This hotel is absolutely terrible, everyone beware! The environment is worse than a rundown hostel. The narrow hallway reeked of smoke, and when I got to my room, the shower was broken. Even worse, the room faced the road, and the soundproofing was incredibly bad; I could hear every car speeding by. At 2 AM, the outdoor AC unit was dripping water at a rate of two drops per second, making a loud, continuous 'thudding' sound that kept me from sleeping all night. The front desk was unstaffed in the middle of the night, and there was no one to help. I tried to complain through Trip.com, but couldn't even reach the hotel. Since I had booked for two nights in a row, I had no choice but to find another hotel for the second night so I could actually get some sleep. I then tried to negotiate a refund with the hotel through Trip.com, but not only did the hotel offer no apology or solution, they flat-out refused to refund me, claiming I was '默认我今天继续住' (defaulting to staying) and wouldn't give my money back. This is outrageous! Avoid this place at all costs. A 3.8 rating is way too high. Once your money goes into their pockets, forget about getting it back. It's a total scam. Service? Don't even get me started – there's absolutely none. It's like they think putting a bed in a bathroom counts as providing accommodation, regardless of whether you can actually sleep.
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