Hoshino Resorts RISONARE Yatsugatake
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hokuto

Hoshino Resorts RISONARE Yatsugatake

129-1, Kobuchisawa-cho, Hokuto City, Yamanashi Prefecture 408-0044, Japan
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With a stay at Hoshino Resorts RISONARE Yatsugatake in Hokuto (Kobuchisawacho), you'll be a 3-minute walk from Philia Museum and within a 5-minute drive of Misogi Shrine. This upscale hotel is 1.3 mi (2 km) from Hana Park Fiole Kobuchisawa and 1.8 mi (2.9 km) from Nakamura Keith Haring Collection.Show More
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hotel overview picture
3.9/5Good
·Cleanliness: 3.9
All 25 Reviews
Amenities
ParkingFreeIndoor Swimming PoolFreeSaunaSpaBarRestaurantMeeting RoomChildren's PoolKids' ClubLuggage Storage
All Amenities
Surroundings
Train: JR Kobuchizawa station
(1.8km)
Train: JR Kai-Koizumi station
(6.2km)
Landmarks: Road Station Kobuchizawa
(1.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Terrace Twin
4

Standard Terrace Twin

2 Single bed
35m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Standard Modern
4

Standard Modern

2 Single bed
35m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Residence Terrace
2

Residence Terrace

4 Small double beds
70m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Residence Maisonette
2

Residence Maisonette

4 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Guest Reviews(25)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Guest User
October 29, 2021
Food was very good all around. The casual burger joint and Italian eatery located in the retail promenade were both excellent and reasonably priced, and the kid-friendly fine dining at Otto Sette restaurant was a real treat with a delightful course menu to boot. Breakfast buffet featured a good variety of Western and Japanese items including a waffles topping station complete with vanilla ice cream, whipped cream, chocolate/caramel/strawberry sauces, chopped almonds/pistachios/strawberries - perfect in my book. The kids activities are the star here - our young ones thoroughly enjoyed the ropes course/zip line, climbing wall, wave pool and water play area which all catered to kids big and small with differing levels of difficulty. One note: do not wear anything not easily washable for the zip line, participants will tumble at speed into a pile of wood chips at least once. Hotel overall and our “residence-style” room were all Western style. Probably explains the relative under-investment in the onsen experience and the relative over-investment in Halloween festivities including decking out the retail promenade with photo-friendly decorations and a brief nightly “meet the monster” show.
Guest User
January 14, 2024
I was able to play with my children without any hesitation. The pool, restaurant, and rooms were stocked with goods and amenities for children, which was helpful. I didn't have to worry about the noise from the next room, and I didn't have to worry about my child making noise in the room. The inside of the hotel was well kept and I felt safe. All the staff are smiling. In particular, I felt that the activities for children (aerial walk, kids studio) were very well taken care of, and the prices were reasonable. The free shuttle bus was easy to use, the driver was nice, and he handled my luggage with care and loaded it. However, I got the impression that most of the staff at the front desk and the buffet restaurant seemed confused, perhaps because they were not used to it. Additionally, I felt that the restaurants within the facility (soba restaurants, burger shops, etc.) were expensive, often sold out, and had poor customer service. The washing area and changing room in Mokumokuyu are easy to use and comfortable, but the fact that they are far from the room and the large public bath is only available for mixed bathing makes it a bit inconvenient for families with children. Also, I heard in the press that all Hoshino Resorts staff members do not wear masks, but they are not forced to wear masks or not, and staff members who have hay fever or are feeling unwell should wear masks as appropriate. I would feel more at ease if you left it alone.
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Guest User
December 20, 2023
This is a hotel that I have used before. My 4th grade daughter wanted to go to the pool, so I stayed here for 2 nights and 3 days with my middle school son and family. I wasn't feeling very well and was playing by the pool with the kids, but they warned me that they couldn't go into the pool without a parent present. I thought it would make sense for small children, but for fourth graders, there are many facilities that children can use together, so I asked the staff about it. The answer was that junior high school students can use it, but elementary school students and younger cannot use it unless their parents go into the water with them. When I complained that I wasn't feeling well, I was told that although some people do, my daughter wasn't allowed in the pool as it was a rule. I've also drowned in high school, so I thought it was impossible, anyone could risk drowning, and I didn't really understand what he was saying. I told my daughter coldly that she couldn't go to the pool unless I went in, and she looked sad, so I went in the pool too, even though I wasn't feeling well. The customer service was very unpleasant, and I felt that the female staff members were incapable of caring for people, let alone customer service. I wonder if this facility is trained to give explanations in a high-pressure manner. I think it would be a good idea for the hotel to clearly state in the reservation notice that elementary school students are not allowed to enter the water unless their parents do so. Please be careful when using the facility with children in the upper grades of elementary school. My hobby is traveling, and I have stayed at various star resorts, membership hotels, long-established inns, and large hotels, but I have never experienced such bad customer service. The hotel knew about this incident, but perhaps they were used to receiving complaints, and they didn't respond seriously when we left. It turned out to be a very disappointing trip until the end.
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Guest User
