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Chillax Old Town Villa
4.6/514 Reviews

Chillax Old Town Villa

Hoi An|0.35km from Museum of Trade Ceramics
My stay at Chillax Old Town turned into an absolute nightmare when the shower screen suddenly exploded, leaving me with glass shards embedded in my arms and feet. Shocked and in pain, I had to remove them myself before reluctantly seeking medical help at a dismal facility, Ho An Hospital. The hospital's grim condition—mold, mildew, and rusted medical utensils—amplified the distress of the situation. Adding insult to injury, although the hotel covered my post-hospitalization costs, they callously refused to compensate for the damage inflicted on my personal belongings by the shower screen explosion. Even when I suggested they cover the excess from my travel insurance instead of the exorbitant repair costs, they cited financial inability, despite boasting four business partners. Their promise to chase up the builders for an explanation is simply not enough. Immediate action is imperative, especially with ongoing guests on the premises. The sheer irony of a hotel named 'Chillax' being the center of such chaos is incredibly astounding. Their blatant disregard for guest safety and well-being is utterly appalling. I strongly caution against considering this hotel for anyone valuing peace of mind and personal safety. The thought of a potential recurrence of a shower explosion at any hotel now lingers in my mind, thanks to this distressing experience. The lack of accountability and care displayed by Chillax Old Town, including their failure to cover damages to personal items, is nothing short of unacceptable. PS: the hotel receptionists were trying to assist where possible. However they are only messengers.

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Reviews for Hoi An Hotels

Searching for hotels near Museum of Trade Ceramics? Compare room rates and reviews to find your ideal stay.
Lan Uyen Homestay - Hoi An
4.7/540 Reviews
Welcoming, genuine, comfy, and convenient. We looked forward coming home seeing the dad, sweet elder -- he always greeted us coming in after a long day. Thuy, she was great, she will help guide if you don't have any plans, but I had a full itinerary already. She cooked for us for breakfast, i loved breakfast vs western complimentary breakfast -- this was a new taste I needed. I suggest you try it all, one every day. We stayed here for 1 week, room cleaning service is completed the second you walk out the building because we came back within 10-15 minutes .... and it was clean. crazy. 100% i'd recommend to everyone except for those whom are wheelchair bound, or needs some sort of assistance walking/climbing. No elevators and theres steep stairs. check google photos for pictures.
Chillax Old Town Villa
4.6/514 Reviews
My stay at Chillax Old Town turned into an absolute nightmare when the shower screen suddenly exploded, leaving me with glass shards embedded in my arms and feet. Shocked and in pain, I had to remove them myself before reluctantly seeking medical help at a dismal facility, Ho An Hospital. The hospital's grim condition—mold, mildew, and rusted medical utensils—amplified the distress of the situation. Adding insult to injury, although the hotel covered my post-hospitalization costs, they callously refused to compensate for the damage inflicted on my personal belongings by the shower screen explosion. Even when I suggested they cover the excess from my travel insurance instead of the exorbitant repair costs, they cited financial inability, despite boasting four business partners. Their promise to chase up the builders for an explanation is simply not enough. Immediate action is imperative, especially with ongoing guests on the premises. The sheer irony of a hotel named 'Chillax' being the center of such chaos is incredibly astounding. Their blatant disregard for guest safety and well-being is utterly appalling. I strongly caution against considering this hotel for anyone valuing peace of mind and personal safety. The thought of a potential recurrence of a shower explosion at any hotel now lingers in my mind, thanks to this distressing experience. The lack of accountability and care displayed by Chillax Old Town, including their failure to cover damages to personal items, is nothing short of unacceptable. PS: the hotel receptionists were trying to assist where possible. However they are only messengers.
Hoi AN Heart Lodge
4.9/541 Reviews
From the first day of the stay till the moment of my departure, I was really satisfied with the service and friendly staff at Hoi An Heart Lodge. In particular, the owner Manh was very friendly and always willing to help me. I greatly appreciate his hospitality during my stay. Make me feel like i am home. Plus all convenience service like : Continental breakfast, borrowed the bike to ride sight seeing the town , full information about HoiAn tour guide where is good restaurant to eat great Vietnamese food . End of my trip he booked the vehicle 🚗 for me to DaNang airport. I will definitely stay at Hoi An Heart Lodge again when i come to Vietnam next . Highly recommend
La An Old Town Hotel
4.4/515 Reviews
We loved staying here with it's kooky woodwork wall panels, chairs from tree trunks, and Moroccan bathroom tiles, such a happy change from boring white walls! The location is great, at one end of the street you have a daily night market, at the other a series of little restaurants run from the tiniest of kitchens under a big veranda.Then in the lanes between you and Old Town and the river you'll find an assortment of massage options and as you get closer to the river, bars. The area felt safe to walk around at night with kids playing badminton in the street out the front. We took a fondness to Uncle Dai's boat bar tucked away from the noise by the Dome Theatre. There were lots of options in the breakfast buffet, with pastries, eggs, pho and fruit on offer. The staff were incredible, we were welcomed with a map, suggestions on places we might enjoy and discount options for tailors and shoemakers which was lovely. Be sure to stay a couple of days to get things made so you can roam the town as well.
Pho Hoi 1 Hotel
4/53 Reviews
Fantastic location in the hart of Old Town. Friendly helpful staff, easy check in. Good price accommodation. Quiet at night. Room is a little dated, aircon worked well. Small refrigerator supplied. Room could use a good spring clean. No water bottles available, no toiletries except one toothbrush and t/p. And only two hand towels for drying your body. Overall a little rough around the edges but I would stay again because of the location and price.
D Central Hoi An Homestay
4.7/520 Reviews
The homestay is clean. We got to stay on the highest floor with a balcony and we can see the ancient town from the room. Ancient town is only 2 minutes from the homestay. The family hosting us - their dad, mum, Susan and Key were very friendly. Key even helped us to carry our bags to the 4th floor when we arrived, which we appreciate. They very kindly offered us tea and introduced us to Hoi An ancient town, good food and tips around the area. Besides, the bicycles are free for us to us. The breakfast is amazing and the family even offered us complimentary breakfast for us to as a gift to celebrate our honeymoon together. We were very grateful for this. We also signed up for a tour to My Son at short notice and Susan and Key were great at arranging it for us even though they doesn't have to. Kitchen utensils, water and luggage storage space is available. We will definitely stay here again when we are back. Definitely our favourite town espcially when we are hosted by a really friendly and warm family. Thank you Susan and Key!

