SureStay Hotel by Best Western Helen Downtown
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SureStay Hotel by Best Western Helen Downtown

Discover SureStay Hotel by Best Western Helen Downtown, an 2-star stay in Helen. With a score of 8.5/10 based on 103 reviews, it offers an outstanding blend of quality and value, with prices starting from S$ 143.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Georgia Mountain Coaster: 0.15km from the hotel

Helendorf River Inn

Suites & Conference Center: 0.16km from the hotel

Pirate's Cove Adventure Golf: 0.15km from the hotel

Amenity Highlights

Pets policy: Pets are allowed, including cats、dogs, for a fee of USD 15 (approx. S$ 2).

The above hotel prices are based on Trip.com for July 17-July 23.

SureStay Hotel by Best Western Helen Downtown

Renovated in 2025
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We Price Match
Highlights
Heated pool
Delicious breakfast
Suite
Ideal location
Balcony
+3 more
Amenities
All amenities
Property Description
Show more
Cleanliness8.5
Amenities8.4
Location8.5
Service8.5
Surroundings
Train: Toccoa
(48.2km)
Train: Gainesville Station
(54.8km)
Landmarks: Georgia Mountain Coaster
(150m)
Landmarks: Pirate's Cove Adventure Golf
(150m)
Landmarks: Helendorf River Inn, Suites & Conference Center
(160m)
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4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Microwave And Refrigerator, Flat Screen Television

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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2

Suite-1 King Bed, Non-Smoking, Whirlpool, Flat Screen Television, High Speed Internet Access, Microw

Bedroom 1:1 King bed
Has window
Non-smoking
Room Details
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4

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

2 Double bed
Non-smoking
Cable Channels
Room Details
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4

Suite-1 King Bed, Non-Smoking, Balcony, Whirlpool, Fireplace, Microwave And Refrigerator, Walk In Shower

1 King bed
Non-smoking
Balcony
Cable Channels
Room Details
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3

Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking

2 Double bed
Non-smoking
Cable Channels
Room Details
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3

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave And Refrigerator, Wi-Fi

1 King bed
Non-smoking
Cable Channels
Room Details
Check Availability
2

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, High Speed Internet

2 Double bed
Has window
Non-smoking
Room Details
Check Availability
4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

1 King bed
Non-smoking
Cable Channels
Room Details
Check Availability
2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, High Speed Internet Acc

1 King bed
Has window
Non-smoking
Room Details
Check Availability
Hide Room Types

Average for similar properties in Helen
Guest User
July 1, 2026
Great hotel room was really nice and clean All the staff was awesome. Would stay here again. I would recommend it also.b
Practitioner6879
April 5, 2025
In the city of Helen, opposite the mountain coaster, shopping and dining are all within walking distance, and parking is free. Many parking lots in downtown Helen charge $10. The free breakfast is a bit simple, with no freshly cooked hot food, but there are corn flakes, microwaved hamburgers and bread, bagels, and yogurt, boiled eggs and milk in the refrigerator. There is also water, hot coffee, and juice. The fruits include oranges, bananas and apples. Considering the quality of service, the price of accommodation in downtown Helen is considered cheap.
Original TextTranslation provided by Google
Guest User
August 29, 2025
房間位置方便，去小鎮步行很近。酒店早餐也挺不錯的。房間夠大 停車就在門口，入住後提交車輛訊息就可以免費停車
Translate
William
April 11, 2026
Parking was easy and check-in was pretty straightforward. The room was comfortable and very clean. However, the pool and ice machine was out of order and tv remote wasn’t working properly. Breakfast was good and fresh. Overall, a good stay.
Michele
April 7, 2026
Room was nice but we went because it had a heated pool .well the pool is not heated ,the building the pool is in is heated.
Mikiko
March 30, 2026
Room was very clean. Bed was too soft for us, since my husband has back pain and wasn't too comfortable for him. The location is perfect! Walking distance from the downtown.
John
March 21, 2026
Room was clean, mattress was very soft and bumpy and faucet in the shower was held on by silicon and moved a little. Staff was pleasant and you could walk to town in a few minutes.
Randy
March 20, 2026
First off, staff was extremely courteous and pleasant and our room was very clean. The location was really great, within walking distance to all of the downtown area, which is a great value since most nearby parking costs extra. There was some noise that interrupted our rest at times, that we attribute to the age of property. The heater was loud when it kicked in quite often. And when someone was taking a shower in a close by room there was a loud noise in the pipes, almost like a waterfall. Also, breakfast was fine, but the coffee was extremely weak, almost like colored water. Although none of these things were deal-breakers for the price, they just really need mentioning.
Michael
March 20, 2026
Perfect location. The staff was wonderful, and our visit of 3 days could not have been better. Thank you to the staff for making our 3 days a real pleasure!

Services & Amenities

Property Policies

Check-in and Check-out Times
Check-in: 15:00–04:00 the next day
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$15.00 (approx. S$ 19.33) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Local hotel name: SureStay Hotel by Best Western Helen Downtown
  • Renovated: 2025
  • Number of Rooms: 57
Phone:+1-706-8782191
Email:frontdesk@surestayhelen.com
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!

You might be wondering

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in at SureStay Hotel by Best Western Helen Downtown is from 15:00-04:00 and check-out is until 11:00.

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, SureStay Hotel by Best Western Helen Downtown has a pool. You can find more details about the pool and other hotel facilities on this page.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

Prices at SureStay Hotel by Best Western Helen Downtown vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

Does SureStay Hotel by Best Western Helen Downtown provide breakfast?

Yes, SureStay Hotel by Best Western Helen Downtown provides breakfast for guests. Breakfast option includes Western.

What’s the cancellation policy at SureStay Hotel by Best Western Helen Downtown?

The cancellation policy at SureStay Hotel by Best Western Helen Downtown depends on your room type and booking terms.

What attractions are close to SureStay Hotel by Best Western Helen Downtown?

The closest attraction to to SureStay Hotel by Best Western Helen Downtown is Georgia Mountain Coaster, located just 150m from your search (straight-line distance) from the hotel.

What is the nearest train station to SureStay Hotel by Best Western Helen Downtown?

The nearest train station is Toccoa, located about 42 mins from hotel by car (48.2km) away.

About This Property

Nearest Train StationToccoa
Distance to Train Station48.19KM
Average Price FromSGD274
Hotel Star Rating2
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