This was a very unpleasant booking experience. At 856, the price wasn't cheap. I booked for three consecutive nights, and there was no mention on the booking page that the window would be obstructed. After all, windowless rooms are usually cheaper. What I got was a room with an obstructed, tiny window, a very small space overall, and two load-bearing pillars right by the window, making it feel depressing and stuffy. My honest advice is definitely not to book multiple nights here. If it's good, you can always extend your stay. If it's bad, at least you only have to put up with it for one night. After arguing with the front desk, they eventually moved me to a different room on the second day, which at least had a bright, proper window.
I also have to mention the front desk. The duvet was thick and heavy, and when I asked if there was a lighter one, the answer was 'no.' When it rained the next day and I asked for a plastic bag, the answer was 'no.' It wasn't until I asked for a sewing kit that they finally had something, otherwise, I would have thought the front desk only knew how to say 'no.'
I'm surprised by all the good reviews; I don't know where they came from. The shower floor and glass weren't clean. The elevator probably transports kitchen waste often, as there was a smell. There was dust in the corners of the room. Kids next door made the door feel as thin as paper.
The coffee machine in the restaurant was broken. I went to the late-night canteen once, and all they had was porridge, steamed buns, and small side dishes.
The only positive was its proximity to Central Street, but there are many other hotels on the same block. I'll never trust Ctrip's recommendations again. Goodbye forever.
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