Frequently Asked Questions

More about Hoi An

Looking for hotels in Hoi An? Trip.com is a great place to start. If you want to stay at the best hotel in Hoi An, Trip.com is here to help! Located in Vietnam, Hoi An is a well-known and vibrant city. While traveling to Vietnam, Hoi An is one of the most popular destinations.

Though there is no civilian airport, it's still easy to take a bus or train to reach Hoi An. Visitors often choose to travel to Hoi An by bus.

There are 611 hotels in Hoi An on Trip.com, including luxury, boutique, and budget hotels. Hoi An has high quality and low-priced hotels. You can spend one night at a nice hotel for only 41 SGD. There are 11 five-star hotels in Hoi An at an average price of 216 SGD per night. There are 60 four-star hotels in Hoi An at an average price of 75 SGD per night. There are 171 three-star hotels in Hoi An at an average price of 42 SGD per night. There are 65 two-star hotels in Hoi An at an average price of 23 SGD per night. There are not many well-known chain hotels in Hoi An, but staying at a unique local hotel will make you feel at home. If the comfort level of your trip is important, there are many choices in Hoi An, such as hotels under the Grand Mercure brand. Grand Mercure is the most popular brand among tourists. A popular hotel in Hoi An, Hoi An River Town Hotel is also one of the highest rated. Hoi An Central Boutique Hotel & Spa is also one of the most frequently chosen hotels.

In the city center of Hoi An, you'll have easy access to Aaron Spa Hoi An, Citrus Health Spa, NQ Spa. If you want to spend a fun vacation with your family, locals recommend visiting Diamond Plaza, Cham Islands. The most popular attractions for tourists in Hoi An are Japanese Covered Bridge, Hoi An Museum, Hoi An Old Town. With a developed commercial area, visitors can head to Lotus Jewellery, Tan Tan Personal Tailoring, Hoi An Market for a great shopping experience.

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