Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaSee Hotel Details
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1 night
Reviews from Real Guests
9.3/10
Great
2296 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.5
Amenities9.3
Service9.1
Cleanliness9.5
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All reviews(2296)
Positive reviews(2222)
Reviews with photos/video(692)
Nice sea view(204)
Well decorated(104)
Luxurious(62)
Clean pool(55)
Great swimming pool(55)
Tasty food(52)
Has an infinity pool(25)
Delicious buffet(9)
Negative reviews(74)
Laoxie
Harbour View King Room
Date of stay: Apr 2026
Business traveller
35 reviews
10/10
Outstanding
Posted on May 31, 2026
The service was excellent. When my original room wasn't ready at 3 PM, they proactively upgraded me to a higher category. Room service was warm and attentive, and the restaurant service was comprehensive and polite. I had a wonderful experience and look forward to staying again.
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Response from Property: Thank you for your recent visit to Rosewood Hong Kong. We are delighted to know that the hotel team is committed to creating unique and unforgettable experiences for you, and we are very happy that you enjoyed your stay at Rosewood Hong Kong. We look forward to welcoming you back in the near future and wish you a pleasant stay! Meng Xiaohe, Managing Director
Guest User
Harbour View Twin Room
Date of stay: Apr 2026
Other
2 reviews
8.5/10
Very good
Posted on May 25, 2026
During check in Jay was great and friendly. Thank you for giving me the free upgrade as it was my birthday on 23/5. And I am surprise with the slice of cake too. Thank you
Room was clean and big. And nice harbour view.
Desmond Lee was present during my checkout and he did ask me how was my stay. He did apologise for the below mentioned.
But my feedback is not to get anything free from the hotel. Being No1 hotel in 2025. I was disappointed. I am sure the team can do better.
Tech fix the flashing light without clearing the carpet. I need to call for Svc on 22/5. The hotel did compliment me with a box of chocolate.
Apple for refreshment was not fresh. There was a cut.
Bfast - foods quality can be better. 23/5 bfast was good especially the pan cakes. However on the 24/4 Fried rice and veg was cold. Given the feedback to the waitress
6/7
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that Jay and Desmond's warm and friendly demeanor was well received and appreciated. My sincere apology for the unpleasant encounter during your stay. Rest assured, your feedback has been shared with the respective teams for immediate review and needed enhancement. Only through comments like yours can we continue to improve our service for valued guests such as yourself. It would be our pleasure to welcome you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
Guest User
Harbour View Twin Room
Date of stay: Apr 2026
Other
17 reviews
10/10
Outstanding
Posted on May 20, 2026
The room felt very spacious and open, with great facilities, cleanliness, ambiance, and service. The bathroom had a unique and stylish design, and the air conditioning control panel was quite distinctive. My only minor suggestion would be for the service staff to speak a little louder.
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Response from Property: 衷心感謝您最近光臨香港瑰麗酒店。我們很高興您享受在香港瑰麗酒店的美好時光。我們期待您再次光臨,祝您生活愉快!董事總經理孟曉和
Virakcharya Say
Deluxe Harbour Suite
Date of stay: Apr 2026
Family
1 reviews
8.5/10
Very good
Posted on May 19, 2026
Service was all good except not providing new amenities daily. Was hoping to collect those to use while traveling to places that provide not good quality of amenities. Like toothbrush tooth paste cotton buds with traveling size etc. after all very nice stay and beautiful room. 40F lounge is very nice.
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that your stay was enjoyable and comfortable. Your comments are well noted and we should review them with our respective team accordingly. We sincerely look forward to welcoming you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
Anonymous User
Kowloon Peak View King Room
Date of stay: Apr 2026
Couple
38 reviews
9.0/10
Great
Posted on May 13, 2026
Spacious room with a beautiful harbour view, comprehensive amenities like swimming pool, gym, spa and lots of in-house dining options. Staff were lovely too.
Response from Property: Thank you very much for sharing your experience with us. Delighted to learn that the design of our guestroom, facilities and the warm hospitality from the team were well received and appreciated. We sincerely look forward to welcoming you back in the near future for another lovely and wonderful visit. With kind regardsHugo MontanariManaging Director
Guest User
Grand Harbour View Twin Room
Date of stay: Apr 2026
Family
11 reviews
8.5/10
Very good
Posted on May 5, 2026
The views, location, and room amenities are definitely top-notch in Hong Kong. Everything else is hard to say; it feels like all the money went into the decor and the prime location. Just come for the experience, I guess. My number one hotel is still the Raffles in Singapore.
