Anonymous User
April 14, 2024
I had read the previous reviews before booking the hotel and I thought I will manage considering I will be out most of the time and only come to room for sleep. If you ask anything to receptionist, you will get a no without you finished asking the question or making a request. I am alright with a small room but don't want to share my room with spiders and other bugs. Bed was hard as hell. There weren't any cupboard or cabinets so I kept some staffs in the drawers next to bed and guess what? The drawers including the top shelf of the bed came down. I fixed it by myself as it was adjusted without any screws. On day 2, I kept a tag to clean the room before going out in the morning and when I returned in night there was no cleaning done. When I complained then they said they cannot help as the cleaning staff comes only in the morning. So I had to ask for additional clean towels and cups. The receptionist shamelessly asked me to complain or post this wherever I want. Location is okay but the service is just pathetic. Hotels are part of service industry and this hotel is not fit to be on Trip or other platforms. Will never stay here or recommend anyone else to even consider this place for their stay.