After checking in, someone seemed to have entered the room.
I checked in at noon and entered the room. I didn't smell any cigarettes, nor did I see any cigarette ashes on the table.
After going out, I returned to the hotel that night and the room smelled of cigarettes. 🚬 I was complaining at the door about who was smoking in the hotel, but upon entering, I found cigarette ashes on the table.
I called the front desk, and they were friendly enough. They told me to ask the manager to come up. After 20 minutes, no one came. I called a second time, and they sent security to investigate... 😓 The manager didn't offer an explanation. 😓 I later said I needed a room change, and security left to ask the manager if she needed one. The manager said, "Then just move on."
I figured I didn't want to argue so late at night... so I let it go.
I told the manager I needed an explanation for the cigarette ashes and to check the security cameras to see if anyone had come in. The manager promised to get a response, but even after checking out, there was still no response...
Remember to take your valuables with you when you check in...
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