October 28, 2023
◾️Meals We had breakfast and dinner at Wai Wai Grill. I heard it's a central kitchen system, but the menu was rich and delicious. The vegetables (especially tomatoes), peach mint juice, waffles, yogurt cream, and soft serve ice cream were especially delicious. When you are given a paid drink menu at Wai Wai Grill for dinner, which one will you choose? I was asked. The children aren't very fond of carbonated drinks or unusual juices, but if that's all they have, they choose a drink. The grape juice I ordered was delicious, but there were a lot of free drinks available, and I liked the juice more, so I wish I had been informed first that there would also be free drinks. If I had known, I wouldn't have forced my child to order a paid drink. Also, the shops on Piman Street are closing too early. I didn't make a reservation at Wai Wai Grill for dinner on the second day because I thought it would be boring, but I thought that if someone I didn't know came to stay during the busy season, I would be a refugee for dinner. Is it possible to at least make the last order at 20:00? ◾️Building I stayed in the residence building. I paid a reasonable amount of money, but the dust in the corner of the indoor stairs was collected and white, the red carpet had white stains, the tiles in the bathroom were peeling and dirty, and the window sash was also... Highly recommended. Even in the wax pool, the area around the door from the women's changing room to the pool is not well-cleaned, there is noticeable dust in the changing room, and I am concerned about rust, dirt, and peeling paint on the doors, walls, and floor. The floor of the pool itself was peeling and dirty, and the floats we rented were dirty, so it was a mess. I think it's difficult to keep it clean because it's around water, but I didn't want to go in there if I didn't have children. The washing area in the indoor bath at Mokumoku-no-Yu was also very old and I didn't feel comfortable taking a bath at all. It can't be helped that there are insects, but I would like something to be done about the deterioration. I'm paying a decent amount of money... ◾️Service When I went to HOSHINOYA Fuji, the service and hospitality were very good, and I want to go there again! I should have stayed the night! I thought. There was a wine party going on so I went there, but adults and children only had 2-3 sips of wine or juice and were left standing. Children get bored while listening to stories. I wish I had just bought the wine myself instead of going all the way. I think Hoshinoya Fuji would have been able to do tastings to compare drinks and pair nuts and cheese. The system where you can sample wine and purchase mini bottles at the book cafe was very nice! Should we push this further? ◾️Activity The aerial walk in the forest was really great! ◾️Overall I was concerned about the aging of the building, the lack of cleaning, the feeling that the building itself had been neglected, and the difficulty of using Piman Street, so I decided not to go there again. I think it's about time for a complete renovation.
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Guest User
July 23, 2023
I went there with high expectations as it was my first star resort, but I was disappointed because the cost-effectiveness was so poor. There's not even a welcome drink on weekdays. The facility is old, dirty, and has poor equipment. There were not a lot of amenities at all, and I would have liked at least the children to have their own loungewear. The refrigerator was loud and uncomfortable as it was right next to the bed. The staff's response was also poor, and there were three different answers to the same question. My daughter has an allergy to raw food, so her request for the food to be thoroughly cooked was ignored, and this is the first time I've been to a hostel where they don't take care of her allergies at all. The outside of the room window is athletic, and when you open the curtains and look outside, you can see the inside of the room. Restaurants close early in the evening, so you'll be a refugee for dinner. There was a convenience store nearby, so I bought it there, but I never thought I'd end up having dinner at a convenience store while I was on a trip to escape reality and spend money to refresh myself. I was disappointed that Mokumokuyu was not a hot spring, but a facility worse than a public bath in the neighborhood. It was small and poorly made, and I didn't feel relaxed at all. I will never stay here again.
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Guest User
August 21, 2023
 八ヶ岳パーキングエリアで八ヶ岳を眺めて高原リゾート気分が盛り上がったところで向かったのが、リゾナーレ八ヶ岳です。  ご存じ、星野リゾートが展開するリゾート系のリゾナーレです。全長150mの、カラフルな花たちが満ち溢れているピーマン通りには、素敵なレストランやカフェ、特色を活かした雑貨店などが並んでいるので、宿泊した翌日はのんびりとピーマン通りを歩きました。  夕食と朝食は、ホテル内にあるワイワイグリルでいただきました。このワイワイグリルは、ホテルの予約が完了したら早めに予約することをお勧めします。私たちもホテルの予約の後、すぐ予約できたので希望の時間帯が取れましたが、後になると希望の時間は空きがなくなる恐れがありますよ。  翌朝は、そこで水遊びはしませんでしたが、造波プールの「イルマーレ」を見てきましたが、宿泊客は無料で利用できるんです。  1泊して、翌日は、各施設をたっぷりと楽しむことができるリゾートでした。
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Guest User
May 12, 2023
ガッカリかな。 ブランドに期待しすぎた感が強い。 期待して損。 古い昭和の施設をリノベーションして星野ブランドにしてるだけ。 中身は古く、階段も多くやはり古さを感じる。スタッフも時給で働くような責任感も使命感もない若造ばかりにいるように感じた。 楽しみしていた食事も残念。 ペンションや民宿の食事の方が豪華で作りたてで気持ちもこもった温かい料理を出してくれますよ。 今回は素泊まりにして食事だけは近くのファミレスに食べに出かけた方が良かったのかも。 結局、大勢の中国人を少ないスタッフでさばくのが目的の大衆ホテルだと思った。 日本人でも旅慣れた人は星野をもう選ばない。 るるぶやテレビで星野を観て憧れて旅行するような若者向けかと思う。
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Guest User
May 5, 2023
高橋伶央さん。 トマムではお世話になりました。 青森県の奥入瀬渓流ホテルの次はリゾナーレ八ヶ岳ですか。 私は地元が岡谷市なので里帰りの際はリゾナーレ八ヶ岳を利用してみたいものです。 山梨県は気候が穏やかで自然豊か。スキー場も沢山あるしダイエットには最高の場所ではないでしょうか。 そして東京や名古屋へのアクセスも良いところです。 どんどん山梨県の魅力を発信して頂きたいですね。 遠くから応援しています。
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Guest User
February 12, 2023
子連れ女子旅で行きました。 雪遊び関連、スキー、スノボが無料レンタル出来るのはとてもありがたく、富士見高原スキー場のリフト券もついているのはいいが、子供のそり遊びゾーンは優待のみ。また雪質は悪く、コースも狭い、スノボ滑走禁止などウィンタースポーツを楽しむにはショボすぎる プール、大浴場があるので利用時に着られる館内着やサンダルがあると便利…というより無くて不便すぎる 大人向けに楽しめる遅くまでやっている飲食店がない テナントで入っているレストラン、ショップはお店によってオペレーション、衛生面、接客も酷いお店がある 大浴場、プールの更衣室や洗面にゴミ箱が全然ない 清掃が不十分 所詮星野クオリティで高級ホテル風を装ったファミレスホテルかな ただスタッフの感じは良い(手際は微妙だけど)
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
JPY 5,093 (approx. S$ 45.40) per person per night
Adding crib: Free
Children 4 years old and over
JPY 5,093 (approx. S$ 45.40) per person per night