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Response from Property: Thank you for your recent visit to Rosewood Hong Kong. We are delighted to know you enjoyed your stay. Your suggestions have been noted and will be carefully reviewed. We look forward to welcoming you back soon and wish you a pleasant stay! Managing Director Meng Xiaohe
Shoukezhaixingchen1010
Harbour View Twin Room
Date of stay: Apr 2026
Family
18 reviews
10/10
Outstanding
Posted on May 3, 2026
Came to Hong Kong for the May Day holiday with my family of three, and I think Rosewood is excellent overall. The facilities are quite new, and the hotel's design and decor are absolutely beautiful. The room view is amazing!!! Every staff member was incredibly professional and warm, I loved it 🥰 It happened to be my husband's birthday, and the hotel thoughtfully sent a greeting card and a delicious small cake 🍰 Will definitely choose Rosewood again next time.
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Response from Property: Thank you for taking the time to share such a positive review. We are delighted to know that the hotel team is committed to creating unique and unforgettable experiences for you, and we are honored that your family also enjoyed their stay at Rosewood Hong Kong. We hope you will visit us again soon and wish you a pleasant stay! Meng Xiaohe, Managing Director
FAIRLADYMOMO
Grand Harbour View King Room
Date of stay: Mar 2026
Other
74 reviews
10/10
Outstanding
Posted on Apr 10, 2026
An absolutely wonderful stay! The room offered breathtaking panoramic views of Victoria Harbour, like a beautiful painting come to life. It was spacious and comfortable, with every amenity one could wish for. The Spanish restaurant, Bayfare Social, on the fifth floor was exceptional, with its charming ambiance, delicious flavors, and stunning views – truly unforgettable. The service was attentive, polite, and genuinely warm. The Rosewood Hotel is definitely worth experiencing.
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6/12
Response from Property: Thank you for your recent visit to Rosewood Hong Kong. We are delighted that you enjoyed the hotel's design and views, and especially appreciated the service of our staff. We look forward to welcoming you back soon and wish you a pleasant stay! Meng Xiaohe, Managing Director
Jorey@ZhangYi
Harbour View King Room
Date of stay: Mar 2026
Business traveller
12 reviews
10/10
Outstanding
Posted on Apr 20, 2026
Staying here felt uniquely relaxing. It's not the usual stiffness of a business hotel or the looseness of a typical resort; it's more like a gentle embrace, a 'hidden gem in the city.' As you turn off the bustling Nathan Road into the hotel's driveway, the noise instantly fades. The room size is a luxury by Hong Kong Island standards. The enormous floor-to-ceiling windows transform the Victoria Harbour skyline into a living mural. The soft earth tones, velvet and leather accents, and books about Hong Kong on the shelves make it feel as comfortable as a friend's home. The bedding is exquisite, and the lighting is meticulously designed – no harsh glare, just warm, layered illumination. Breakfast is à la carte; I enjoyed eggs Benedict with a sea view. In the evening, I'd head to DarkSide for jazz, where the bartender crafted cocktails based on my mood. If I didn't feel like going downstairs, room service was prompt and excellent. The best part is the direct elevator access to K11 Musea, meaning you can step out and explore art exhibitions or grab a bite at Ichiran Ramen. It's a seamless transition between vibrant city life and tranquility. The sixth floor's Asaya feels more like a lifestyle center, complete with a shallow pool, thermal baths, and meditation spaces. Before a spa treatment, you can choose your preferred essential oils and music, and the therapists are incredibly gentle. Lounging on a chair, gazing at the sea view, time just seemed to stand still.
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Response from Property: Thank you for taking the time to share such a positive review. We are delighted to know that the hotel team is committed to creating unique and unforgettable experiences for you, and we are honored that you enjoyed your stay at Rosewood Hong Kong. We look forward to welcoming you back soon and wish you a pleasant stay! Meng Xiaohe, Managing Director
Yuner@%
Harbour View King Room
Date of stay: Mar 2026
Couple
22 reviews
10/10
Outstanding
Posted on Apr 16, 2026
The environment is great, the sea view is beautiful, and the service is excellent with a very good attitude. The breakfast was also delicious. I'll definitely come again next time.
