253 D. Nguyễn Văn Trỗi, Phú Nhuận, Ho Chi Minh City, 70000, VietnamSee Hotel Details
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1 night
Reviews from Real Guests
9.0/10
Great
1395 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.9
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(1395)
Positive reviews(1356)
Reviews with photos/video(318)
Easy to get around(186)
Close to airport(174)
Delicious breakfast(146)
Convenient location(137)
Clean pool(64)
Great swimming pool(64)
Perfect for business trips(55)
Luxurious(7)
Negative reviews(39)
Lz****
Superior Room Non Smoking
Date of stay: Apr 2026
Business traveller
11 reviews
9.5/10
Amazing
Posted on May 30, 2026
Overall, it was excellent! The facilities were comprehensive, and the staff were very friendly, with some even offering Chinese language services. The location is convenient, and there's a supermarket nearby for any essentials. I would definitely choose to stay here again on my next visit!
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Response from Property: Dear Valued Guest,Thank you for your wonderful feedback. We’re delighted to hear that you had an excellent stay and enjoyed our facilities, convenient location, and nearby amenities.It’s especially rewarding to know that our team’s friendliness and multilingual service helped make your stay more comfortable. Your kind words are greatly appreciated.We look forward to welcoming you back on your next visit and thank you for choosing Eastin Grand Hotel Saigon.Warm regards,Eastin Grand Hotel Saigon
Karen In
Superior Room Non Smoking
Date of stay: Apr 2026
Couple
19 reviews
9.0/10
Great
Posted on May 27, 2026
Our second stay here. Fabulous hotel. Amazing breakfast, lovely pool area, lovely rooms, great service! Cuong at Reception, as well as the other staff members, are wonderful!
Looking forward to returning from Australia.
Response from Property: Dear Karen In,Thank you very much for choosing to stay with us again and for sharing such wonderful feedback.We’re so pleased to hear that you enjoyed the breakfast, pool area, rooms, and service throughout your stay. Your kind words for Cuong and the rest of the team will certainly be shared with them, they will be very happy to know they made your visit memorable.We truly appreciate your support and look forward to welcoming you back again in the near future.Warm regards,Eastin Grand Hotel Saigon
Guest User
Superior Room Non Smoking
Date of stay: Apr 2026
Business traveller
13 reviews
8.5/10
Very good
Posted on May 22, 2026
An established hotel with clean and tidy rooms. The breakfast offers a good variety, and the service is excellent. There's a convenience store downstairs. The only downside is the limited dining options nearby, so it's best for those who aren't too particular about food.
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Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re pleased to hear that you enjoyed the cleanliness of the room, our breakfast variety and the service provided by our team.We’re also glad the convenience store added to your overall comfort during the stay. Regarding the nearby dining options, while the area is quieter compared to the city center, we appreciate your comments and are happy that transportation to other dining areas remains convenient.Thank you once again for your support, and we hope to welcome you back again soon.Warm regards,Eastin Grand Hotel Saigon
Zuiaile0724
Superior Room Non Smoking
Date of stay: Mar 2026
Business traveller
3 reviews
10/10
Outstanding
Posted on May 2, 2026
The room itself was pretty good. However, my friend stayed in a room where the closet doors were all mirrors, and he found that really uncomfortable! The hotel also has a pool, which is nice, and it's very convenient as it's close to my company.
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6/8
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re pleased to hear that you enjoyed your room, our pool, and the convenient location near your company.We also appreciate your comment regarding the mirrored closet doors. We understand that room design preferences can vary, and your feedback has been noted for our team’s consideration.We hope to have the opportunity to welcome you and your friends back again.Kind regards,Eastin Grand Hotel Saigon
Xuanhuanzhiliu
Superior Room Non Smoking
Date of stay: Mar 2026
Business traveller
10 reviews
9.0/10
Great
Posted on Apr 22, 2026
The overall environment is pretty good, clean and hygienic. The dining area has also been redecorated, and the food tastes decent. They have a swimming pool and a gym; though small, they have everything you need. The only downside is that the windows are sealed shut.