Breakfast
TypeWestern, Japanese, American
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–6 years old
JPY 1,400 (approx. S$ 12.48) per person
Children 7–11 years old
JPY 1,960 (approx. S$ 17.47) per person
Children 12–17 years old
JPY 2,800 (approx. S$ 24.96) per person
Adult
JPY 2,800 (approx. S$ 24.96) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 172
With a stay at Hoshino Resorts RISONARE Yatsugatake in Hokuto (Kobuchisawacho), you'll be a 3-minute walk from Philia Museum and within a 5-minute drive of Misogi Shrine. This upscale hotel is 1.3 mi (2 km) from Hana Park Fiole Kobuchisawa and 1.8 mi (2.9 km) from Nakamura Keith Haring Collection.

Pamper yourself with onsite massages and body treatments. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access and shopping on site. The complimentary ski shuttle makes getting to the slopes a breeze.

Satisfy your appetite at one of the hotel's 3 restaurants. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 172 guestrooms featuring refrigerators and flat-screen televisions. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Services & Amenities

Indoor Swimming Pool
Spa
Bar
Meeting Room
Kids' Club
Restaurant
Restaurant
Cuisine: Japanese
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Frequently Asked Questions

How much does it cost to stay at Hoshino Resorts RISONARE Yatsugatake?

Prices at Hoshino Resorts RISONARE Yatsugatake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Hoshino Resorts RISONARE Yatsugatake?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hoshino Resorts RISONARE Yatsugatake provide airport transfer services?

No, the Hoshino Resorts RISONARE Yatsugatake doesn't provide airport transfer services.

What amenities and services does Hoshino Resorts RISONARE Yatsugatake have?

Hoshino Resorts RISONARE Yatsugatake has the following amenities and services: Parking, Indoor Swimming Pool, Sauna.

Does Hoshino Resorts RISONARE Yatsugatake have a swimming pool?

Yes, Hoshino Resorts RISONARE Yatsugatake has a pool. Pool type: Indoor Swimming Pool.

Does Hoshino Resorts RISONARE Yatsugatake have fitness amenities?

No, Hoshino Resorts RISONARE Yatsugatake doesn't have fitness amenities.

Does Hoshino Resorts RISONARE Yatsugatake provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hoshino Resorts RISONARE Yatsugatake have non-smoking rooms?

Yes, Hoshino Resorts RISONARE Yatsugatake has non-smoking rooms. Please view the hotel listing for details.

Does Hoshino Resorts RISONARE Yatsugatake provide breakfast?

Yes, Hoshino Resorts RISONARE Yatsugatake provides breakfast.

Does Hoshino Resorts RISONARE Yatsugatake have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest Train StationJR Kobuchizawa station
Distance to Train Station1.8KM
Average Price FromSGD749
Hotel Star Rating4