Hyatt Place Houston NW Vintage Park

Nice hotel room, spacious and well equipped with most necessities

This was the first place I’ve ever stayed. The water was not hot and the drains kept stopping up. The breakfast area was very dirty and the food was horrible and cold. Management never assisted with complaints and front desk was very rude. RUN do not stay here

Is disappointed how I have to call a week after, to get my deposit back, and also they don’t offer room services unless the staying is more than three days, I’m very disappointed

Only stayed 1 night but check in was fast, the room was clean, and the bar had a nice selection. Would definitely stay again!

Breakfast was lacking, staff didn’t interact much. I was unable to use the pool or other amenities.

Staff was courteous and helpful. Room was clean and comfortable. Breakfast foods were plentiful but not great.I loved that they had real coffe cups in the room for self serve coffee. My only real complaint is that when the room was cleaned they did not change out the dirty coffee cups.

Front desk guy was rude , attitude could’ve been better. At least showing he enjoys his job.

Hotel was very clean... beds were comfortable and the staff was very attentive.

Convenient location to great food. Very nice breakfast and staff are awesome