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Response from Property: Thank you so much for sharing such a wonderful stay with us. We are delighted to know that you were satisfied with the hotel's overall ambiance, the stunning sea views, the attentive service, and the quality of the breakfast. Your positive feedback is a great encouragement to our team, and we sincerely look forward to welcoming you back in the near future to create another unforgettable experience for you. Managing Director Meng Xiaohe
Guest User
Kowloon Peak View King Room
Date of stay: Mar 2026
Couple
8 reviews
5.0/10
Posted on Apr 15, 2026
Came here with sky-high expectations, thinking it was a top-tier hotel, but was disappointed to find dust all over the sofa. The sofa itself was saggy, and the room's design was quite odd. Didn't really interact with the service much, so no strong feelings there. However, based on the facilities and cleanliness, I definitely wouldn't recommend it for couples traveling together.
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Response from Property: Thank you for your recent stay at Rosewood Hong Kong. We sincerely apologize that your stay did not meet your expectations. We are committed to improving the quality of our guest services and will discuss your valuable feedback with our team. We hope this experience has not affected your continued enjoyment of the other facilities and services at Rosewood Hong Kong, and we look forward to serving you again in the near future. Managing Director Meng Xiaohe
Daminqiqi
Harbour View King Room
Date of stay: Mar 2026
Couple
12 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Finally got to check out this much-anticipated Asia's Top 1! Absolutely incredible! ☑️
Original TextTranslated by Google
Response from Property: 衷心感謝您最近光臨香港瑰麗酒店。我們很高興您享受在香港瑰麗酒店的美好時光。我們熱切期待您於不久將來再次光臨,祝您生活愉快!董事總經理孟曉和
Guest User
Harbour View King Room
Date of stay: Feb 2026
Other
20 reviews
10/10
Outstanding
Posted on Apr 16, 2026
The hotel's location is excellent and convenient. The room itself is fantastic, with tasteful furnishings and great amenities, both in terms of decor and facilities. Plus, the room offers direct sea views, which is very relaxing and enjoyable. It's really good!
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Response from Property: Thank you for sharing such a warm and thoughtful stay experience. We are delighted to know that you were satisfied with the hotel's location, room design, and overall facilities, and that you enjoyed the stunning sea views from your room, feeling relaxed and comfortable. Your positive feedback is a great encouragement to our team, and we sincerely look forward to welcoming you back in the near future to provide you with the same wonderful, or even better, experience. Meng Xiaohe, Managing Director
Guest User
Harbour View King Room
Date of stay: Feb 2026
Solo traveller
16 reviews
8.7/10
Very good
Posted on Mar 15, 2026
The room itself was fantastic, with stunning views perfect for watching the sunrise. I really liked the room's slightly retro British design. I tried three restaurants: The Manor Club, Butterfly Garden, and The Rosewood Cafe. I'd recommend the first two. The service at The Rosewood Cafe (which also serves as the breakfast venue) was quite mediocre; it often felt understaffed. If you went for breakfast a bit later, you'd have to queue, but if you went too early, there'd be no one to assist you.
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Response from Property: Thank you so much for your recent visit to Rosewood Hong Kong. We are delighted that you enjoyed your stay. Your feedback on your breakfast experience at Holt's Cafe has been noted and will certainly be discussed with the team to improve. We look forward to seeing you again soon and wish you a pleasant stay! Meng Xiaohe, Managing Director
Anonymous User
Harbour View King Room
Date of stay: Feb 2026
Family
27 reviews
5.2/10
Posted on Mar 11, 2026
This is my second stay here, the first time I left a really low rating. I chose it again purely for the convenient location. The service, honestly, is consistently terrible. It's not even peak season, and they wouldn't agree to a late checkout, saying half an hour was the absolute maximum. As for breakfast, just observe – all the white guests get the best tables, while mainland Chinese guests are always shunted to the side. It's like a century of servitude has ingrained this subservience; they're all smiles and deference to white people, but scowl and are rude to their own. Oh, and the entire room is covered in mirrors. Both times I've stayed, things haven't gone smoothly, with all sorts of unexpected issues. I'm starting to think the feng shui might really be a problem…
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Response from Property: Thank you for your recent visit to Rosewood Hong Kong. We value your feedback on our hotel services and are deeply sorry that your experience in Hong Kong was not as satisfactory as you hoped. Our hotel and team are always committed to providing respectful and attentive service and treating every guest with equality and sincerity. We will carefully review your feedback with the relevant departments to continuously improve our service quality. We hope this experience will not affect your perception of Rosewood Hong Kong, and we look forward to serving you again in the near future. Have a pleasant stay! Managing Director Meng Xiaohe