Sherwood Residence

Sherwood Residence Reviews

Sherwood Residence

127 Pasteur, Street, District 3, Ho Chi Minh City, 700000, VietnamSee Hotel Details
Sherwood Residence
Sherwood ResidenceSherwood ResidenceSherwood Residence
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Reviews from Real Guests

9.3/10
Great
454 reviews
Verified reviews
Location9.2
Amenities9.3
Service9.2
Cleanliness9.4
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All reviews(454)
Positive reviews(446)
Reviews with photos/video(141)
Clean pool(50)
Great swimming pool(50)
Delicious breakfast(31)
Perfect for families(25)
Located in the city centre(22)
Has facilities for children(14)
Offers pick-up/drop-offs(10)
Family activities available(10)
Negative reviews(8)
ahaoho
Executive Two Bedroom Room
Date of stay: Jan 2026
Family
28 reviews
10/10
Outstanding
Posted on Feb 27, 2026
Returned to Ho Chi Minh City from Da Nang and stayed here again, mainly because of its excellent location. It's only about a fifteen-minute drive from the airport, situated in the quiet and safe consulate district. Dining is also convenient; there's a cafe right across the street where we had breakfast every day. This time, the front desk even upgraded my booked two-bedroom suite to a three-bedroom one, which was a bit excessive for three people, haha. Overall, a very satisfying stay.
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6/7
Response from Property: Dear ahaoho,Thank you for your thoughtful review. We’re delighted you chose to stay with us again and enjoyed our convenient location that's close to the airport and dining options. It’s great to hear you appreciated the upgrade to a three-bedroom apartment, even if it was more space than needed. We’re glad your stay was satisfying overall and look forward to welcoming you back next time.Sincerely,Sherwood Residence Management.
Guest User
Executive Three Bedroom Room
Date of stay: Jan 2026
Family
51 reviews
9.5/10
Amazing
Posted on Apr 8, 2026
The hotel's location is great, within walking distance to the Reunification Palace, War Remnants Museum, and the church. We were upgraded from a two-bedroom to a three-bedroom suite, although we didn't need that many rooms, haha. Our family was very comfortable. The breakfast was just okay, not very varied, but for the price, it was acceptable.
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Response from Property: Dear Valued Guest,Thank you for sharing your experience. We’re glad you enjoyed our central location near the Reunification Palace, War Remnants Museum, and the church. It’s wonderful to hear your family was comfortable, and we’re happy you appreciated the complimentary upgrade to a three-bedroom suite. We’ve noted your feedback on breakfast and will continue working to improve variety while keeping great value. We look forward to welcoming you back again.Sincerely,Sherwood Residence Management.
Guest User
Executive Three Bedroom Room
Date of stay: Dec 2025
Family
3 reviews
7.0/10
Posted on Feb 7, 2026
This hotel was a very disappointing experience and does not meet five-star standards at all. From the first day, the front desk refused to give us a high-floor room and only assigned us a 2nd-floor room, saying no other rooms were available. I usually book through Trip.com and always request a higher floor in advance, and I have never had this issue at other hotels. I did not argue further at the time. However, after staying in the room for about two hours, we noticed a very strong renovation/formaldehyde smell. My eyes started burning, and both my wife and I could clearly feel it. When I complained, they sent someone to the room and simply sprayed perfume, which was shocking and completely unacceptable for a so-called five-star hotel. After speaking with the manager, they finally changed our room. Overall, during the five-night stay, the hotel felt like an old building that was purchased and roughly renovated, not a newly built luxury hotel. You can clearly see that the windows and doors have an extra second layer added, which looks very rough, although it helps slightly with soundproofing. On the fourth day, the air conditioner started leaking water — first a little, then a large amount — and we had to call staff again. Breakfast was also very average, and the entire stay was unpleasant. I absolutely do not recommend this hotel and will not stay here again.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet expectations and that you encountered issues with your room, facilities, and breakfast. Your feedback is very important to us, and we’ll be reviewing these concerns with our team to improve the guest experience. We regret that we fell short of providing the five-star standard you were hoping for and appreciate you bringing this to our attention.Sincerely,Sherwood Residence Management.