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Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Eatin Grand Hotel Saigon
Zonghenghuanyu99
Superior Room Non Smoking
Date of stay: Feb 2026
Business traveller
33 reviews
4.0/10
Posted on Mar 29, 2026
This was my second stay here. The reception service was okay, but this time I was given a room with a courtyard-facing window. The view was blocked and the air quality wasn't great. Honestly, it was just average.
Original TextTranslated by Google
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Eatin Grand Hotel Saigon
legendeven
Superior Room Non Smoking
Date of stay: Feb 2026
Business traveller
2 reviews
8.0/10
Very good
Posted on Mar 18, 2026
The room isn't very big and the facilities are quite basic, but the coffee at breakfast is good and the noodles are delicious. It's located near the airport and has a small yard out front, which is convenient for cars waiting.
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Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Eatin Grand Hotel Saigon
Guest User
Superior Room Non Smoking
Date of stay: Dec 2025
Couple
6 reviews
9.0/10
Great
Posted on Jan 24, 2026
Beautiful hotel, very big reception area & room & only 5 - 10 mins from the airport 🛫 which is ideal. We only spent 1nt before flying home. Our room was ok but the bedding felt cold & damp & there was an awful musty smell throughout the hotel. That's our only criticism 😔
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Guest User
Superior Room Non Smoking
Date of stay: Dec 2025
Business traveller
24 reviews
8.5/10
Very good
Posted on Jan 23, 2026
Overall, excellent place to stay (I’ve stayed here before). However, my room had a toilet smell. Would have changed rooms had it not been for just 1 night of stay.
Response from Property: Dear Valued GuestThank you very much for your continued support and for sharing your feedback. We’re delighted to hear that you consider our hotel an excellent place to stay and truly appreciate your returning visit. At the same time, we sincerely apologize for the unpleasant odor you experienced in your room. This is certainly not the standard we aim to provide, and your comment has been shared with our housekeeping and maintenance teams for immediate attention. We regret the inconvenience caused, especially during a short stay, and hope to have the opportunity to welcome you back for a much more comfortable experience in the future.Best Regards, Leon Dolle - General Manager
Guest User
Superior Room Non Smoking
Date of stay: Apr 2026
Business traveller
9 reviews
10/10
Outstanding
Posted on Jun 6, 2026
The room was spotless, and the breakfast spread was great. Since it often rains in Vietnam, they thoughtfully provide umbrellas in the rooms for guests. If you leave a message for the housekeeping staff, they always reply. The hotel staff are very polite and always greet guests.
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Guest User
Superior Room Non Smoking
Date of stay: Apr 2026
Business traveller
9 reviews
7.7/10
Good
Posted on May 23, 2026
On this business trip, I found that the new room had some unclean items, used by others, and even packaging left behind!
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Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the housekeeping oversight you encountered during your recent stay.Finding used items and leftover packaging in the room is certainly not the standard we aim to provide and we understand your disappointment. Your comments have been shared with our Housekeeping team for immediate review and corrective action to ensure greater attention to detail.We appreciate your feedback and hope to have the opportunity to provide you with a much better experience on your next visit.Kind regards,Eastin Grand Hotel Saigon
Anonymous User
Deluxe Room Non Smoking
Date of stay: Oct 2025
Business traveller
2 reviews
8.0/10
Very good
Posted on Dec 1, 2025
The hotel service is good and friendly and near to airport. Have a clean and comfortable bed.
