To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.3
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All Reviews(149)
Positive reviews(136)
Reviews with photos/video(11)
Awesome stay(36)
Classy environment(13)
Clean and tidy(8)
Delicious breakfast(5)
Easy to get around(4)
Friendly front desk staff(4)
Average sound insulation(3)
Negative reviews(13)
Sun-
Stayed in Nov 2021
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 21, 2021
Hotel environment is very good, high-end. The transportation is convenient. I recommend everyone to stay here. Miss Sang at the front desk has a good service.
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Guest User
Deluxe Double Room
Stayed in Nov 2021
Business travellers
6 review
4.7/5
Amazing
Posted on Nov 12, 2021
The bed was very comfortable and the breakfast was very rich. There was a fly in the ointment. Finding a room felt like a maze, and there were some glitches in the hairdryer and toilet, although it did not affect the use. Overall, the price/performance ratio is still very high, and will choose to stay next time.
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Guest User
Deluxe Double Room
Stayed in Sep 2021
Business travellers
57 review
5.0/5
Outstanding
Posted on Sep 12, 2021
The hotel is close to Hefei Station. Line 3 is directly accessible and only one stop. The lady at the front desk was enthusiastic and the service attitude was very good. They also helped me upgrade the cabin. The room was very comfortable and I fell asleep super comfortable! When I left the hotel, I saw the beautiful sunset glow and the fountain at the front desk of the hotel.
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Anonymous User
Deluxe Double Room
Stayed in Aug 2021
Business travellers
1 review
1.0/5
Posted on Aug 21, 2021
The hotel’s service attitude is not good, the facilities are outdated, and the sanitation is sloppy. The staff will send something and push it for fear of trouble, and the charges are also messy. Ctrip booked 275 a night, and the overtime charge was charged at half the rack rate of 450, which is almost in time for the room rate for one night. , And the front desk can’t make a clear one-time call, which seriously disturbs the guests who sleep during the day. If you have something to tell you that there are not enough staff, you can find a solution by yourself. The lobby is very gloomy and looks very declining. The rich dislike ordinary people’s expensive series. The brain circuit at the front desk is very strange, and I can talk back to the customer, which is very powerful 👍🏻. The hygiene is not good, and the hair dryer is as weak as a toy. Stayed in the hotel with the worst service attitude. There is no comfort in staying, and I was so angry twice! I've never written a bad review, I'm so angry! Sleeping on the street will not stay in the hotel for the second time!
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Guest User
Deluxe Double Room
Stayed in Sep 2021
Business travellers
5 review
5.0/5
Outstanding
Posted on Sep 19, 2021
Service and environment are good, rich breakfast
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Guest User
Deluxe Double Room
Stayed in Jul 2021
Other
1 review
4.7/5
Amazing
Posted on Aug 8, 2021
The environment is very good, the front desk service is average, reflecting that the manager just swipes the card to enter the room. The front desk said that they are all like this at first, and did not feel that there is a problem at all. Later, they said that it was their problem. Still a man (knocked on the door twice before entering, less than 10 seconds after getting off the bed, the door has been opened)
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Guest User
Superior Suite
Stayed in Jul 2021
Business travellers
16 review
2.2/5
Posted on Jul 14, 2021
Facilities and services need to be improved. The original reservation came out after staying two days a week. The sound of the air conditioner is louder than the sound of the TV. There is always a squeaky machine noise. The attitude of the front desk at check-in was really...like I owed money.