Avp21
Premier Two Bedroom Room
Date of stay: Jan 2026
Couple
40 reviews
10/10
Outstanding
Posted on Feb 7, 2026
Excellent stay. Spacious, quiet, and close to major landmarks. Highly recommend!
Response from Property: Dear Avp21,Thank you for your wonderful feedback and recommendation. We are delighted to hear that you enjoyed your stay, finding our apartments spacious, quiet, and conveniently located near major landmarks. Your satisfaction is our greatest reward, and we look forward to welcoming you back in the future.Sincerely,Sherwood Residence Management.
Demiana
Premier Three Bedroom Room
Date of stay: Oct 2025
Family
1 reviews
9.5/10
Amazing
Posted on Dec 1, 2025
Nice hotel. A little walk from the town center but then we needed that quietness and away from the chaos of Saigon. Staff was professional and courteous. We will definitely book it again if we were in SGN.
Response from Property: Dear Demiana,Thank you for your feedback. We’re glad you enjoyed the quiet location and appreciated our professional staff. We look forward to welcoming you again on your next visit to Saigon.Sincerely,Sherwood Residence Management.
Hong LIU
Premier Three Bedroom Room
Date of stay: Oct 2025
Family
10 reviews
10/10
Outstanding
Posted on Nov 26, 2025
The apartment is quite spacious and features double-paned windows, which effectively minimize traffic noise. While the renovations may be older, the property is well-maintained.
Response from Property: Dear Hong LIU,Thank you for your thoughtful feedback. We’re delighted you enjoyed the spacious apartment and the comfort provided by the double-paned windows. While some renovations may be older, we’re glad you found the property well-maintained. We look forward to welcoming you again soon.Sincerely,Sherwood Residence Management.
AeroCreator
Executive Three Bedroom Room
Date of stay: Sep 2025
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Oct 2, 2025
Wonderful hotel with excellent service, clean rooms, and a very comfortable atmosphere. The only drawback is that it’s not a halal hotel, so Muslim guests may find limited food options.
Response from Property: Dear AeroCreator,Thank you for your kind words! We're thrilled you enjoyed the service, cleanliness, and comfort during your stay. We appreciate your feedback regarding halal options and will take it into consideration to better accommodate all our guests in the future. Looking forward to welcoming you again.Sincerely,Sherwood Residence Management.
Thi Ngoc Hang Nguyen
Premier Three Bedroom Room
Date of stay: Feb 2026
Family
2 reviews
9.5/10
Amazing
Posted on Apr 2, 2026
Excellent stay, spacious. quiet, convenient, staff very friendly and close to major landmarks. Will be back again Highly recommend 👍😍
Response from Property: Dear Thi Ngoc Hang Nguyen,Thank you for your excellent review. We’re so pleased to hear you enjoyed a spacious, quiet, and convenient stay, with friendly staff and easy access to major landmarks. We truly appreciate your recommendation and look forward to welcoming you back again soon.Sincerely,Sherwood Residence Management.
Stephen the Solo guy
Executive Three Bedroom Room
Date of stay: Feb 2026
Travelling with friends
28 reviews
9.5/10
Amazing
Posted on Mar 21, 2026
We stayed in a 3 bedroom 2 bathroom apartment. 100% perfect. pool sauna steam room very nice great service. Thought breakfast was overpriced for Western pallette. I dont particularly fancy Pho for breakfast but that's my issue not the accommodation. overall very nice accommodation would definitely stay again if ever in HCMC.
Response from Property: Dear Stephen the Solo guy,Thank you for sharing your kind words. We’re delighted you enjoyed the apartment and facilities, and truly appreciate your feedback on breakfast. It’s wonderful to know you’d choose to stay with us again. We look forward to welcoming you back to HCMC in the future.Sincerely,Sherwood Residence Management.
