Kikunoya Reviews

Our stay at Hotel Kikunoya on Miyajima was hands-down one of the best ryokan/hot spring hotel experiences we’ve ever had! We arrived at this beautifully renovated, fully equipped property and were immediately greeted by incredibly warm and friendly staff. Our room was spotlessly clean, surprisingly spacious, and very comfortable. The meals were absolutely delicious—fresh, seasonal, and beautifully presented. They offer a thoughtful pick-up service between the Miyajima pier and the hotel, which made arrival and departure so easy. The highlight was celebrating my birthday during dinner. The staff surprised me by gathering around our table, singing “Happy Birthday,” and presenting a sweet little souvenir gift. It felt so heartfelt and made us feel truly at home during our entire stay. I can’t recommend Hotel Kikunoya (菊乃家) highly enough to anyone visiting Miyajima—whether you’re looking for stunning views, excellent onsen facilities, or just genuine Japanese hospitality. Thank you so much, Kikunoya!

The staff were very friendly and there was a very personal touch to the check in process. The room was nice and clean and the beds were comfortable. We'd stay again!

A truly pleasant stay. The welcome was perfectly fine and the place is very nice. It's a really convenient location to fully enjoy the island and its unique atmosphere. A good spot to discover the surroundings with ease!

The room was decent, it's a bit of a walk up to the hotel but they do provide a free shuttle bus service from the ferry terminal, though I didn't take it as I like to explore the island a bit. The hotel is relatively closer to the Mt Misen Ropeway, but sadly it was under maintenence during my stay there. The public bath is the highlight of my stay there, it was amazing and nobody was using it in the time I was there, so I had the entire jacuzzi to myself to relax in. For the shy ones, you are able to check if the bath is occupied from the television in the room before heading there. The staff were very kind and tried their best to communicate with me in English, and even provided recommendations for dinner around the island as I did not opt for the dinner there. A single momiji manju was waiting on the table when I entered the room with a handwritten note from the staff, which was a very nice gesture.

Overall is good, but you’ll have to be decent at English in order to enjoy the hotel experience fully.

Awazing Hotel really close to big Torii Gate and temple. About 3-5 minutes walk from major viewpoints. The staff was welcomming and breakfast (was included) was delicious. Hugly recommend this hote Little welcomming gift was in our room They are a little bit far from the ferry port but they can arrange transfer

This hotel is a bit far away 鳥居 but they provide 溫泉，will stay in next time.

Right up the hill, our room had a view of the Torii, and the onsen is great, with an inside and outside option. They also offered to drive us to and from the ferry, but it’s such a short walk, we didn’t mind. The famous white tanuki is sometimes seen nearby, and around the corner the best anago meshi in town.

Perfect service. They staff would check with each customer what time they would like breakfast and whether they want western or Japanese breakfast. When checking out, they also offered to drive us to the ferry terminal.

People are polite, and room is clear and comfortable, except location is a little bit far from ship shore, all other things are good.

The hosts at this Ryoken are so welcoming, friendly and helpful! They picked us up from the ferry terminal when we arrived and dropped us back there on departure. This was crucial as we would have otherwise struggled with our suitcases up the hills and through the labyrinth of small streets! The location is a little bit away from the central area, but that is what we wanted. It was so peaceful at night, the deer wandered past our the front as we relaxed in the open air footpath. The food was nothing short of excellent. They specialise in seafood dishes so if you have an allergy it would be important to let the hosts know before you arrive. The rooms were simply and elegantly appointed: we had everything we needed. The onsen onsite was fantastic! After a long day of walking we felt very relaxed afterwards. Thank you so much to the hosts for making our stay on Miyajima unforgettable!

Nice.ryokan in Miyajima. The ryokan is located quite far up a hill from the station but they provide free transportation to and from the hotel. Both the kaiseki dinner and the breakfast were excellent. The service was impeccable. It is located about a five minute walk from Itsukushima shrine . Room was good with two single beds. Onsen has both indoor and outdoor pool. Would highly recommend this place.

Every year, I visit Itsukushima Shrine for my first visit of the New Year, but since the first ferry departs late on New Year's Day, I decided to stay the night before and decided to stay here. Although it was a last-minute reservation, we were able to get a room even on New Year's Day, and our family of five used two rooms. The hotel had a calming, Japanese atmosphere and was very comfortable. What particularly impressed me was the marble bath, which is said to be an artificial hot spring. The water felt soft and warmed my body very well. It felt very nice. The location is convenient within Miyajima, so I was able to easily go to my first visit of the year the next day. I highly recommend this hotel for those who want to avoid the New Year crowds or want to take their time with their first visit of the year. I would like to stay here again if I have the opportunity.

The room window faces the Akatori Gate. There is a shuttle service available. The meals are plentiful and delicious. The only downside is that there are no shower facilities in the room. You have to go to a public bathhouse with time restrictions, which means you can't shower after swimming at night.