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
faithhhhht
Deluxe Room Non Smoking
Date of stay: Mar 2026
Business traveller
12 reviews
9.0/10
Great
Posted on Apr 23, 2026
overall had a pleasant stay, came for business so location was good for me, although it was further out from the city center in district 1. staff were friendly, room didn't feel the cleanest and slightly dated but acceptable. wish the gym was open till abit later, and that breakfast had a wider selection, but overall okay :)
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We’re pleased to hear that you had a pleasant stay and that our location suited your business needs. It’s also great to know our team made a positive impression.We appreciate your comments regarding room cleanliness and condition, gym hours, and breakfast variety. Your feedback has been shared with the relevant teams for review and improvement.Thank you again for your valuable input. We hope to welcome you back for an even better experience in the future.Kind regards,Eastin Grand Hotel Saigon
Guest User
Superior Room Non Smoking
Date of stay: Feb 2026
Business traveller
1 reviews
9.5/10
Amazing
Posted on Apr 3, 2026
It was great. But the view was a little bit disappointed. I gonna visit this again. Hope you to change the room in next time.
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re delighted to hear that you had a great stay with us.We apologize that the room view did not meet your expectations. Please feel free to let us know your preference on your next visit, and we will do our best to arrange a room with a better view, subject to availability.We look forward to welcoming you back again soon.Warm regards,Eastin Grand Hotel Saigon
elnene
Superior Room Non Smoking
Date of stay: Aug 2025
Business traveller
104 reviews
10/10
Outstanding
Posted on Sep 17, 2025
As a frequent traveler who has experienced numerous hotels across the globe, Eastin Grand Hotel Saigon in Ho Chi Minh City stands out as a remarkable choice for both business and leisure trips. Having stayed here multiple times, I can confidently say it consistently delivers a top-notch experience.
The hotel's prime location is a significant advantage. It's conveniently situated just a 10-15 minute drive from Tan Son Nhat International Airport
, making transitions smooth after long flights. While not in the very heart of District 1, it offers easy access to the city center and key attractions like the War Remnants Museum and Independence Palace, with taxis and Grab services readily available.
The service is truly exceptional. The staff is highly efficient, professional, and courteous. Check-in and check-out processes are always swift and hassle-free
. What impressed me greatly is the multilingual proficiency of the faculty; they are not only fluent in English but some also converse comfortably in Chinese, which is immensely helpful for international guests.
Accommodations are spacious and well-appointed. The rooms are elegantly furnished with modern amenities, including comfortable beds, minibars, refrigerators, and complimentary Wi-Fi. While some guests note that certain areas of the hotel show slight signs of age, the rooms are maintained very cleanly. A minor point some travelers mention is that the air conditioning can be quite powerful.
Dining options are a highlight. The breakfast buffet is extensive and delicious, featuring a wide variety of choices from Vietnamese pho and Western pastries to sushi and fresh fruits. The hotel houses several restaurants, including Tung Garden for Chinese cuisine and Cafe Sai Gon for international dishes, ensuring diverse culinary experiences throughout the day.
For relaxation and productivity, the facilities are outstanding. The outdoor swimming pool is perfect for a refreshing dip or some laps, and the well-equipped fitness center allows you to maintain your workout routine. Business travelers will appreciate the executive lounge and the comprehensive business center with meeting rooms.
In conclusion, Eastin Grand Hotel Saigon excels in comfort, convenience, and service. It's a hotel I return to without hesitation and wholeheartedly recommend to fellow travelers seeking a reliable and enjoyable stay in Ho Chi Minh City.
6/10
Response from Property: Dear elneneThank you so much for taking the time to share such a thoughtful and comprehensive review of your stay with us. We are truly honored to be recognized as your trusted choice in Ho Chi Minh City, and it is wonderful to know that our convenient location, attentive service, comfortable rooms, and diverse dining options consistently meet your expectations.Your kind recognition of our multilingual staff and the variety of facilities we provide—from the pool and fitness center to our business services—means a great deal to us. We also appreciate your constructive comments regarding areas that can be refreshed, and rest assured that your feedback is invaluable as we continuously enhance our guest experience.It is always a pleasure to welcome you back, and we look forward to making each of your future visits just as memorable and enjoyable.Warm regards,Eastin Grand Hotel Saigon