To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(49)
Positive reviews(40)
Reviews with photos/video(3)
Awesome rooms(5)
Clean and tidy(4)
Great location(4)
Convenient location(4)
Great service(2)
Negative reviews(9)
Guest User
Two Queen Room
Stayed in Jun 2024
Family
1 reviews
3.5/5
Posted on Jul 6, 2024
Basic, parking limited. Credit card hold was not refunded fully. Need to follow up.
Yang
Two Queen Room
Stayed in Jul 2024
Family
1 reviews
4.5/5
Great
Posted on Jul 7, 2024
Location is good. Price is reasonable. Swimming pool and jacuzzi is clean well maintained.
Johnny B Good
Two Queen Room
Stayed in Feb 2024
Couples
21 reviews
3.2/5
Posted on Feb 24, 2024
This hotel is not convenient from the airport. There is no shuttle bus from the airport. We saw a fake review that said there is a shuttle bus. it's so bad! Ctrip should not allow such a review!! When we realised that there is no shuttle bus from the airport, we called an Uber from the airport to go to the hotel. Each way the Uber cost 46 dollars (without tip). Even though the hotel is not very far from the airport. We don't know why it's so expensive. So we paid 100 dollars just to from and to the airport. We are not happy about it :(
So don't stay at this hotel if you are going from the airport. Don't make the same mistake we did and waste your money.
Temuujin
Two Queen Room
Stayed in Jan 2024
Family
6 reviews
4.2/5
Very Good
Posted on Feb 5, 2024
I recently had the opportunity to stay at the Courtyard by Marriott Los Angeles LAX/Hawthorne for a business trip, and I must say, it was a rather pleasant experience overall.
First and foremost, the hotel's proximity to Los Angeles International Airport (LAX) is a major advantage. It's a mere 10-minute drive away, which made it incredibly convenient for someone like me who had to catch an early morning flight. The hotel also provides a free shuttle service to and from the airport, which was a nice touch.
The check-in process was efficient, and the staff at the front desk were courteous and welcoming. The lobby area is clean, modern, and well-designed, creating a favorable first impression.
I stayed in a standard room, and it was clean and well-maintained. The bed was comfortable, and I appreciated the extra pillows provided. The room had a decent view and was adequately spacious for a solo traveler. The bathroom was also clean and stocked with the necessary amenities.
One of the highlights of my stay was the on-site restaurant, The Bistro. The food was surprisingly good, and they offered a variety of options for breakfast and dinner. The staff at the restaurant were attentive and provided excellent service. However, I found the prices a bit on the higher side.
The fitness center was well-equipped, and I was able to maintain my workout routine during my stay. The hotel also has a small outdoor pool, although I didn't have the chance to use it during my stay.
The only downside to my experience was the noise level in the hallways and adjacent rooms. Thin walls seemed to allow sound to carry, which made it a bit difficult to sleep when there were noisy neighbors. Additionally, the Wi-Fi connection was a bit slow at times, which could be frustrating if you're trying to get work done.
Overall, the Courtyard by Marriott Los Angeles LAX/Hawthorne is a solid choice for travelers looking for convenience near the airport. The friendly staff, clean rooms, and excellent dining options make it a comfortable place to stay. However, improvements in soundproofing and Wi-Fi speed would enhance the overall experience.
Chin
King Room
Stayed in Nov 2023
Couples
1 reviews
3.2/5
Posted on Nov 10, 2023
Had stayed at the hotel for 7 nights and satisfied with the spacious room and all amenities in the hotel.
However, we are disappointed with the management on the housekeeping arrangement. During our 7 nights of stay, there is only ONCE room cleaning service provided. Had multiple checked with counter, they said they will arrange room cleaning the day but they didn’t.
Hope the management can improve this issue.
Guest User
King Room
Stayed in May 2023
Family
1 reviews
4.5/5
Great
Posted on May 28, 2023
Clean and large room and comfortable bed, I could enjoy internet TV with my Netflix account. Staffs were very kind.
KLucy
Two Queen Room
Stayed in Nov 2021
Couples
1 reviews
4.0/5
Very Good
Posted on Nov 18, 2021
It was nice that there was a bar right in the hotel. Staff was very friendly and accommodating.
Anonymous User
King Room
Stayed in Sep 2024
Business travellers
3 reviews
4.0/5
Very Good
Posted on Oct 2, 2024
The room is big and relatively new. The mattress is not too soft, so I don't have back pain when sleeping. The location is very close to the airport. There are some supermarkets around for eating and shopping. It is relatively quiet. Breakfast is a la carte.
Original TextTranslated by Google
Guest User
King Room
Stayed in Oct 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Oct 9, 2024
The environment and service are simple and clean, but there is no shuttle bus! Take an Uber taxi for $25 to the terminal.
Original TextTranslated by Google
Guest User
King Room
Stayed in Sep 2024
Business travellers
2 reviews
4.7/5
Amazing
Posted on Sep 8, 2024
The room is OK. I especially like the lobby on the first floor of the hotel. It is very spacious and has a separate small card seat. I like it very much.
Original TextTranslated by Google
Guest User
Two Queen Room
Stayed in Sep 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
The room is big, a little far from the car rental point
Original TextTranslated by Google
On Tik Andy
Two Queen Room
Stayed in Feb 2024
Travel with friends
9 reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
The location is excellent, close to the airport, and there are restaurants nearby for convenience
Original TextTranslated by Google
Guest User
Two Queen Room
Stayed in May 2024
Family
9 reviews
4.0/5
Very Good
Posted on Jun 1, 2024
Good location, close to the airport, relatively quiet, new room
Original TextTranslated by Google
Guest User
King Room
Stayed in Sep 2024
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
Convenient hotel location
Original TextTranslated by Google
Guest User
Two Queen Room
Stayed in Mar 2023
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Mar 30, 2023
really clean and nice
Friendly, cheap, and good Starbucks
very satisfied
If you are not planning to play downtown, think here.