HolySpiritTrip
September 19, 2024
Disappointing experience & customer is not king! I would never recommend this hotel to anyone looking for warmth, tranquility and quality service. Unfriendly, cold and haughty welcome! Inexperienced, unpleasant staff, disrespectful to guests, old fashioned rooms, toilet flushes that don't work properly and poorly maintained. Room rates too high for what is offered. Empty refrigerator box, bathrooms that are not clean, breakfast and dinner buffet that leaves much to be desired.... In short, this establishment is not worth the 4 stars it has on the outside and needs complete renovation! I will not come back here again and your excuses will not change that!