We decided to spend a holiday in Armenia with a friend. Since in the yard of August, and all the checked accommodation was already booked at the last moment. According to the reviews, we found a good Sphera by Stellar hotels like 4☆. Booked, paid, arrived ... Settlements in 14.00 Standard, we arrived much earlier, wanted to pay for early entry but our room was still busy, others apparently didn't and we were asked to wait. In 14.00 we came to the resepshen and here for the first time our unpleasant acquaintance with the hotel was held, our room was not removed and we were asked to wait 20 minutes. We drove up on nothing not to blame the girl on the resepshn and went to wait ... After 20 minutes we were settled in a freshly clean room, a stylish interior, a comfortable bed (we 2 girls didn't even offer to spread a double bed on two separate beds) and a piece of the dumped folk nail on the just-dryed carpet cover. Next showers: for some reason all shampoo, etc. in one instance, even a one-time toothbrush is one, apparently we had to share it ... truth after 5 minutes we found the second, truth of use in boxing on the table in the bathroom. Together something wet, used and unclear. Today 5 days in this hotel, we leave tomorrow. ”Clean” every day. Someone's used brush is still on the spot. In general, all the cleaning is a bed-stick and garbage-removal. We are 2 girls, even hair in the bathroom never dared. But the last drop today was the missing open soap and absence toilet ... the open was taken, and the new one didn't put. Papers floor roll, new one is not. Like the lion for the body never changed, although we used them only. The second set of shampoo, etc. by the way, is not. Towels have never changed even when I was bleeding my own blood from a cut finger. general dirt and savings, spoiled all the impression. And the hotel as a whole is good, polite staff on the respiratory, everyone speaks several languages. All requests were responded, the safe was replaced (the engineer thanks for patience). But cleaning is not their end. By the way, the towel dryer in our room also didn't work for a day.