SureStay Plus Hotel by Best Western Hesperia
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hesperia

SureStay Plus Hotel by Best Western Hesperia

Health Protected
12033 Oakwood Ave, Hesperia, California 92345, United States
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A stay at SureStay Plus Hotel by Best Western Hesperia places you in the heart of Hesperia, within a 5-minute drive of Scandia Family Fun Center and The Mall of Victor Valley. This hotel is 2.6 mi (4.2 km) from Desert Valley Hospital and 2.8 mi (4.6 km) from Hesperia Community park.Show More
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hotel overview picture
3.5/5Cleanliness: 3.5
All 100 Reviews
Amenities
24-Hour Front DeskWake-Up CallWi-Fi in Public AreasFreeSpaFax/Copying Service
All Amenities
Surroundings
Train: Victorville station
(10.7km)
Landmarks: Victor Bowl
(390m)
Landmarks: Cinemark Victorville 16 and XD
(780m)
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Rooms

Guest Reviews

Policies

Services & Amenities

1 King Bed, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, Chair with Ottoman
2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, Chair with Ottoman

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
1 King Bed, Smoking Room, Microwave and Refrigerator, Flat Screen Television, Chair with Ottoman
8

1 King Bed, Smoking Room, Microwave and Refrigerator, Flat Screen Television, Chair with Ottoman

1 King bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
2 Queen Beds, Smoking Room, Microwave and Refrigerator, Flat Screen Television, Chair with Ottoman
8

2 Queen Beds, Smoking Room, Microwave and Refrigerator, Flat Screen Television, Chair with Ottoman

2 Queen bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
King Room with Sofabed - Non-Smoking
9

King Room with Sofabed - Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
Queen Room with Two Queen Beds - Non-Smoking
8

Queen Room with Two Queen Beds - Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
Accessible-1 King, Mobility Accessible, Roll in Shower, Smoking Room
4

Accessible-1 King, Mobility Accessible, Roll in Shower, Smoking Room

1 King bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking
4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
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Guest Reviews(100)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.5
Guest User
January 1, 2023
Horrible, terrible dirty hotel. Not a best Western Standard, way below standard. Room was stinky, I called front desk and the clerk argued saying it’s non smoking, declined to switch. Requested to speak to the manager was told the owners were not there. I need my full refund, I did not sleep whole night.
Lisa Cloyd
June 5, 2021
Very friendly amazing people. Very helpful and kind hearted. Rooms very clean. Outside clean quite
Mike
January 11, 2024
The hotel is centrally located and close to a lot of great stores/restaurants. Unfortunately, the first room we got on the first floor was not clean at all and had sticky floors and counter tops. The room phone didn’t work either, which was really strange. There was also grease stains on the bed, and on the TV. The second room was a bit better, but very out dated. There’s also a really loud club/restaurant right across which kept myself and my family up all night. The continental breakfast was pretty good, and the staff there were thankfully pretty helpful w/ my issues.
Erica
January 3, 2024
I tried to book online and the ******* app defaulted back to the current day I was searching instead of a future date. I booked the room and realized the checkin was for the same day! I immediately called to change the booking but SureStay refused to change the date. ******* tried to help and could not get anywhere with the property manager. I wasn’t trying to cancel just move the date and they said no way. They obviously couldn’t care less about people.
Ramona
December 25, 2023
I thought this hotel was going to be a bit better than the econo lodge but i was sooooo wrong. The bed was very uncomfortable felt like i was sleeping on the floor, the pillows were small. The worst part of my stay was the guest next door was blasting the TV at 3am untill 7am hardly got any sleep won't be coming back to this hotel needs upgrading.
Bertha
December 3, 2023
The property was nice enough. We requested a non-smoking room yet the room had a strong smoke smell. Could've been from the people outside or room next door. The room was clean though. The pool was dirty, water was kinda of greenish 😩Nice Staff and breakfast.
David
December 29, 2023
They charge you for service animals, or they don’t believe that you have a service animal
Carlos
October 23, 2023
Customer service was horrendous, living conditions unacceptable, dirty and noisy. Will never stay here again.
Wayne and Faye
October 9, 2023
First room they gave us door wasn’t opening. Then they gave us another room. No signs how to find the breakfast room. We were told is next to room 106 the shaded room. The shade looked like an old rug . All messed up and faded. The breakfast room was dark. No one bothered to open the shades. Eggs and sausage patties were shlitly warm. The bathtub in the corner had lots of soap residue, long hair next to bathtub by the toilet side…on the floor. The TV control wasn’t able to turn the volume down.. The entrance doors were dusty and slightly dirty

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children aged 12 and above are welcome at this hotel.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Renovated: 2019
  • Number of Rooms: 69
A stay at SureStay Plus Hotel by Best Western Hesperia places you in the heart of Hesperia, within a 5-minute drive of Scandia Family Fun Center and The Mall of Victor Valley. This hotel is 2.6 mi (4.2 km) from Desert Valley Hospital and 2.8 mi (4.6 km) from Hesperia Community park.

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

A complimentary breakfast is included.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 68 guestrooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at SureStay Plus Hotel by Best Western Hesperia?

Prices at SureStay Plus Hotel by Best Western Hesperia are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Hesperia?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does SureStay Plus Hotel by Best Western Hesperia provide airport transfer services?

No, the SureStay Plus Hotel by Best Western Hesperia doesn't provide airport transfer services.

What amenities and services does SureStay Plus Hotel by Best Western Hesperia have?

SureStay Plus Hotel by Best Western Hesperia has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, 24-Hour Front Desk.

Does SureStay Plus Hotel by Best Western Hesperia have a swimming pool?

Yes, SureStay Plus Hotel by Best Western Hesperia has a pool. Pool type: Outdoor Swimming Pool.

Does SureStay Plus Hotel by Best Western Hesperia have fitness amenities?

No, SureStay Plus Hotel by Best Western Hesperia doesn't have fitness amenities.

Does SureStay Plus Hotel by Best Western Hesperia provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does SureStay Plus Hotel by Best Western Hesperia have non-smoking rooms?

Please view the hotel listing for details.

Does SureStay Plus Hotel by Best Western Hesperia provide breakfast?

Yes, SureStay Plus Hotel by Best Western Hesperia provides breakfast.

Does SureStay Plus Hotel by Best Western Hesperia have a restaurant?

No, SureStay Plus Hotel by Best Western Hesperia doesn't have a restaurant.

About This Property

Nearest Train StationVictorville station
Distance to Train Station10.72KM
Average Price FromSGD155
Hotel Star Rating2