New World Saigon Hotel Reviews

Response from Property: Dear valued guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found everything super nice and efficient, and that our staff took great care of you during your stay. Your kind words truly mean a lot to us. We appreciate your feedback regarding the TV. Actually, the YouTube is available on our TV system. For future visits, if you need any assistance with accessing YouTube, please do not hesitate to reach out to us. Our team is always here to help ensure you have the best possible experience. We are delighted to hear that you found it worthwhile to add on the breakfast and evening lounge access. It's wonderful to know that you enjoyed the variety of food and drinks we offer. Your satisfaction is our top priority, and we're glad that we could provide you with a 10/10 experience.Once again, thank you for your feedback and for choosing to stay with us. We look forward to welcoming you back soon and providing you with another outstanding stay. Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear Hian Eng,Thank you for taking the time to share your thoughts about your stay with us. We’re happy to hear that you enjoyed our breakfast spread and found your room clean and comfortable. Regarding the pillow, we actually offer 7 different types of pillows to suit your preferences. For your next stay, please don't hesitate to let us know if you’d prefer a firmer option, and we’ll be happy to provide one. Additionally, if you prefer a room with a standing shower, feel free to inform us in advance, and our team will gladly assign a room that suits your needs.We truly appreciate your feedback and look forward to welcoming you back for an even more perfect stay next time!Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear valued guest,Thank you very much for your wonderful feedback!We are delighted to hear that you had an awesome stay with us at New World Saigon Hotel. It's fantastic to know that you found our customer service exceptional and that our team went above and beyond to ensure your comfort. We're also glad you enjoyed our hotel's excellent location, which made it convenient for you to explore the area and visit major attractions. Your recommendation means a lot to us, and we look forward to welcoming you back for another great experience soon!Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear Michael,Thank you for sharing your feedback with us. We are pleased to hear that you found our rooms and facilities new and nice, and that our staff's service met your expectations. Your kind words about their training and dedication are greatly appreciated. We apologize if the size of the bathroom did not fully meet your expectations. Your input is valuable to us, and we will review it shortly.We hope to have the pleasure of welcoming you back in the future. With my best regards,Niklas WagnerGeneral Manager

Response from Property: Dear valued guest,Thank you for choosing New World Saigon Hotel for your first visit to Vietnam!We’re thrilled to hear that you found our hotel amazing, with a friendly and welcoming atmosphere. It’s wonderful to know that you appreciated the cleanliness and facilities during your stay. Your kind words and recommendation mean a lot to us, and we’re excited to hear that you plan to return. I will be sure to share your recognition with the entire team to motivate them further.We look forward to welcoming you back for another fantastic experience.With my best regards,Niklas WagnerGeneral Manager

Response from Property: Dear chung ter,Thank you for your feedback and for choosing to stay at New World Saigon Hotel. We’re delighted that our convenient location near Ben Thanh Market, along with the many eateries and cafes surrounding the hotel, added to the enjoyment of your stay. It’s wonderful to hear that you were able to explore the vibrant local area, and we hope it made your time in Saigon even more special. We look forward to welcoming you back soon.Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear Tony,Thank you for your lovely feedback! We’re glad you enjoyed our convenient location and had the chance to explore the local market. It’s also great to hear that you enjoyed the nearby beef noodle options.We hope to welcome you back to our New World Saigon hotel soon for another enjoyable stay. Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear valued guest,Thank you so much for taking the time to share your thoughts on your recent stay with us! We're delighted to hear that you enjoyed our hotel's fantastic location, situated conveniently between the city and the backpacker district. We're especially pleased that you had a positive experience with our pool. We strive to provide our guests with memorable and enjoyable amenities.Your feedback is invaluable to us, and we appreciate your kind words. We hope to have the pleasure of welcoming you back on your future visits to Ho Chi Minh city.Best regards,Niklas WagnerGeneral Manager

Response from Property: Dear valued guest,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay and found our staff to be well-mannered and accommodating. Our team works hard to ensure that every guest has a memorable and pleasant experience, and your recognition means a lot to us.We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear valued guest,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager

Response from Property: Dear Graciee,Thank you so much for taking the time to share your positive feedback about your recent stay at our New World Saigon hotel. We are thrilled to hear that you had a pleasant experience and that our staff made a positive impression on you with their friendliness and helpfulness. It's wonderful to know that you found our location convenient for your travel needs. We strive to provide a comfortable and enjoyable environment for our guests, even if it's just for a short stay.We truly appreciate your kind words and hope to have the opportunity to welcome you back in the future. Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We regret to hear about the unpleasant odor in your room upon arrival and understand the importance of a comfortable environment. Our team is committed to providing a positive guest experience, and your comments will be shared with our housekeeping and maintenance departments to address the issues you mentioned. Guest comfort and satisfaction are our top priorities, and we are constantly working to enhance our facilities.We value your input and use it as an opportunity to improve our services. Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Warmest regards,Niklas WagnerGeneral Manager

Response from Property: Dear valued guest,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager