Comfort Suites Humble Houston IAH

The place seemed cleaned but we were put on 4th floor with the elevator broken so had to bring 3 luggage bags up flights of stairs and back down. The fridge was broken and told the employee who seemed annoyed that we were bugging her. Air didnt remove the humidity in the room. Last thing was the air fresheners they use in the hall way was so over powering it went into are room and gave us all bad headaches.

They will take cash for deposit if you charge it it can take 15 business days for it to be returned. That’s what I was told by the host.

We just stayed for one night. The whole building was very clean and smelled clean. Restroom was clean. Best part was the size of the room to fit 5. If I carried an air mattress with me, it would easily 8. Biggest room I've stayed in. I'm bookin here again.

The staff was very friendly! The woman at the front desk was a delight, I missed the spelling on her name tag but I know her name is Sephora! When there was a problem, she immediately fixed it for us!

Overnight stay to catch a flight from IAH. Hotel is conveniently located in Beltway 8, with an easy access to airport. Staff is kind and helpful, quick check in. Room was clean, though a bit musky (maybe from humidity) still a good overnight stay.

Had a smell otherwise customer service was great. Good water pressure. Front desk was so nice. Breakfast was good

For the hotel to be fairly new, I was disappointed by the level of service and cleanliness. Our first night, we discovered black dog hairs on the comforter and tan on the seat. The sectional sofa is in need of a deep upholstery clean. You can see multiple thick stains. The bathroom was not clean and we requested room service multiple times to no avail. We stayed for three nights. We had to keep going downstairs every day because our key card was not loaded to cover the duration of our reservation. I alerted management multiple times and was told it would resolved, but they failed to deliver on their word EVERY time. I do NOT recommend staying here if you are looking for comfort.

Room was quite loud being next to the freeway. The bathroom also wasn’t super clean. Fine for the price but not ideal.