ĐX18 Street, Cam Thanh Village, Cam Thanh Commune, Cam Thanh, Hoi An, Quang Nam Province, VietnamView Hotel Details
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Zest Resort & Spa Hoi An Guest Reviews
4.6/5
Great
70 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(70)
Positive reviews(64)
Reviews with photos/video(14)
Awesome stay(11)
Great service(7)
Negative reviews(1)
Guest User
Deluxe Room with Garden View
Stayed in Dec 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
It was an amazing stay. The service was extremely good and friendly.
Louise J R
Deluxe Room with Garden View
Stayed in Sep 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
This is one of my favourite places that I have stayed in. The environment is beautiful, it’s in a great location. Very peaceful and quiet whilst still being a 10 minute ride from the old town.
Service was fantastic and all of the staff were so kind and went above and beyond to make sure my stay was perfect. I will definitely come back and recommend this place to my friends.
Guest User
Deluxe Room with Garden View
Stayed in Dec 2024
Couples
18 reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
Lovely stay at Zest…
All staff very friendly and place was so relaxing…
Many thanks for a wonderful stay
Catmeowmeow
Deluxe Room with Garden View
Stayed in Feb 2024
Couples
9 reviews
4.5/5
Great
Posted on Mar 16, 2024
The resort staff was very nice the room was good! This is good value for stay !
Syrius
Executive Suite
Stayed in May 2024
Couples
7 reviews
3.5/5
Posted on Jul 8, 2024
Not as great as how the other reviews painted it out to be. Breakfast and room service menu was very underwhelming. Pool is very small.
Nice experience for a one-time visit.
MAN
Deluxe Room with Garden View
Stayed in Sep 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 10, 2023
Highly recommend ZEST, good environment, provide professional services especially the receptionist - Thuy, she always good smile and asking me every day, she always concern what's I feel, it's really nice. Zest provide free shuttle bus between hotel and old town. And free of charge to borrow a bicycle so can ride to around feel free in countryside, and enjoy every moment in Zest even stay whole day in Zest.
Tamkinyan
Deluxe Room with Garden View
Stayed in Nov 2024
Couples
15 reviews
4.2/5
Very Good
Posted on Dec 27, 2024
Natural reserve worth the stay
Mimi
Deluxe Twin Room with Lake View
Stayed in Jul 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
Service was excellent and the room was comfy.
Guest User
Cabin on Boat
Stayed in May 2024
Couples
13 reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
Very nice hotel, wonderful facilities, natural feeling
Guest User
Duplex Family Suite
Stayed in Sep 2024
Family
2 reviews
2.5/5
Posted on Oct 8, 2024
My child accidentally broke the lid of a very ordinary teapot and was asked to pay VND1,000,000 (USD40). After negotiation, I finally received VND500,000 (USD20).
Traditional building with local culture but unfortunately lacking in comfort. For example, I lived in two rooms and had problems draining water from the toilet and wash basin. The mattress also has uneven support and the sheets and duvet covers are old.
We made an appointment with the hotel's shuttle bus to pick us up at An Bang Beach at 15:15 and take us back to the hotel, but the hotel's shuttle bus didn't come.
My child accidentally broke a lid of a very ordinary teapot and was asked to pay VND1,000,000 (USD40). After negotiation, we finally paid VND500,000 (USD20).
Traditional building with local culture but unfortunately lacking in comfort. For example, I stayed in two of their room types, and both rooms had drainage issues with the toilet and washbasin. The mattress had uneven support and the sheets and duvet cover were old.
We made an appointment with the hotel's shuttle bus to pick us up at An Bang Beach at 15:15 and take us back to the hotel, but the hotel's shuttle bus didn't come.
Original TextTranslated by Google
Response from Property: Dear YU KAN LUI ,Thank you for sharing your feedback with us. Sharing your experience is motivated for us to improve our services.To have a unique style, we decorated the rooms in details with unique antique items from many regions of the country. Therefore, these decorations are difficult to find in the market and the price are quite expensive. We hope you can understand and accept the price.As we always care about the well-being of our customers, so that our staff usually check all facilities before checking in. We will check and repair the old facilities immediately. We sincerely apologize for this problem.We have checked the information about the hotel's shuttle service and realized that our driver came to the old town to pick you up. When our team are aware of miss-information, we asked him to pick you up at An Bang Beach immediately. Fortunately, you came back our hotel safelly. Yours sincerely,Hotel Management Team
Anonymous User
Executive Suite
Stayed in Jul 2024
Family
15 reviews
4.5/5
Great
Posted on Sep 19, 2024
The resort has a comfortable environment with large rooms and pleasant views. The staff service is great and will come to you every morning at breakfast to care if you have any questions and help you arrange the vehicle and so on. Breakfast was delicious and a little different every day. There are also bicycles lent to guests to pedal the nearby rice fields.
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6/15
taeho
Executive Suite
Stayed in Sep 2024
Family
15 reviews
3.7/5
Posted on Oct 5, 2024
Since it is a hotel that feels like it is in the middle of nature, individual preferences may vary. Also, please note that it is a bit far from the old town.
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Guest User
Grand Deluxe Double, External Bathroom
Stayed in Jul 2024
Couples
1 reviews
4.7/5
Amazing
Posted on Aug 11, 2024
You can really feel the Southeast Asian atmosphere. It's the kind of emotional romance I wanted, but it was too hot to enjoy it properly, which is a shame. ㅠㅠ But because it's located near the water, there are some bugs and snakes. The staff were friendly, and there were only Westerners, so it felt like I was in Europe. However, the pool water was too hot, so it was hard to play in the water during the day. ㅠㅠ
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6/14
Rivers156
Deluxe Room with Garden View
Stayed in Apr 2024
Travel with friends
11 reviews
4.5/5
Great
Posted on May 8, 2024
Every waiter in the hotel provides excellent service and always smiles! Although there are not many types of breakfast, everything is delicious! It's very comfortable to sit by the pool and drink beer at night.
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6/16
Sangho
Grand Deluxe Double, External Bathroom
Stayed in May 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Jun 7, 2024
It was the best accommodation during my third trip to Vietnam.
The purpose was healing, and it was a very suitable place.
100% intention to visit again on my next trip!!!! Haha