Rosemary Weston
Executive Two Bedroom Room
Date of stay: Jan 2026
Family
2 reviews
10/10
Outstanding
Posted on Mar 8, 2026
This was a great apartment in a convenient location. The pool was especially nice to jump into following a day of exploring. There are lots of good restaurants and bars close by as well as shops for groceries. The reception staff were very polite and helpful.
Response from Property: Dear Rosemary Weston,Thank you for your thoughtful review. We’re delighted to hear you enjoyed the convenient location, refreshing pool, and the variety of nearby restaurants, bars, and shops. It’s wonderful to know our reception team made a positive impression with their polite and helpful service. We look forward to welcoming you back for another great stay.Sincerely,Sherwood Residence Management.
Guest User
Executive Two Bedroom Room
Date of stay: Jan 2026
Family
4 reviews
10/10
Outstanding
Posted on Feb 18, 2026
We were upgraded directly to a three-bedroom suite upon check-in. The room was spacious, and both the cleanliness and facilities were excellent. The hotel's location in the consulate area is great, with a pleasant environment. There's also a commercial area just a 10-minute walk away.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re glad you enjoyed the upgrade and found the room spacious and well‑equipped. It’s great to know our location and surroundings added to your stay. We look forward to welcoming you again.Sincerely,Sherwood Residence Management.
qin_ivy
Executive Three Bedroom Room
Date of stay: Jan 2026
Family
11 reviews
10/10
Outstanding
Posted on Mar 14, 2026
The room was spacious, the service attentive, and the hygiene excellent. The swimming pool was large and well-shaded. There's a supermarket right outside the side entrance, and taxis to anywhere are only about 20-30 yuan. The area is quiet; you don't hear a lot of motorbikes. It was hard to find food around during Chinese New Year, but it should be convenient on regular days.
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Response from Property: Dear qin_ivy,Thank you for your thoughtful feedback. We’re delighted you enjoyed the spacious room, attentive service, and relaxing pool, as well as the convenience of nearby shops and quiet surroundings. We look forward to welcoming you again on your next visit.Sincerely,Sherwood Residence Management.
Guest User
Executive Three Bedroom Room
Date of stay: Dec 2025
Family
3 reviews
7.5/10
Posted on Jan 13, 2026
Because we didn’t have enough time to stay, we only slept here. But the room was clean and large, feeling comfortable.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We’re glad to hear that you found the room clean, spacious, and comfortable, even though your stay was brief. We hope you’ll have more time to enjoy our facilities on your next visit, and we look forward to welcoming you back.Sincerely,Sherwood Residence Management.
Guest User
Premier Three Bedroom Room
Date of stay: Dec 2025
Family
12 reviews
10/10
Outstanding
Posted on Feb 3, 2026
Very good, clean and hygienic, and the service was excellent. Plus, there's a free shuttle.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We are delighted that you found our property clean and hygienic, enjoyed the excellent service, and appreciated the convenience of our complimentary shuttle. We look forward to welcoming you back in the future.Sincerely,Sherwood Residence Management.
Guest User
Executive Two Bedroom Room
Date of stay: Nov 2025
Family
4 reviews
10/10
Outstanding
Posted on Jan 13, 2026
Our group was able to get free upgraded room to a larger 3 bd to be adjacent to rest of our group since they no longer has 2bd rooms close together. The staff are friendly and very accommodating. Clean and large rooms made us feel comfortable. Close to major attractions and a big plus for the washer/dryer in unit. Only downfall is how long it takes to wash and dry laundry so make sure you allow enough time to use it.
Response from Property: Dear Valued Guest,Thank you for sharing your experience. We’re glad your group enjoyed the complimentary upgrade and found the rooms spacious, clean, and comfortable. It’s wonderful to hear our staff made you feel welcome and that the location and in-room amenities added to your stay. We look forward to welcoming you back again soon.Sincerely,Sherwood Residence Management.