From check-in to check-out, I was overall very satisfied.
Taking a Grab taxi from the airport cost approximately 100,000 Indonesian Rupiah. You need to walk up a flight of stairs to enter, and although I carried my own luggage, there was someone to help open the door. The check-in staff communicated effortlessly in English, and I was asked to sit and wait briefly.
I was assigned a corner room, but that was fine as I was just looking for a good value-for-money hotel to rest for a few hours during a layover. If you mind a corner room, you might want to mention it in advance.
The room was very clean. Laundry service is available for a fee, with a 24-hour turnaround. If you need it sooner, an expedited service is available for an extra charge, which I found to be reasonably priced. There were plenty of charging outlets. The mini-bar was paid, but the prices were fair.
The slippers were regular reusable bathroom slippers, not disposable ones. What surprised me positively was the provision of cotton swabs, makeup remover pads, and a nail file, placed alongside the disposable toothbrush and comb. The bathroom had a wet/dry separation. The shower area was a bit dim, but I suspect that's due to it being a corner room. The hairdryer was a Panasonic, which was great, with only a slight bit of dust, suggesting the room hadn't been occupied for a few days.
The room temperature was quite comfortable; I only realized I hadn't turned on the air conditioning after showering.
After checking out, I could store my luggage for free. When I returned to pick it up, I rested on the sofa for a while, and the staff thoughtfully brought me water. Finally, when I left, the staff helped me carry my luggage downstairs and even put it into the taxi's trunk, which was very considerate.
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