Hotels near LensCrafters, Hayward

First, let me say that we've never stayed here before. We came and stayed here for my niece's wedding at the local golf course. We arrived a day early and I had requested a spa tub room. To begin with the room was fabulous. It was CLEAN and regularly maintained you could tell. The spa tub was to die for. The bed had a mattress I loved it was so comfortable and the pillows were sent from heaven. I asked if I could get the address where they got the pillows and they let me buy two of them from them. The customer service was better than any customer service I've ever had my entire life and I'm going on 62. My entire family stayed for the duration of the wedding, but my husband and I arrived early and left a few days after the family. We loved the hotel and service so much we are coming back for our 30 year anniversary on July 11, 2022. This will always be our go to place for a getaway just my husband and I. It is fabulous. I can't say enough about it. The customer service was what stands out even beyond all the other fabulous things the hotel offers. It is just above and beyond any of the others. I love this place every day and every minute. May God have mercy on us. No one paid us to say these things and the hotel workers were above and beyond when it comes to service. I mean you cannot find any better service anywhere.

I stayed here Friday 11/29-Sunday 12/1 and was very pleasantly surprised. Check in/check out was quick and painless and the front desk clerks were friendly and accommodating. The hotel lobby has modern decor and is inviting with the delicious aroma of fresh popped popcorn available to guests, as well as fresh baked cookies, a bowl of apples and refreshing lemon water. Coffee is available 24 hrs. Our room was incredibly clean, comfortable beds and pillows. The heater worked well and I appreciated that this is a smoke free hotel and there is a recycling can in the room. There is a vending machine with your typical snacks. I do wish there were one or two healthier choices like nutri-grain or granola bars. There is a full breakfast bar including eggs, vege “meat” patty, potatoes, biscuits & gravy, pancakes, waffles, yogurt, bread, bagels, oatmeal-all with accompaniments. The hotel is not seen off the freeway but it’s 880 and 580 convenient. It’s close to the Bart Station if you wanted to stay out of S.F. and ride into the city. The hotel is maybe 15 minutes from Oakland International. This hotel is great if you have guests coming in for special a occasion. There’s a Starbucks within walking distance, and close to Castro Valley Blvd w/access to a variety of sit down family restaurants, mini golf, bowling and a local movie theater. I will definitely Be staying here again.

Free parking , 2 hr early check in without paying extra fee. Rooms were clean , very comfortable beds. Union landing close by ,many restaurants can find any type of foods, shopping center just in case .

I’ve stayed here a few times now and TBH I’ve never really had any issues. The Front Desk are welcoming and very helpful. I can’t remember the girls name but she’s young and very pretty anyways she was very patient with me after she had checked me out and checked me right back in. It took the deposit money a few to hit my account again but she was willing and ready to work something out for me. One thing I do wish this Hotel had was some bacon sausage and eggs to their morning breakfast.

I'm a Platinum member and asked for a spacious King bed and usually get a high floor. This time, they gave me a first floor handicap accessible room with no body wash in the dispenser. When I checked in, they asked if I wanted a 4pm check out, I said yes. When I returned from lunch all of my personal belongings were missing from my room and the room was partially turned over. When I inquired what happened, they told me the person that checked me in didn't mark it as late check out but the funny part is my key card to access the room still worked after 1pm when she had said the system showed a 12pm check out. That in itself didn't make any sense. When I attempted to resolve the situation, I was told that there is no Manager on site and that there is nothing they can do. I could, however, come back at 11pm to talk to the Manager on the night shift and those were the only options until I called customer service. I still don't have this situation resolved as I had personal property in the room that's missing and have not heard back from anyone about it. I would stay away from this property until they get their staff properly trained and when they have management oversight on the weekends. I had to leave with the Managers information after an entire hour and I should have still been in the room for another 2 hours but due to a blunder by the staff, I was kicked out of the room and wasn't even offered another one to complete my stay at the booked time. Also, the customer service was horrible. All but the last lady that helped me get the information I needed to get out the door after dealing with this for over an hour while they were attempting to reach someone that could make a decision, to no avail.

I came here because I was tired . I remembered being offered free breakfast but I was leaving before breakfast time . But thanks for the offer . It’s within walking distance to the bball arena and baseball park . And not too far from the airport . There are some other shops and restaurants around but I just stayed because I was tired . The bathtub was nice .

Breakfast is good. In order to see the Warriors' game live here, I like the shuttle bus service. Because of the law and order in Auckland, it is quite late to watch the game. It is just that the hotel can pick up and drop off to watch the game and call to wait a few minutes to get there. If a person comes to the game, recommend this hotel.

The room was clean, relatively large, the surrounding environment was very good, and the hotel service was good.

Very good hospitality. I have stayed at this hotel many times and always get a warm welcome from the staff. The staff at the hotel are so accommodating and friendly. The rooms are very nice and there is a good restaurant and bar. The hotel has a good spacious gym with a variety of exercise equipment. Very good location with a short walk to good restaurants and shopping.

The location of the hotel is close to the high-speed port and is convenient for going out. Also close to the outlet, not bad. The hotel has a swimming pool and gym facilities. Breakfast is also good, very rich. Provide wifi service. It may take a little trouble to install hot water. Ample parking is available. There is no place to go shopping nearby. There are a lot of gas stations.