferry, from which you can cross to Central on Hong Kong Island.

The hotel's location is excellent; it's right next to the MTR station and close to Star Avenue for shopping and dining. We booked a sea view room, and the view from the window was fantastic. We even got to see a drone show!

The hotel's location is pretty good, right across from Victoria Harbour with excellent views. However, the lobby was jam-packed with people, giving off a chaotic vibe, like a hub for many tour groups. The hotel facilities are a bit dated, but overall well-maintained. The gym and pool, though, are incredibly tiny, practically unusable – just a pocket-sized space, a far cry from the Shangri-La in Wan Chai. This place is definitely not suitable for a relaxing family vacation with kids.

Really good, had a wonderful trip! The hotel service was excellent, and the breakfast was delicious. All in all, I was very satisfied with this trip. If I have the chance, I'd definitely want to stay here again. The room was also very spacious!

Honestly, this stay was a huge disappointment. I booked a high-end sea-view room at a steep price, but the service felt very perfunctory (was it because I'm a mainland Chinese tourist?). In hindsight, I shouldn't have passed on the Sheraton just because the room was too small, or the Grand Hyatt because of its less-than-ideal location. Even paying double the price for the Peninsula would have been a much happier experience. As someone who travels frequently for business and leisure, I often stay at similarly-ranked Marriott, Hyatt, Sheraton, Hilton, and Westin hotels. In the past 10 years, whenever I've arrived early and the hotel had an available room, they've always allowed early check-in, and this applies to hotels both in mainland China and abroad. I understand that the 3 PM check-in time is standard contractual practice, but I also believe whether a hotel accommodates early check-in reflects its attitude, especially since with limited transportation options and times, who can guarantee they'll never arrive early? On the day of my arrival, at 1 PM, the weather in Hong Kong was bad with heavy rain expected in the afternoon. I was with my child, and under those circumstances, I had to go out and kill two hours. Despite clearly indicating that children would be staying, no children's toiletries were prepared in advance, something I've never encountered at any high-end hotel before. Then, the room key card wouldn't open the door after multiple attempts. I also requested a high-floor room when booking, but was still assigned a low floor. This trip made me realize that being a Ctrip Gold Diamond member carries little weight at this hotel. If that's the case, why does the platform bother recommending it to people? In short, I won't be returning. I don't love those who don't love me; why spend money where you're not valued? Perhaps some might say I didn't ask for early check-in? My decade-plus of hotel experience has taught me one thing: I won't ask for anything. If they don't proactively offer it, it reflects the hotel's attitude. And this is the Shangri-La, once lauded as the pinnacle of service! To be fair, though I'm not a fan of their decor style, the sea view from the room was indeed excellent, and the room itself was quite spacious.